Lexus of Roseville

Thank you for the great service - I always receiving great service from Athena Higbee! I was able to get in for service when I needed to (date/time) and was fully accommodated for service issues and a m great service from Athena Higbee! I was able to get in for service when I needed to (date/time) and was fully accommodated for service issues and a minor paint chip that Athena had touched up on my vehicle, as well as a minor door ding buffed out - excellent service from my advisor, Athena! More

He is very customer oriented and goes out of his way to make you satisfied with their service. Brent is friendly and very knowledgeable about their products and services. make you satisfied with their service. Brent is friendly and very knowledgeable about their products and services. More

Great experience all around. Worked well on pricing negotiations. Anthony was flexible and reasonable. The car delivery/availability was as promised and the car was in perfect condition when I picked negotiations. Anthony was flexible and reasonable. The car delivery/availability was as promised and the car was in perfect condition when I picked it up. More

Mike Carlson has gone out of his way to be accommodating as a service advisor. He is personable, professional and works hard to satisfy his clients. I have worked with him for 6 years. Outstanding repres as a service advisor. He is personable, professional and works hard to satisfy his clients. I have worked with him for 6 years. Outstanding representative of your company. More

We had an excellent experience with purchasing our "new" 2010 Lexus RX350. Paul was extremely patient, informative and friendly during our entire purchasing process. I would highly recommend him and t "new" 2010 Lexus RX350. Paul was extremely patient, informative and friendly during our entire purchasing process. I would highly recommend him and the dealership to family and friends. Thank you. More

Vargo not only did a great job during the sales process but also went out of his way when I discovered my wife drove off in the new car with the keys to my car. Vargo drove me home to get the additional k but also went out of his way when I discovered my wife drove off in the new car with the keys to my car. Vargo drove me home to get the additional key, drove back to the dealership to get my car. This all occured late in the evening when everyone had a long and tiring day. It is this kind of customer care that has resulted in my buying my 3rd Lexus. More

Vehicle sale was very positive, no sales pressure and all of my questions answered. The new electronic technology is very complicated and it was explained very well. The costs and vehicle options were explai of my questions answered. The new electronic technology is very complicated and it was explained very well. The costs and vehicle options were explained very well also. Even though it was a busy holiday weekend we did not feel rushed to get finished.We would like to thank Jim Douglas for searching and finding the exact model with the options and exterior and interior that we wanted. Overall a very good experience. More

This is the only car dealership I will go to. They have always been customer focused! At the time I booked my appointment, I discovered I had a conflicting doctor appointment in the same area. When I calle always been customer focused! At the time I booked my appointment, I discovered I had a conflicting doctor appointment in the same area. When I called back, the young lady who answered the phone reviewed their time schedule, & was able to assure me they would have a "loaner car" ready for me so I would not have to reschedule either appointment. Neither of these appointments were in the city where I live, & both were important &/or very necessary. Everything was seamless, all the employees were gracious, & the morning went like clockwork. There were even donuts & coffee available when I arrived at 6:45AM! Thank you Roseville Lexus. You had me at the phone call... More

The service was great from my scheduling service request through picking up my car. As it was a "minor" service, I just waited in the comfortable and accomadating customer service area. The service was pe through picking up my car. As it was a "minor" service, I just waited in the comfortable and accomadating customer service area. The service was performed as requested in the time quoted so I'm a happy and satisfied customer. More

This is our second vehicle we have purchased with Lexus of Roseville. They always offer wonderful customer service and treat us with respect through the transactions. Jeff was very helpful (as well as pa of Roseville. They always offer wonderful customer service and treat us with respect through the transactions. Jeff was very helpful (as well as patient) with our tutorial on the car, programmed our cell phones for us and even came to our home when we were having trouble programming the garage remote to the vehicle. They are very accommodating and want you to have a good experience. It is refreshing in today's business climate. More