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Lexus of Roseville

Roseville, CA

Overview
Reviews
4.8
1,883 Reviews
Call Dealership (916) 783-9111
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300 Automall Dr

Roseville, CA

95661

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Showing 1,883 reviews

October 18, 2023

I had a great experience servicing my vehicle at Lexus of Roseville a few times now, Ashley, my service advisor, is very knowledgeable and does an excellent job keeping me up to date on the status of my vehi More

by benanin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Oct 18, 2023 -

Lexus of Roseville responded

Benanin, we're so glad to know that Ashley and our team at Lexus of Roseville have been able to provide you with great service. We appreciate your recommendation!

October 14, 2023

Dose not keep the promise and not honest always nice when trying to sell you something after you bought your on your own More

by Tolik1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Colley
Report | Print
Oct 18, 2023 -

Lexus of Roseville responded

We're sorry to read about your experience. It's important for us that our customers feel supported before, during, and after any purchase. We'd like the opportunity to discuss this further with you and see how we can make things right. Please reach out at your earliest convenience. Thank you, Jay U. - General Manager - 916-472-7422

October 12, 2023

Brent Colley is great to work with, he is very knowledgeable about Lexus vehicle and service requirements More

by none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Oct 13, 2023 -

Lexus of Roseville responded

We're glad to know you had a positive experience with Brent at Lexus of Roseville! Thanks for sharing your feedback and for trusting us to get the job done!

October 11, 2023

Very professional services and polite employees engagement also I will advise potential car buyers of the great dealership More

by luzreyes829
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariselo Armenta
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Oct 11, 2023 -

Lexus of Roseville responded

We appreciate your positive feedback and recommendation! Our team at Lexus of Roseville is always here to provide professional service. Thanks for choosing us—we look forward to serving you again in the future!

October 10, 2023

My service adviser, Chris was very thorough and engaging and the loner car worked out well for me. More

by John Zorich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Oct 10, 2023 -

Lexus of Roseville responded

Thanks for choosing Lexus of Roseville for your service needs, John! We'll be sure to pass your praise along to Chris. Have a great day!

October 06, 2023

It is newly remodeled and looks very nice and clean. Everyone is very friendly and professional. More

by rosebene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyara Araica
Report | Print
Oct 09, 2023 -

Lexus of Roseville responded

Thank you for your confidence in Lexus of Roseville and for your business. We are grateful to have you as a customer!

October 05, 2023

Excellent service department, always over the top service! Brent, my service advisor, takes great care of me, makes sure my car is in great shape! More

by Diane M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Oct 06, 2023 -

Lexus of Roseville responded

Diane, we're delighted to know that Brent and our service department at Lexus of Roseville have been taking great care of you for a while. Thanks for the high praise - have a great weekend!

October 04, 2023

As always, customer service is superior. They have my trust. Clare goes over and above to create a seamless, friendly, efficient experience. Due to our service experience, we bought a Hon More

by joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare
Report | Print
Oct 04, 2023 -

Lexus of Roseville responded

We're delighted to know that you had an exceptional customer service experience with Clare at Lexus of Roseville, Joyce! It's an honor to have earned your trust and we look forward to assisting you when it comes time for your next purchase. Until then!

September 30, 2023

Very prifessionsl and mindful of our feelings at a difficult time. She explained well. Winderful More

by Grandon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley M
Report | Print
Oct 02, 2023 -

Lexus of Roseville responded

Grandon, thanks for leaving Lexus of Roseville a five-star review! We are glad our team was helpful during a difficult time. Take care, and if you need anything else, please reach out!

September 25, 2023

Thanks Chris Lawson for helping me. You are so friendly. Hope would see you next time More

by doanle30303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lawson
Report | Print
Sep 26, 2023 -

Lexus of Roseville responded

Thank you for giving a shoutout to Chris and leaving Lexus of Roseville a review! We look forward to your next visit.

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