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Lexus of Roseville

Roseville, CA

4.8
1,851 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,851 reviews

April 11, 2022

I had a great experience with Lexus even through them remodeling. Everyone from the person who took my keys to Ashley my service writer and the cashier were very professional, polite and nice. I would de More

by jkwicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 11, 2022 -

Lexus of Roseville responded

We are so glad that Ashley and the Lexus of Roseville team provided a five-star service experience! It's great to hear from you and see your kind words. Until next time!

April 07, 2022

The service at Roseville Lexus IS top notch. They are all very friendly and knowledgeable and go above and beyond. More

by alicechildress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Douglas, Clare Meline, Lynn Slater, Dennis Tachera, David Rugg, Brent Colley, Chris Carey, Jay Uppal, Charlie Hunt
Apr 07, 2022 -

alicechildress responded

Thanks for the great service you provided on my NX300, plus you also provided me with a car wash on top of everything else you provided.

Apr 07, 2022 -

Lexus of Roseville responded

Alice - For you to say that our team goes "above and beyond" makes our day. Thank you for coming to Lexus of Roseville for your Lexus NX 300's service needs! We look forward to our continued relationship.

April 07, 2022

I received excellent service on my SUV today. Everyone I encounter was helpful, cheerful, and went above and beyond. I received a call from Nelson when my vehicle was ready for pick up, exactly More

by Arlene S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Douglas, Lynn Slater, David Rugg, Scott Silverman
Apr 07, 2022 -

Lexus of Roseville responded

Arlene, thank you for the great review! We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Nelson. We appreciate your support and will be sure to pass on the kind feedback. Drive safely, and we hope to see you back again at Lexus of Roseville!

April 02, 2022

Service rep Clare Smith did a great job explaining the service procedures and the upcoming issues with the vehicle. More

by jshin2767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Smith
Apr 04, 2022 -

Lexus of Roseville responded

We love to hear that Clare provided informative service at your recent visit to Lexus of Roseville. Thank you for supporting her with a great review! We hope you enjoy your week.

March 31, 2022

Clare was very attentive, professional, intuitive and extremely pleasant to interact with. I always feel at ease with her and continue to request for her assistance whenever I schedule a service appoint More

by MayM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Smith
Apr 01, 2022 -

Lexus of Roseville responded

Thank you for the many kind words about Clare! We are thrilled that you enjoy working with her at your service visits. All of us at Lexus of Roseville appreciate your support!

March 31, 2022

Arrived on time for my service appointment and I didn’t have to wait for a long time to get called and got a courtesy vehicle pretty fast. More

by Rina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Apr 01, 2022 -

Lexus of Roseville responded

Rina, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

March 26, 2022

Excellent as always. The staff, service everything’s is always done at a high level More

by Salvadorm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Mar 26, 2022 -

Lexus of Roseville responded

Salvador, it's lovely to hear that you know you can rely on our team for complete care and quality customer service. We are grateful for your loyalty to Lexus of Roseville, and we look forward to lending a hand next time you need us!

March 26, 2022

The help at dealership was AWESOME! Clare Smith was AWESOME!!! She is a PLUS PLUS PLUS for ANY business. NEVER had such service anywhere!!!!! Leticia was very helpful too! I thoug More

by Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Smith and Leticia Garcia
Mar 28, 2022 -

Lexus of Roseville responded

Thank you for taking the time to review us! We are so glad to hear that you had such an outstanding service experience working with Clare, Leticia, and the Lexus of Roseville team. We will be sure to pass on the kind feedback to her. Drive safely, and we hope to see you back again down the road!

March 25, 2022

Professional, friendly service representative. Quality car checkout and service. Loaner car rep was very good to deal with too. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Mar 25, 2022 -

Lexus of Roseville responded

Your feedback is much appreciated! We are touched by your confidence in the Lexus of Roseville team. Thank you for the kudos, Kathy!

March 24, 2022

Yargo was excellent to work with, awesome experience. I definitely recommend this dealership to anyone looking for a new car. More

by Dentist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basta
Mar 25, 2022 -

Lexus of Roseville responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Yargo and the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

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