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Lexus of Roseville

Roseville, CA

4.8
1,851 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,851 reviews

October 07, 2021

Always clean and courteous and the coffee machines are Fabulous. Nelson was very knowledgeable and courteous as to what we needed without grinding for more. I will continue to come back for service and n More

by STEVENEASTVOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
Oct 08, 2021 -

Lexus of Roseville responded

Steven, thank you for the great review! Hearing that Nelson went the extra mile to assist with your vehicle made our day. Drive safely, and we hope to earn your business again at Lexus of Roseville!

October 06, 2021

They are very pleasant and helpful. It is smooth sailing from beginning to end. I appreciate their professionalism. More

by cecmtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley in service
Oct 07, 2021 -

Lexus of Roseville responded

Thank you for the glowing feedback! Hearing that you had such a successful service experience working with the Lexus of Roseville team made our day. Drive safely, and we hope to see you back again down the road!

October 06, 2021

Honesty and treating a customer right is one of the reasons I have continued buying Lexus cars and SUV’s. You could have charged me more and I wouldn’t have been the wiser but you took the high road. More

by catwomanmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Oct 07, 2021 -

Lexus of Roseville responded

This feedback is music to our ears! Thank you for choosing Lexus of Roseville and for highlighting the honesty and dedication of our team. We look forward to welcoming you back next time!

October 05, 2021

Good location, customer service excellent and service was done on time. Staff was very pleasant More

by CARDIOTECH24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 05, 2021 -

Lexus of Roseville responded

It is always awesome to receive positive feedback about our services. Thank you for your five stars of Lexus of Roseville! Your support is wonderful for our team to have. See you soon!

October 05, 2021

Quick, professional service. My Rep Brandon was friendly, knowledgeable and keep me informed. The car was washed and ready to go when promised. More

by chris.carlisle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 05, 2021 -

Lexus of Roseville responded

Hi Chris - It is awesome to see your five-star review of Brandon and our team! We are grateful to have you as a Lexus of Roseville customer and we hope you continue to choose us for your service needs. Thank you!

October 05, 2021

The showroom was very nice and clean. The staff was friendly, knowledgeable and professional. I found what I wanted quickly, took a solo test drive and bought the car. Paperwork was done easily and I d More

by MARGIE_
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Buth, Charlie Hunt
Oct 05, 2021 -

Lexus of Roseville responded

Margie, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Lexus of Roseville team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 05, 2021

Clare is the best! Cons are it’s hard to get anyone to Clare is the best! Cons are it’s hard to get anyone to answer the phone. More

by ADISNEGRL78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare is top notch
Oct 06, 2021 -

Lexus of Roseville responded

While we appreciate the kind feedback about Clare, we apologize for any trouble you have had getting in contact with our team. We strive to deliver a seamless experience for our guests, and I assure you that we will work towards improving our communication practices in the future. If there is anything else I can do to assist you, please don't hesitate to give me a call. Thank you, Jay U. - General Manager - 916-472-7422

October 05, 2021

First time purchasing a car from this dealership and the experience was smooth and easy. More

by RR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Silverman
Oct 06, 2021 -

Lexus of Roseville responded

We're glad we could make your first buying experience with us a breeze! Thank you for taking the time to leave us a review - the entire Lexus of Roseville team appreciates it!

October 05, 2021

Scott Silverman worked diligently to ensure our needs were met. The dealership gave us a reasonable trade in value and attractive finance options. More

by TSTARNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The front desk ladies were personable and courteous., Dennis Tachera, Scott Silverman
Oct 06, 2021 -

Lexus of Roseville responded

We're glad our commitment to our guests is so clear! Thank you for sharing this great review and for taking your business to Lexus of Roseville - we hope you enjoy your new wheels!

October 05, 2021

My Service Advisor Clare was very friendly, welcoming & knowledgable on what services my vehicle needed. More

by Denise Dietrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare
Oct 06, 2021 -

Lexus of Roseville responded

We're glad you enjoyed working with our service team, Denise! Thank you for the fantastic review and for trusting Lexus of Roseville with your vehicle care.

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