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Lexus of Roseville

Roseville, CA

4.8
1,850 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,850 reviews

April 24, 2023

Ask for Bill Cook! He is an amazing, professional, knowledgeable salesman. He got me the best deal and gave me the best trade for my vehicle! He took care of any loose More

by JordanK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Dept Tascha Wells! Amazing!, Dennis Tachera, Billy Cooks
Apr 25, 2023 -

Lexus of Roseville responded

Jordan, thank you for the review! We are thrilled to hear that Bill delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Roseville!

April 22, 2023

Clean& organize atmosphere. Professional & very helpful service. Explained everything that’s needed to be done prior to work More

by lagarcia520
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 24, 2023 -

Lexus of Roseville responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Roseville. Safe travels!

April 22, 2023

I was in press with the dealer they were kind and friendly. I had some bad experiences with some other dealerships. They were rude and they were rushing all the time they just want to make money not More

by Mariajoycehernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariselo Armenta
Apr 24, 2023 -

Lexus of Roseville responded

We're thrilled to hear about your positive experience with our team at Lexus of Roseville! We're glad to have provided you with a kind and friendly car-buying experience, and we appreciate you trusting us with your business. Thank you for the shoutout to Mariselo!

April 20, 2023

Very good service as always! Happy to be their customer and drive Lexus. Highly Recommend! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Jay Uppal
Apr 20, 2023 -

Steve responded

Many thanks!!

Apr 21, 2023 -

Lexus of Roseville responded

Steve, it's a pleasure having you as a valued Lexus of Roseville customer! Thank you for the five stars.

April 18, 2023

Staff was helpful and very knowledgeable about the vehicle and the purchasing process making it a very easy process from start to finish. More

by WeLcHpWnZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Sam Farraj
Apr 19, 2023 -

Lexus of Roseville responded

Thank you for the five stars! We're glad to hear that the Lexus of Roseville team was helpful and knowledgeable during your vehicle purchase process! Thanks for sharing, and enjoy the ride!

April 18, 2023

Great staff and service. They will be my go to while I live in Sacramento. More

by rjkr80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley M
Apr 19, 2023 -

Lexus of Roseville responded

It's an honor to have earned your loyalty! Thank you for all your support of Lexus of Roseville. We look forward to working with you again next time!

April 17, 2023

The knowledgeable sales staff was extremely helpful and courteous in this purchase of my vehicle More

by hurstf58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Velikov
Apr 19, 2023 -

Lexus of Roseville responded

Thank you for trusting Lexus of Roseville with your business! Please don't hesitate to reach out if there is anything else we can do for you here.

April 16, 2023

Great service. Xxxxxx. Cxxxxx cx cx cx. Cc cc cc cc cc cc cc cc More

by eunicearlenematthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Apr 19, 2023 -

Lexus of Roseville responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Roseville!

April 14, 2023

Purchased a 2021 Rav4 in Feb 2023. Alex was great. Provided a lot of info and assistance. He was awesome! The problem was with Finance. Beware when they tell you to keep the tempor More

by nestieboado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis Tachera, Alex Bryson
Apr 18, 2023 -

Lexus of Roseville responded

Thank you for taking the time to share your feedback with us. We're glad to hear that Alex provided you with great service during your purchase. However, I am sorry to hear about your negative experience with our finance team. We understand the importance of timely and efficient communication and I apologize for any inconvenience this has caused you. Please reach out to me directly so I can address your concerns. Thank you, Jay U. - General Manager - 916-472-7422

April 13, 2023

In my opinion, this dealership is going downhill fast. The service advisor I connected with made several mistakes with my appointment, failed to confirm information, and did not respond to emails. Then, t More

by Taycan29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rugg
Apr 18, 2023 -

Lexus of Roseville responded

I'm sorry to hear that your experience with our service department was less than satisfactory. We take pride in delivering exceptional service and I'm sorry that we failed to meet your expectations. I would appreciate the opportunity to discuss this further with you and see how we can make things right. Please don't hesitate to contact me. Thank you, Jay U. - General Manager - 916-472-7422

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