Lexus of Roseville
Roseville, CA
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The Roseville's Lexus dealer is wonderful every time I come in the service is fabulous this is my first 5000 mile checkup and I am completely satisfied everyone is so nice thank you!!! come in the service is fabulous this is my first 5000 mile checkup and I am completely satisfied everyone is so nice thank you!!! More
This is the 4th Lexus we've purchased, and by far the best experience ever. We feel we were treated fairly on pricing and trade-in. Lynn was especially helpful in letting us know about "gap insurance". I best experience ever. We feel we were treated fairly on pricing and trade-in. Lynn was especially helpful in letting us know about "gap insurance". I'd never heard of this before as we generally only finance about 50% of the price of the vehicle. This is very important for me as we financed 100%, and I know that there's a huge reduction in value in the first years. Also, Sean found exactly the vehicle we wanted with all the features we wanted. When we purchased the IS we looked at a silver one which had Park Assist. We wanted white, but when it arrived it did not have park assist. The salesperson did not inform me, and I failed to ensure the car had what I wanted. I learned a lot from that unfortunate experience, and did not let it happen again. My motto: buy any car you want as long as it's a Lexus. Jan Cole More
Scott gave his excellent customer service as usual.My car was ready before time.The Salesperson at the parts dept was also friendly. Thank you Mr Scott. was ready before time.The Salesperson at the parts dept was also friendly. Thank you Mr Scott. More
Mike was very helpful!He always made sure I was informative of what was happening and I appreciated that. Very friendly as well! He was very efficient. informative of what was happening and I appreciated that. Very friendly as well! He was very efficient. More
Nick was very knowledgable about the car during the test drive, not overbearing, and he showed us several 2012 RX 350, the rest was easy with finance mge and sales manager. drive, not overbearing, and he showed us several 2012 RX 350, the rest was easy with finance mge and sales manager. More
I have always been very pleased with my service adviser. Scott has always been very helpful. He has made me feel very comfortable when I have any service problems and has taken care of them promptly. Scott has always been very helpful. He has made me feel very comfortable when I have any service problems and has taken care of them promptly. I have always been given a loaner car when the service was going to take several hours or over night. The service has always been very friendly and courteous. I would say the price is always a little higher than a regular auto shop. More
I found Mr. Yargo Basta very helpful and dedicated. He is very knowledgeable and explained everything into details for me. He is very easy to work with and also professional. It was my first time meeting h very knowledgeable and explained everything into details for me. He is very easy to work with and also professional. It was my first time meeting him but he was so friendly and nice that I felt very comfortable to deal with him. I left with a new Lexus RX450h 2012 and a smile on my face. He also went to extra miles as courtesy in dropping off my Toyota to my house. More
My wife and I purchased a 2009 Lexus IS250 from this dealer in 2010. We were treated Great and the service was Great also. We have gone back recently and checked out the next size up. What a great exper dealer in 2010. We were treated Great and the service was Great also. We have gone back recently and checked out the next size up. What a great experience we had with Mark Cornell. We have not traded yet but should very soon. Two thumbs up. Sales and service !!!!! More