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Lexus of Roseville

Roseville, CA

4.8
1,883 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,883 reviews

May 26, 2023

Very good service they were fast and efficient answered all of our questions and were very accommodating. Salesman and office manager were easy to work with. More

by Ra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Tristan Regnani
May 26, 2023 -

Lexus of Roseville responded

Thank you for the review! We appreciate your support and hope to see you again at Lexus of Roseville!

May 26, 2023

The purchase of my RX was very easy and fast. I would highly recommend Ryan for any Lexus you have in mind. More

by johnson1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Trasport
May 28, 2023 -

Lexus of Roseville responded

Congratulations on your new RX! We're delighted to know that Ryan could provide such a noteworthy car-buying experience for you at Lexus of Roseville. Thank you for your recommendation, take care, and enjoy the ride!

May 26, 2023

Enjoy working with survice manager, got seamless and worry-free experience. Recommend to change the attitude of the check-in crew who customer first met and checking the car. More

by RLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 31, 2023 -

Lexus of Roseville responded

I appreciate your honest feedback and am happy to know that our service manager at Lexus of Roseville provided a worry-free experience for you. It concerns me to hear that you were not impressed by the check-in crew and would like the opportunity to learn more about this interaction. If you are open to discussing this matter further, please contact me at your earliest convenience. Thanks, Jay U. - General Manager - 916-472-7422

May 24, 2023

Alex is very knowledgeable and well manner which makes my first Lexus an enjoyable experience More

by ellenlsun
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Bryson
May 24, 2023 -

Lexus of Roseville responded

We are so glad to hear that Alex made your purchasing experience fantastic. Welcome to the Lexus family!

May 23, 2023

It was quick and easy services I loved it. Clare is always on top of her game! More

by annij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Meline
May 24, 2023 -

Lexus of Roseville responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Clare and the Lexus of Roseville team. Drive safely and we hope to see you back!

May 16, 2023

Brent, always takes care of us. Very professional . We feel appreciated and trust Brent totally. More

by Bbpoage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
May 16, 2023 -

Lexus of Roseville responded

We are grateful for your trust in Brent and the Lexus of Roseville team. He will appreciate your kind words. We are here to help with all of your future service needs!

May 10, 2023

My hat's off to the Lexus of Roseville team, with a special shout-out to Mariselo in Sales. I bought my first GX 460 yesterday and the whole process couldn't have been better. Zero double-talk, zero More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie in Finance, Mariselo Armenta
May 10, 2023 -

Lexus of Roseville responded

Bob, thank you for taking the time to share your positive experience with Mariselo and Charlie at Lexus of Roseville. We're thrilled to hear that our team provided friendly and straightforward communication during your purchase! It's great to know that you appreciated Mariselo going the extra mile in meeting you at home so you could save a trip. We appreciate your support of our business and we hope to see you again for any future vehicle needs.

May 10, 2023

Great service and personal care. Our service advisor Clare is wonderful. We are very happy with Lexus of Roseville. More

by ENGINEERJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Smith
May 10, 2023 -

Lexus of Roseville responded

We're thrilled to hear that you received great service and personal care during your visit to Lexus of Roseville. It's awesome that Clare delivered wonderful customer service, as she always does. See you down the road!

May 10, 2023

Great customer service. Sam Farraj from the internet sales department is very helpful, trustworthy, and professional. The vehicle I was interested in was still in transit More

by missmarrochino
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Farraj
May 10, 2023 -

Lexus of Roseville responded

We appreciate your five-star review for Lexus of Roseville! It's fantastic to hear about the great customer service provided by Sam Farra, who helped you throughout the process and ensured it went smoothly with transparency. Thank you for choosing us, and we hope to see you again soon.

May 04, 2023

Great customer service. Positive attitude. Fast and efficient service. Great job. We’ll definitely be a repeat customer and share our experience with friends and family More

by Terri Aguilar 1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Billy Cooks
May 04, 2023 -

Lexus of Roseville responded

Terri, thank you so much for your stellar review of Lexus of Roseville! We can't wait to see you again in the future!

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