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Lexus of Roseville

Roseville, CA

4.8
1,851 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,851 reviews

April 25, 2022

The service is outstanding! !! Work professional!!!!! Dependable!!! Brent was great!! My Lexus was returned like new! More

by lilypaad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Apr 25, 2022 -

Lexus of Roseville responded

Thank you for the rave review! We are delighted that your vehicle is running smoothly after your visit to Lexus of Roseville and we appreciate you mentioning Brent. Safe travels!

April 24, 2022

Great service and lots of inventory to look at. Our salesman was especially good. No pressure and lots of knowledge especially on tech. More

by Bruno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bryson, Yargo Basta, Lynn Slater
Apr 25, 2022 -

Lexus of Roseville responded

Bruno, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

April 21, 2022

Excellent service From Roseville Lexus . Nice loan car . Will buy Lexus again for my next car . More

by trinhmainguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 22, 2022 -

Lexus of Roseville responded

We are grateful to have earned your continued business and your positive review! Thank you for choosing Lexus of Roseville and for stopping by to share your experience. Have a wonderful day!

April 21, 2022

Good experience with Sam but a couple of errors on his behalf that was corrected by Dennis.. More

by mommawendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Farraj, Dennis Tachera and AlexBryson
Apr 22, 2022 -

Lexus of Roseville responded

Thank you for sharing this feedback. I'm glad that Dennis could step in to address your concerns, and if there are any outstanding issues, please give me a call so that I can help. Safe driving! Jay U. - General Manager - 916-472-7422

April 20, 2022

Nelson Rodriguez and the Lexus of Roseville service department are 5 Star. Perfect service. Friendly and Efficient More

by sfconca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
Apr 22, 2022 -

Lexus of Roseville responded

Thank you for taking time to share this feedback about Nelson and or Lexus of Roseville team! We are so happy to hear that you're a satisfied customer.

April 15, 2022

Amazing! !! I recently took my RX in for routine maintenance at Lexus Roseville. My service advisor, Clare Smith, was amazing. I mentioned to her that I rec More

by Art D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare, Clare Meline
Apr 15, 2022 -

Lexus of Roseville responded

Art, this review is outstanding! It will be our pleasure to let Clare know that her attentive care and sympathy were greatly appreciated. The Lexus of Roseville team will continue to put our guest's needs first, and we look very forward to taking excellent care of you again next time you stop by!

April 15, 2022

prompt friendly an expertise excellent ! !! always easy to maje appointments that fir my schedule thank you Ashley and your team More

by nansaunders 44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Monschau
Apr 15, 2022 -

Lexus of Roseville responded

Nan, it's excellent to hear our team makes taking care of service so simple! It's our pleasure to provide efficient and friendly service at Lexus of Roseville, and we look forward to our next opportunity to do so for you!

April 15, 2022

I've been a cutomer for at least 10 years. Today is my last day as their customer. Went to pick up my car and they would not accept my credIt card without a picture ID. They can see from my r More

by shawdeb1956
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Rugg
Apr 18, 2022 -

Lexus of Roseville responded

We really appreciate your continued business and I am sorry to hear that your recent service fell short of our high standards. We value you as a customer and it is disappointing that we caused you any inconvenience on this occasion. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you the experience you deserve. Thank you, Jay U. - General Manager - 916-472-7422

April 14, 2022

Great service. Friendly employees. Car was done when promised!! A very nice loaner car A really good experience!! More

by Monica Chapin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nastasha , Brent Colley
Apr 14, 2022 -

Lexus of Roseville responded

Reviews like these truly make our day, Monica! Thank you so much for supporting Lexus of Roseville and we'll see you next time!

April 12, 2022

Took extra time to teach me something’s about my GPS system that I didn’t understand. I have previously owned BMWs Mercedes and a Land Cruiser this is the best Service Center ever. Quick sign up to ge More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, David Rugg, Brent Colley
Apr 13, 2022 -

Lexus of Roseville responded

Hi Jackie - Here at Lexus of Roseville, our goal is to make the service experience as effortless as possible, so your five-star review is validating to us all! Thank you for sharing your support and some of the accommodation you enjoy. See you next time!

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