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Lexus of Roseville

Roseville, CA

4.8
1,851 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,851 reviews

September 24, 2021

I greatly appreciate the service I receive from Lexus os Roseville. I was kept informed regarding the service and given updates about when my car would be ready. I was offered a loaner. My follow-up questio More

by COLLIELASS
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson and several women who helped schedule the services.
Sep 25, 2021 -

Lexus of Roseville responded

Our team proudly offers the most informative care possible for our guests, and it's wonderful to hear how much you appreciate it! We're thrilled you've chosen Lexus of Roseville to assist you with all of your service needs and we're happy to help whenever you require assistance next!

September 24, 2021

Everyone is very polite and efficient. My service writer, Claire, is especially knowledgeable and so easy to deal with More

by LJ333B
Recommend Dealer
Yes
Employees Worked With
Everyone is very polite and efficient. My service writer, Claire it’s a specially knowledgeable and so easy to deal with.
Sep 26, 2021 -

Lexus of Roseville responded

It's fantastic to hear that Claire has made your service visits feel easy! We're glad our team's efficiency and courteous care has made such a positive impression and hope you'll stop by Lexus of Roseville again next time you require service!

September 24, 2021

Service center was extremely busy. Car was serviced and finished within allotted time. Good experience. More

by NORMKLEINMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 25, 2021 -

Lexus of Roseville responded

Hi Norm - We're glad to hear we met your expectations for service! We do all we can to keep service visits efficient, and it's great to hear we achieved that for you. Thank you for bringing your automotive business to Lexus of Roseville and drive safely!

September 23, 2021

Brent was very helpful in scheduling and arranging my service to be completed within the time frame that met my time schedule. More

by ROSEMTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 23, 2021 -

Lexus of Roseville responded

Thanks for the 5 stars! We're grateful for your kind words about Brent. See you next time at Lexus of Roseville!

September 23, 2021

Boris was a very helpful and service-oriented sales representative who helped me find the perfect Lexus SUV for me! He was NOT a "pushy" salesman; comfortable and casual approach. I love his personal More

by MISSJUNGLEJANIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Chris Carey, Boris Velikov
Sep 24, 2021 -

Lexus of Roseville responded

We are delighted Boris welcomed you into our dealership and provided a seamless car-buying experience - this is what we strive for! Thank you for your support and we wish you the best in your new Lexus SUV. Enjoy! - Lexus of Roseville

September 23, 2021

The dealership has the friendliest workers who make everything a breeze to have done with no issues More

by Coachnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 23, 2021 -

Lexus of Roseville responded

Thank you so much for the wonderful feedback! We're happy to hear our team was able to demonstrate our commitment to great service. Have a great day! - Lexus of Roseville

September 23, 2021

I have only had my car serviced at Lexus of Roseville since I purchased it there in 2012. All of their staff are always courteous, efficient, & thorough about explaining the services being performed. I More

by Ldahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Smith
Sep 24, 2021 -

Lexus of Roseville responded

This is a great review to read! We're so happy to have your loyal business, and it's wonderful to hear your kind words about our team. Thanks for letting us know that we've been courteous, efficient and informative. See you next time here at Lexus of Roseville!

September 22, 2021

Brent has been my service advisor for years and I can always count on him to deliver all he promises and keeps me informed all the way. We've owned a total of nine Lexus’ and can't say enough about them More

by NONE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson, the African American guy always comes over with his pleasant smile to greet me and ask how I’m doing., Brent Colley
Sep 22, 2021 -

Lexus of Roseville responded

We appreciate the kind review and your shoutout of Brent! It's great that he's been so helpful throughout your time with us. We are grateful for your business here at Lexus of Roseville, and we'd love to help you again next time!

September 21, 2021

Spacious waiting room and great service with representative! It was awesome to be able to have a loaner vehicle to use during the 4 hour service of my vehicle. Location is close to shops and r More

by Mona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 21, 2021 -

Lexus of Roseville responded

Mona, it's nice to hear that you enjoyed your experience with us. We appreciate your kind words about our team, and we look forward to helping you again next time. --The team at Lexus of Roseville

September 21, 2021

Love them Ashley was so helpful and wonderful to work with. Thank you so much More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 22, 2021 -

Lexus of Roseville responded

We are so happy to hear Ashley and the Lexus of Roseville team were able to assist you so successfully. Please let us know if there is anything else we can help you with, Pamela. Take care!

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