
Lexus of Roseville
Roseville, CA
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Very good service they were fast and efficient answered all of our questions and were very accommodating. Salesman and office manager were easy to work with. all of our questions and were very accommodating. Salesman and office manager were easy to work with. More
Enjoy working with survice manager, got seamless and worry-free experience. Recommend to change the attitude of the check-in crew who customer first met and checking the car. worry-free experience. Recommend to change the attitude of the check-in crew who customer first met and checking the car. More
My hat's off to the Lexus of Roseville team, with a special shout-out to Mariselo in Sales. I bought my first GX 460 yesterday and the whole process couldn't have been better. Zero double-talk, zero special shout-out to Mariselo in Sales. I bought my first GX 460 yesterday and the whole process couldn't have been better. Zero double-talk, zero pressure ... just friendly, straight-forward conversation. After the sale was complete, Mariselo capped an already stellar sales performance by doing me the favor of meeting me at my house so he could pick up some items I should have brought with me in the first place (thereby saving me a 20 mile round trip). The sale was already complete, and I'd offered to go get the stuff before closing the deal with Finance (Charlie, who was great, too), but Mariselo wanted to make sure I avoided the "after work" rush so he took it upon himself to make the extra effort to make my experience a lot better. Wow ... just wow. He didn't have to do that. That's extra-special awesome customer service. Like I said, everyone there was super friendly, but Mariselo was my MVP for sure. Thanks so much to everyone at Lexus of Roseville ... you did the Lexus brand proud!!! More
Great customer service. Sam Farraj from the internet sales department is very helpful, trustworthy, and professional. The vehicle I was interested in was still in transit Sam Farraj from the internet sales department is very helpful, trustworthy, and professional. The vehicle I was interested in was still in transit and Sam always kept me informed throughout the process. The transaction went very smoothly and efficiently from the beginning, and I feel like the process was transparent. All and all, it was a great experience, thanks to Sam and Lexus of Roseville. More
Great customer service. Positive attitude. Fast and efficient service. Great job. We’ll definitely be a repeat customer and share our experience with friends and family Positive attitude. Fast and efficient service. Great job. We’ll definitely be a repeat customer and share our experience with friends and family More