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Lexus of Roseville

Roseville, CA

4.8
1,830 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,830 reviews

August 24, 2024

Very clean, professional and friendly staff. Wonderful waiting area. LOVE the coffee maker. Claire was great! More

by bf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claire Smith, David Rugg
Aug 26, 2024 -

Lexus of Roseville responded

We're delighted to hear you enjoyed the clean facilities, friendly staff, and coffee maker at Lexus of Roseville! Claire will be thrilled with your shout-out. Thanks for sharing your experience!

August 23, 2024

Fantastic amazing, professional. Mr.Samy.'s just amazing, very patient and super kindle sales person God Bless him. ! He spend hours whit me shoving all the details regarding m More

by enemethy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Ayoub (I purchased whit his healp)
Aug 26, 2024 -

Lexus of Roseville responded

Thank you for the wonderful feedback! We're delighted to hear that Mr. Samy provided such a professional and patient experience at Lexus of Roseville. Enjoy your new car, and we'll be here if you need anything else!

August 13, 2024

The facility is very nice very Lexus. My sales person Sam was laid back no stress and all about customer service. I did a lot of research and have been car shopping for about six months b More

by Wdwalker1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Sam Farraj
Aug 13, 2024 -

Lexus of Roseville responded

We're delighted to hear that Sam and the team at Lexus of Roseville provided you with a stress-free experience and the deal you were looking for. Enjoy your new car!

August 11, 2024

Answer all my questions. A great assistance. I would highly recommend Tristan. He made it very comfortable and very easy to select all that I wanted and needed in the vehicle More

by Yvonne Delgadillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Aug 12, 2024 -

Lexus of Roseville responded

Yvonne, we're delighted to hear that Tristan provided excellent assistance and made your experience at Lexus of Roseville comfortable. Thanks for the recommendation!

August 07, 2024

Excellent customer service quick efficient definitely I will recommend Lexus of Roseville for sales and service More

by Abolad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Joe Nazer
Aug 07, 2024 -

Lexus of Roseville responded

Thanks for the glowing review! We're delighted to hear you had an excellent experience with our team at Lexus of Roseville. We appreciate your recommendation and look forward to serving you again!

August 07, 2024

I have been going to Lexus for over 20 years and I have always had excellent service, More

by Liz318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Aug 07, 2024 -

Lexus of Roseville responded

Thank you for your confidence in Lexus of Roseville, and for your business. We are grateful to have you as a customer!

July 30, 2024

The attention was formidable, the salesman give courtesy to us with respect and invite us to have lunch.with the employees outside of the building More

by ramoreno1941
Recommend Dealer
Yes
Employees Worked With
Boris Velikov
Jul 30, 2024 -

Lexus of Roseville responded

We're delighted to hear you had such a positive experience with our team at Lexus of Roseville. Thank you for sharing your feedback!

July 25, 2024

Always the best service at Roseville Lexus! Ashley is very friendly and helpful. Service is always excellent and done timely!! More

by Monica Chapin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Brent Colley
Jul 26, 2024 -

Lexus of Roseville responded

Monica, we're delighted to hear that Ashley and the team at Lexus of Roseville provided you with excellent service! Thanks for sharing your experience!

July 23, 2024

Service is outstanding. Easy to make appointment, necessary work is completed on a timely basis.my Service Advisor, Tascha Wells, kept me advised as to progress and completi More

by gwraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tascha Wells
Jul 24, 2024 -

Lexus of Roseville responded

We're delighted to hear that Tascha and the team at Lexus of Roseville provided outstanding service! Thanks for sharing your positive experience with us.

July 13, 2024

Terrible customer service, quoted 99dollars oil change, web says 99 dollars. went this morning advisor quoted 149dollars. I told her about quote on phone as well as web, she told me sorry. Dishonest deal More

by ro
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Young red head
Jul 15, 2024 -

Lexus of Roseville responded

We apologize for the discrepancy in pricing and any frustration this caused. We strive to provide accurate quotes and transparent service, so it's disappointing to hear about your experience. Please reach out directly so we can address this issue further. Thank you, Jay U. - General Manager - 916-472-7422

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