Lexus of Roseville

They are very proactive about service visits, calling to remind you of even simple visits covered under contract. Ashley always provides me with loaner of my choice and it’s great to get my car back clean! remind you of even simple visits covered under contract. Ashley always provides me with loaner of my choice and it’s great to get my car back clean! More

Was disappointed with a part of the service department. My wife who went in to pick up HER car. I gave her my card to use and she was told she could not use it. Not understanding that?! She came in with me My wife who went in to pick up HER car. I gave her my card to use and she was told she could not use it. Not understanding that?! She came in with me when we brought it in, and she was welcomed by the service advisor, so they knew it was her car. And my wife had the paperwork from earlier in the day when we dropped it off. Don’t appreciate that at all! More

Brent is always pleasant and professional. The excellent customer service keeps me a loyal Lexus owner! The excellent customer service keeps me a loyal Lexus owner! More

Even through all of the chaos of building, Clare and every staff member were responsible, professional and caring. It's always a pleasure to being my car in to Lexus Roseville. every staff member were responsible, professional and caring. It's always a pleasure to being my car in to Lexus Roseville. More

Fast affordable service. Car cleaning not very good this time. Windows and lack in interior. Car cleaning not very good this time. Windows and lack in interior. More

I love this Dealership. They are considerate and are very customer oriented. A good choice They are considerate and are very customer oriented. A good choice More

Samer (Sam) was a joy to work with! I felt like he cared about what I was saying and obviously he wanted to do the best he could for me. He called me the night before to schedule the t I felt like he cared about what I was saying and obviously he wanted to do the best he could for me. He called me the night before to schedule the time and Confirmed early in the morning. Sam was very helpful with all the bells and whistles that I’ve never seen before and needed explained to me. I had done my research for months prior and knew exactly what I wanted and what I would be paying. I was pleasantly surprised at the procedure and everything was explained to me explicitly. I highly recommend Sam and Lexus of Roseville for my family and friends. I love my new Lexus!! More

Dealership and sales representative were all prompt to respond with questions and made this purchase easy and not the typical back and forth negotiation. respond with questions and made this purchase easy and not the typical back and forth negotiation. More

Claire was very organized and prepared for my appointment. The service work was done quickly and ahead of time. I highly recommend this Dealership. appointment. The service work was done quickly and ahead of time. I highly recommend this Dealership. More

All of the employees I've come into contact with while there for service have displayed good to great customer service skills, especially Clare Smith! She is EXCEPTIONAL employee!!! there for service have displayed good to great customer service skills, especially Clare Smith! She is EXCEPTIONAL employee!!! More