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Lexus of Roseville

Roseville, CA

Overview
Reviews
4.8
1,882 Reviews
Call Dealership (916) 783-9111
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300 Automall Dr

Roseville, CA

95661

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Showing 1,882 reviews

July 08, 2023

Yargo was helpful. We wanted the car with memory driver seat. He found the car we liked from the lot. We are happy with his service More

by bavapotti
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yargo Basta
Report | Print
Jul 10, 2023 -

Lexus of Roseville responded

Thank you for the positive review of Lexus of Roseville! We're glad that Yargo was able to assist you in finding the car you wanted and ensured your experience was noteworthy. Enjoy the ride!

July 06, 2023

Customer service at Lexus of Roseville is excellent! Our service writer,Clare, is efficient and knowledgeable and friendly! The staff at this dealership are courteous and make the experience there as More

by ramrodzo6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clare Smith
Report | Print
Jul 06, 2023 -

Lexus of Roseville responded

Thank you for the positive review! We're so glad to hear that you had an excellent experience with Clare and our team. We appreciate your kind words and hope to see you again at Lexus of Roseville in the future! Have a great day!

July 04, 2023

We had a great experience Ryan was amazing to deal with a answered all of our Questions More

by robertstewart102
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Trasport
Report | Print
Jul 05, 2023 -

Lexus of Roseville responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Roseville team. Drive safely, and we hope to see you again down the road!

July 01, 2023

Awesome staff that is friendly, attentive and thorough. Good communication on services and options. Highly recommend! More

by curlietj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jul 03, 2023 -

Lexus of Roseville responded

Thank you for reviewing Lexus of Roseville! We hope to see you again down the road!

June 30, 2023

Very friendly people and no pressure whatsoever, from the added options to the extended warranty. Good price and even a full tank of gas. One of the best car buying experiences we’ve had. More

by Kvmatson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Dennis Tachera
Report | Print
Jul 03, 2023 -

Lexus of Roseville responded

Thanks for the great review. We're so glad to hear that you had a positive car-buying experience with us at Lexus of Roseville. Enjoy your new ride, and drive safely!

June 30, 2023

My last experience was unfortunate with the service advisor . we believe that she took advantage of our lack of understanding with the company service policy and charge us for something that we knew la More

by greatgarden
Service Communication
Recommend Dealer
No
Employees Worked With
Clare smith
Report | Print
Jul 05, 2023 -

Lexus of Roseville responded

We apologize for the unfortunate experience you had with our service advisor. We strive to provide transparent and fair service to all of our customers, and it's disappointing that we fell short in your case. I would like to personally address this issue and ensure that it is resolved appropriately. Please contact me at your earliest convenience so we can discuss this further. Thank you, Jay U. - General Manager - 916-472-7422

June 29, 2023

Brent was very helpful and provided great service. I’m very pleased with the everyone and the service at Roseville Lexus. More

by glgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Jun 30, 2023 -

Lexus of Roseville responded

Thank you for the great review! We're glad to hear that Brent and our team at Lexus of Roseville provided you with excellent service. Your satisfaction is important to us, and we hope to see you back again down the road!

June 28, 2023

Got car when promised very satisfied on 10000 mile service will return for next service More

by Kaita.gene
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyra
Report | Print
Jun 29, 2023 -

Lexus of Roseville responded

Kaita, thank you for the review! We hope to see you back again at Lexus of Roseville. Safe travels!

June 28, 2023

Good! they know what they are doing!expert and caring! Nothing else I can add! More

by Farzyezaz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Rugg
Report | Print
Jun 29, 2023 -

Lexus of Roseville responded

Thanks for the great review of Lexus of Roseville! We appreciate your support and are here to assist you with any future service needs.

June 21, 2023

Greatest car buying experience we’ve had in our 48 years of marriage. I wish we had bought a Lexus sooner! More

by dkharwell51
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lynn Slater
Report | Print
Jun 22, 2023 -

Lexus of Roseville responded

We're so glad to hear that you had a fantastic car-buying experience with us! Thank you for choosing Lexus of Roseville. We appreciate your business and we hope you enjoy your new vehicle!

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