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Lexus of Roseville

Roseville, CA

Overview
Reviews
4.8
1,851 Reviews
Call Dealership (916) 783-9111
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300 Automall Dr

Roseville, CA

95661

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Showing 1,851 reviews

September 03, 2022

I always get world class service from Brent and all the service staff at Lexus of Roseville. All gold stars ⭐️⭐️⭐️⭐️⭐️!!! More

by Diane M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Sep 06, 2022 -

Lexus of Roseville responded

Thank you for sharing your great review, Diane! We appreciate your business and we will pass along your feedback to Brent. Drive safely until we see you again at Lexus of Roseville!

August 31, 2022

Came for my usual service and the staff along with their work was superb! Always get my work done here More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathasha
Report | Print
Sep 01, 2022 -

Lexus of Roseville responded

John, thank you for sharing your great review! We are happy to have you as a Lexus of Roseville customer and we hope to see you again down the road. Drive safely!

August 31, 2022

All the employee are nice and friendly . Less waiting time . Service is great . Highly recommend More

by Julietpont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Sep 01, 2022 -

Lexus of Roseville responded

Your review is music to our ears! Thanks for choosing Lexus of Roseville!

August 30, 2022

Great Experience, Friendly, and Good Customer Service with Natascha L at Lexus Roseville.. I would recommend friends to go to that dealership More

by Lexis916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natascha L
Report | Print
Aug 31, 2022 -

Lexus of Roseville responded

It is gratifying to know that you were so well taken care of by Natascha and our team! Thank you for trusting Lexus of Roseville with your business, we look forward to seeing you again down the road. Safe travels!

August 29, 2022

dealership is under construction, customers are ushered into temporary trailers that are hot and not well equipped. More

by rm2022
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Tachera, Scott Silverman
Report | Print
Sep 02, 2022 -

Lexus of Roseville responded

I apologize if our current renovation status has been a cause for discomfort or frustration. We're trying our best to ensure our valued guests get the most out of their visits with us and will address this feedback as a team to see what we can do to improve. Please let me know if there is anything else we can do for you. Thank you, Jay U. - General Manager - 916-472-7422

August 28, 2022

Great customers ervice i really apperciate the assistance that scotty showed me while I was visting Lexus dealer ship I also had a great talk with Dennis at finance bungalow next door very good man very help More

by Josephnoor31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman
Report | Print
Aug 29, 2022 -

Lexus of Roseville responded

Thank you for the great review, Joseph! We are thrilled to hear that you had a successful purchase experience working with Scotty, Dennis, and the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

August 27, 2022

Great service! Love that I can use a rental so I don’t have to wait. More

by cordage._0b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natascha L.
Report | Print
Aug 29, 2022 -

Lexus of Roseville responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

August 26, 2022

Wonderful customer services. My car has been taking care very well by Lexus team. I would recommend this dealership for buying car or having services with them. Thank you very More

by Lana N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Report | Print
Aug 29, 2022 -

Lexus of Roseville responded

Lana, we are blushing! Thanks for supporting Lexus of Roseville with a glowing review!

August 24, 2022

They are very proactive about service visits, calling to remind you of even simple visits covered under contract. Ashley always provides me with loaner of my choice and it’s great to get my car back clean! More

by SusanJnk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Pullin service department
Report | Print
Aug 25, 2022 -

Lexus of Roseville responded

Susan, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with Ashley. Drive safely, and we hope to see you back again at Lexus of Roseville!

August 19, 2022

Was disappointed with a part of the service department. My wife who went in to pick up HER car. I gave her my card to use and she was told she could not use it. Not understanding that?! She came in with me More

by rodneywvk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley M
Report | Print
Aug 22, 2022 -

Lexus of Roseville responded

Rodney, I am very sorry for any mix-ups with your wife's most recent service visit. We aim to offer a seamless experience, and it's disappointing that we missed the mark here. I would like the opportunity to make this right and ensure situations like this do not happen moving forward. If you could please give me a call, I can better understand what transpired and ensure this is taken care of. Thank you, Jay U. - General Manager - 916-472-7422

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