Lexus of Roseville

The service department of this dealership is well run. Professional and on time. No unexpected surprises. Always in contact with us via phone call, text, or email. We appreciate this well run service depa Professional and on time. No unexpected surprises. Always in contact with us via phone call, text, or email. We appreciate this well run service department More

It's always a pleasure dealing with Ashley, she's very friendly and professional at all times. She's prompt and ready to answer all the questions or concerns you have. I definitely recommend her and Ros friendly and professional at all times. She's prompt and ready to answer all the questions or concerns you have. I definitely recommend her and Roseville Lexus for any type of service needed on your vehicle. More

I got a wonderful service. They are professional, very kind. I will recommend to all my friends if they need They are professional, very kind. I will recommend to all my friends if they need More

Salesperson was misleading in the pricing of the car. I was told over the phone that there was no markup, but during negotiation there was a mandatory car alarm (KARR) of $995 and paint protection of $1, I was told over the phone that there was no markup, but during negotiation there was a mandatory car alarm (KARR) of $995 and paint protection of $1,295. Then, when negotiating the trade-in I countered the offer with a Kelly Blue Book cash value that was higher, which was accepted but then a $1,495 lifetime oil change charge was on the price. I explained that I didn't want the lifetime oil change and was then told that there would be a mandataory Pre Delivery Inspection charge plus some other questionable charge that would be the same as the oil change charge. The dealership has changed ownership recently and the Lexus experience is now on par with a KIA dealership. Very disappointing as I have had a positive experience in purchasing 2 other new Lexus cars at this dealership in the past. More

Soren Crestia was a wonderful sales rep to work with. The dealership is very organized, helped us find financing, and the finance manager Lynn was wonderful to work with. The dealership is very organized, helped us find financing, and the finance manager Lynn was wonderful to work with. More

Brandon was very honest and responsible service advisor, updated services on time. Like his job updated services on time. Like his job More

Quick and easy drop off and check in; friendly service representatives and service completed before promised time. representatives and service completed before promised time. More

Service department was thorough, took the time to explain issues and fixes, as well as cost. issues and fixes, as well as cost. More

Boris was great. Process was easy. Will definitely recommend friends and family to go there. You have one happy young lady. Thanks again! Process was easy. Will definitely recommend friends and family to go there. You have one happy young lady. Thanks again! More

Lexus of Roseville now looks amazing. Dropping off is easy picking up is easy. All the people you come in contact with are nice professional and prompt. My car comes back clean and perfec Dropping off is easy picking up is easy. All the people you come in contact with are nice professional and prompt. My car comes back clean and perfect. More