Lexus of Roseville

Was a Monday morning very busy and not enough workers. I was there for about an hour waiting to get a rental car and check in. Otherwise I would give a five star was there for about an hour waiting to get a rental car and check in. Otherwise I would give a five star More

At Lexus of Roseville, I have always received the best of care and attention to any service needs I may have. I was so disappointed when Mike Carlson retired and was no longer my service advisor, but I could care and attention to any service needs I may have. I was so disappointed when Mike Carlson retired and was no longer my service advisor, but I couldn’t be more pleased to have gained Brent Colley as my new SA! He and all of the staff at LoR are always friendly, professional, timely, and give great attention to any service needs I may have. More

Prompt and thorough service by Clare. I appreciate the detailed report and communication throughout the process. Thank you! detailed report and communication throughout the process. Thank you! More

Very clean but need new management to train employees for unacceptable behavior and sexual harassment unacceptable behavior and sexual harassment More

Loaner car AC went out less than 15 miles of driving it. Charging for gas in the loaner? Cheap it. Charging for gas in the loaner? Cheap More

Clare was awesome. Work was done on time at a very affordable price. I was offered a loaner vehicle while my vehicle was being repaired. affordable price. I was offered a loaner vehicle while my vehicle was being repaired. More

Professional service in every area. Performed my service quickly and I was on my way home. quickly and I was on my way home. More

No problem at all only waited too be called about 15 minutes or so was told very busy! minutes or so was told very busy! More

All staff are friendly and helpful. Scott Silverman was especially helpful in our purchase and went above and beyond to follow up with us and help us understand the workings of our new car. We had worked w especially helpful in our purchase and went above and beyond to follow up with us and help us understand the workings of our new car. We had worked with Scott before and wanted to be sure that we worked with him again. He provided excellent service both times. More

My car PM service consultant Clare and customer service reps were all cheerful, courteous and respectful, I like that and it said a lot of good management! Waiting room lobby a bit crowded for Covid envir reps were all cheerful, courteous and respectful, I like that and it said a lot of good management! Waiting room lobby a bit crowded for Covid environment..might need to expand areas, so I chose to get a free loaner for a 2 hr PM service since I live 1 hr away. Great dealership, keep up the good work. More