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Lexus of Roseville

Roseville, CA

4.8
1,830 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,830 reviews

May 31, 2024

After our move from SF Bay Area this is the 1st time we had our car serviced at the Lexus of Roseville. Our advisor was helpful and staff were courteous. More

by Bab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Pullin, David Rugg, Brent Colley
May 31, 2024 -

Lexus of Roseville responded

We're glad to hear that your first service experience at Lexus of Roseville was positive! Thank you for choosing us and sharing your feedback.

May 31, 2024

Chris was very accommodating during my appointment. They do it great here at Lexus of Roseville! More

by Marites.mojado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lawson
Jun 01, 2024 -

Marites.mojado responded

They do it great here at Lexus of Roseville!

Jun 03, 2024 -

Lexus of Roseville responded

It was our pleasure to assist you. Thank you from Chris and all of us here at Lexus of Roseville!

May 25, 2024

I bought a used Subaru Forester from this dealership. I asked for a second pair of keys and Mariselo told me that I could easily get a duplicate key for it and no big deal I took his word for it that it More

by AVELICARIA
Recommend Dealer
No
Employees Worked With
Jim Douglas, Mariselo Armenta
May 29, 2024 -

Lexus of Roseville responded

Alfred, I'm sorry to hear about the key mix-up with your Subaru Forester. We strive for transparency and it's clear we fell short here. Please reach out so we can address this issue directly and find a solution for you. Thank you, Jay U. - General Manager - 916-472-7422

May 29, 2024 -

AVELICARIA responded

Hi Jay, thank you for responding. Jim Douglas worked with me over this weekend to get things started. I have an appointment next week with the key company for the master keys. Thanks again

Jun 01, 2024 -

AVELICARIA responded

Found out the other problem, I will send a private message. Thank you

Jun 04, 2024 -

Lexus of Roseville responded

Hi Alred, please get in touch with our General Sales Manager Jim Douglas for further assistance. Thank you!

May 20, 2024

Great but wait was long for car hour and half. Chris very happy with hrs service More

by 3777tcrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 20, 2024 -

Lexus of Roseville responded

Thank you for this high-star rating of Lexus of Roseville! We appreciate your patience and will pass along your shoutout to Chris. We hope to see you again down the road!

May 09, 2024

The best car buying experience that I have ever had. The sales staff is eager to help but without any high pressure. More

by RX350 guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yargo Basta Sales 5 stars, Charlie Hunt Finance 5 stars
May 10, 2024 -

Lexus of Roseville responded

We're delighted to know you had a top-notch car-buying experience with us at Lexus of Roseville. Thanks for the positive feedback about our sales staff! Safe travels in your new ride!

April 30, 2024

Salesman Chris Lee helped drop off my car rental! 😄 Bryan (finance) finished <1hr!😃 Marvelous experience!!👍 More

by edward spence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee- Sales
Apr 30, 2024 -

Lexus of Roseville responded

We're delighted to know that Chris and Bryan provided you with a speedy and marvelous experience at Lexus of Roseville! Thanks for sharing your feedback. Safe travels in your new car!

April 30, 2024

I appreciated your expediting my service since I was from Placerville and in your visiting area. Thank you! More

by Vdoettling
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stevenson, tire Specialist
May 01, 2024 -

Lexus of Roseville responded

We're glad to have been able to provide you with efficient service at Lexus of Roseville. Thanks for the positive feedback!

April 28, 2024

Dealership was clean; had coffee and beverages, and salespeople were friendly and helpful. The test drive helped me with my decision to purchase the vehicle More

by victor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Sam Farraj
Apr 29, 2024 -

Lexus of Roseville responded

Hi Victor - We're glad to know you had a positive experience at Lexus of Roseville and that our team was able to assist in your decision. Enjoy the new ride!

April 23, 2024

I have been servicing my Lexus with Brent for many years at Lexus of Roseville and the experience is always amazing. The new remodel looks wonderful and the prices are reasonable. More

by davidrugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Apr 23, 2024 -

Lexus of Roseville responded

David, it's great to know that you've had consistently amazing experiences with Brent at Lexus of Roseville. We're glad you like the new remodel and find our prices reasonable!

April 22, 2024

The whole staff at Roseville Lexus amazing and very helpful! I have purchased 2 vehicles there and I was very pleased! More

by Lupe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael satero
Apr 22, 2024 -

Lexus of Roseville responded

Lupe, it's great to know you've had positive experiences with our team at Lexus of Roseville. We appreciate your loyalty and hope you're enjoying both vehicles!

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