Lexus of Roseville

The work we needed was done well and completed in a timely fashion. We enjoyed our service rep Brandon who kept us well informed of the progress. timely fashion. We enjoyed our service rep Brandon who kept us well informed of the progress. More

Met a few friendly people. I had somewhat pleasant experience purchasing a new car although I don't enjoy buying a car. experience purchasing a new car although I don't enjoy buying a car. More

Fast, convenient and customer friendly. Was offered a loaner car without asking for it. Did awesome job detailing my very dirty car. loaner car without asking for it. Did awesome job detailing my very dirty car. More

Clare is always friendly and helpful. The staff at service department are efficient and fast service department are efficient and fast More

Dealership was a little smaller than expected. Wait time to see a service advisor was average. Clare ended up being my advisor. She gave exceptional customer service. I was very happy with her thoroughness to see a service advisor was average. Clare ended up being my advisor. She gave exceptional customer service. I was very happy with her thoroughness and willing to find a solution that best fits my needs. Also, Christian the mechanic was very informative and provided a solution that met my needs. More

Clare was awesome! Kept me up to date. Excellent customer service! Will return in the future. service! Will return in the future. More

The Service Advisor read off a long list of issues with my car, including a broken axel, a radiator leak, and other issues. Since we never saw any evidence that the radiator had any issues, we had Lexus fi my car, including a broken axel, a radiator leak, and other issues. Since we never saw any evidence that the radiator had any issues, we had Lexus fix the broken axel, and other issues. My husband regrets that we didn’t have them give us the parts that were replaced because he’s not convinced that all the issues the Service Advisor listed were legitimate concerns. I’ve owned Lexus vehicles since 1993 and this is the first time I haven’t been happy with the service. If this kind of issue happens again, I may look for someone else to do servicing on my car in the future. More

Easy to make an appointment online. Very organized when dropping off car. Short wait time to meet my advisor who was knowledgeable and friendly. Quick service. dropping off car. Short wait time to meet my advisor who was knowledgeable and friendly. Quick service. More

Thank you so much thank you so much thank you so much thank you so much thank you so much thank you so much thank you so much thank you so much thank you so much More

I already completed this and submitted. The experience was A+. Quality, professionalism and friendly. I would recommend Lecus of Rosevill to all. was A+. Quality, professionalism and friendly. I would recommend Lecus of Rosevill to all. More