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Lexus of Roseville

Roseville, CA

4.8
1,780 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,780 reviews

August 16, 2021

Quick and efficient and very friendly, Natasha was helpful and it did not cost anymore than what was quoted in January. To many word for this review. More

by NIELSEN_STEPHANIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Well
Aug 16, 2021 -

Lexus of Roseville responded

Thank you for leaving Lexus of Roseville your positive rating, Stephanie! We hope to see you back again next time!

August 16, 2021

My service representative was extremely helpful and went out of his way to make sure I was taken care of at the dealership nice work More

by ANDREW@AHDLAW.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Aug 16, 2021 -

Lexus of Roseville responded

Thank you for the great review, Andrew! We appreciate your support and hope to see you back at Lexus of Roseville. Safe travels!

August 15, 2021

Service was smooth and my advisor was great. The whole process was better than I expected. I will definitely be back when my car requires service again. More

by akrentz8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Marquis
Aug 15, 2021 -

Lexus of Roseville responded

We love exceeding your expectations! Nothing makes our team at Lexus of Roseville smile like delivering a smooth service and having our efforts be so appreciated! We're so glad to hear that you'll be back next time you need service and we'll look very forward to it!

August 14, 2021

Our service rep, Tasha, has been taking care of us for so long we practically consider her a family member with car expertise. In fact, from the moment we drive in under the Lexus canopy we’re welcomed and t More

by rrmckinsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Besides Tasha, Vanessa went out of her way helping us obtain our current insurance card.
Aug 16, 2021 -

Lexus of Roseville responded

This feedback made us smile. We're so glad Tasha has been such an asset to you over the years, and we're grateful for your longtime business. Safe travels and see you next time, from all of us here at Lexus of Roseville!

August 13, 2021

Good service, professional personnel, nice place. We got detailed consultation about the car and the process of purchase was smooth and easy as never before More

by ANDREIROJCO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Boris Velikov
Aug 13, 2021 -

Lexus of Roseville responded

Thank you for choosing Lexus of Roseville! It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

August 12, 2021

Tristan Regnani is knowledgeable and explained the maintenance and TCO benefits of going from BMW to Lexus. We finalized a deal on Lexus ES-350. He worked closely with Dennis Tachera to ensure we get More

by TJBAMRAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Tristan Regnani
Aug 12, 2021 -

Lexus of Roseville responded

This review was so lovely to read. We're glad you've enjoyed working with Tristan and Dennis, and we'll be sure to congratulate them on their great work. Enjoy your new Lexus ES 350, and thanks for trusting Lexus of Roseville to help you find it!

August 12, 2021

Friendly, efficient and good service. My five word introduction says it all. I don't need to put 25 words to reflect more than the clear meaning of the first line. Customer is happy. More

by griever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Sean Buth
Aug 12, 2021 -

Lexus of Roseville responded

We're happy that you're happy. Thank you for sharing - we hope to see you back at Lexus of Roseville again down the road!

August 10, 2021

I brought my car in explained that my AC doesn’t cool the car in the afternoon and I was told that there were no computer errors showing and that the air out of the AC was fine. They checked my car in the mo More

by jennilea95662
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent Colley
Aug 25, 2021 -

Lexus of Roseville responded

Thank you for reaching out. We take pride in the service we provide for our customers and I'm sorry that there wasn't more we could do to assist with your AC. I understand your disappointment and would appreciate the chance to review the details of your visit. Would you please give me a call when you have a free moment so that I can help? Jay U. - General Manager - 916-472-7422

August 10, 2021

Upfront pricing no mark up.Car kinda sells itself.It was an easy no pressure deal,even in the finance department.The GM was very personable. More

by BIGKK1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sinor, Jeremy Monschau
Aug 13, 2021 -

Lexus of Roseville responded

Thank you for this feedback! We are happy to hear that you found the right vehicle working with the Lexus of Roseville team. Congratulations on your purchase, and please don't hesitate to reach out if there is anything more we can do to earn your five stars!

August 10, 2021

Wouldn't have changed a thing. As busy as it was i felt like i was taken care of extremely well. Love the car still want a free t-shirt. Thank you! More

by DAVIDESTEP283
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Som Praseuth
Aug 11, 2021 -

Lexus of Roseville responded

David - Thank you for reviewing us! We appreciate your business and are happy to hear that you had a successful experience working with the Lexus of Roseville team. Drive safely, and we hope to see you again down the road!

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