Lexus of Roseville
Roseville, CA
Filter Reviews by Keyword
By Type
Showing 1,851 reviews
Even though they are currently undergoing a renovation, my service experience was better than expected. Natasha is super friendly and she goes above and beyond to ensure 100% customer satisfaction! ✔️ my service experience was better than expected. Natasha is super friendly and she goes above and beyond to ensure 100% customer satisfaction! ✔️ More
Everyone was very helpful, pleasant & professional. Brent kept me well informed about work that needed to be done & the repairs were done on time. Brent kept me well informed about work that needed to be done & the repairs were done on time. More
Lexus of Roseville, friendly engaged staff that care about their customers after the sale. Very enjoyable experience getting service completed on our RX350. about their customers after the sale. Very enjoyable experience getting service completed on our RX350. More
Our experience was very good. . Alex Bryson was very nice .. he provided all answers to our request..he went over and beyond to earn our business… Very satisfied… thank you Alex an . Alex Bryson was very nice .. he provided all answers to our request..he went over and beyond to earn our business… Very satisfied… thank you Alex and Lexus…Sincerely Cindy &Ken Engle More
It was a good experiencing buying a new car from report the car second time for Roseville dealer see you guys next time thank you for helping us yargo the car second time for Roseville dealer see you guys next time thank you for helping us yargo More
I would like to start by saying this was the best car buying experiance I ever had. The price of the vehicle was very competitive and they had the nicest one that I had seen after looking at multiple dea buying experiance I ever had. The price of the vehicle was very competitive and they had the nicest one that I had seen after looking at multiple dealerships for the specific model and color that I was looking for. The hole team was so polite and professional. I never felt pushed or nervous. I was in and out within 2 hour ad came out with warranties and free oils changes for life. This cost for the addons was next to nothing for what I was getting. They made me feel special and I plan on buying more cars from them in the future. More
Jeremy is by far the best salesperson I have dealt with. He is patient, intelligent and thorough. Negotiations were conducted in a professional and respectful manner. This experience was very conducted succ He is patient, intelligent and thorough. Negotiations were conducted in a professional and respectful manner. This experience was very conducted successfully due to Jeremy’s ability to perform his job well. More
Went to Lexus Roseville for a 15,000 mile service. It took almost 1 1/2 hours longer than they said. Claire was nice but the cashier made me feel like I was an annoying bother. She hardly looked up fr It took almost 1 1/2 hours longer than they said. Claire was nice but the cashier made me feel like I was an annoying bother. She hardly looked up from her paper work. Than I asked if I could buy windshield wipers. The parts man looked it up on the computer that took at least 5 minutes. He said they only had a wiper for the passenger side and didn’t offer a way to get a set. Disappointing service from a high end dealership. The only good part was they loaned me a car to go shopping. More