Lexus of Roseville
Roseville, CA
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Very friendly when I called to schedule and appointment and was able to make one that work within my schedule on a Saturday morning. Upon arrival I was warmly greeted. I only waited a few minutes before and was able to make one that work within my schedule on a Saturday morning. Upon arrival I was warmly greeted. I only waited a few minutes before being consulted by a service writer. I was offered a loaner but choose to wait. They had me in and out in a little over an hour. It was a great experience all around. More
Athena Higbee has been the service representative for my wife, Estela, and I for quite a few years now. We enjoy working with her because she is very efficient in providing the best service for our Lexus RX wife, Estela, and I for quite a few years now. We enjoy working with her because she is very efficient in providing the best service for our Lexus RX 300 suv. She is very knowledgeable with the needs of our vehicle, attentive as to any problem we tell her we are experiencing with our vehicle, and gives us the best options as to how to keep our vehicle in tip top shape and in the long run saves us money. She has an excellent personality, and we trust her with all our cas needs. My wife and I hope to continue using her service for as long as we have our Lexus 300 and servicing our suv with Lexus of Roseville. More
The sales people were very welcoming and not pushy. Very knowledgable about the vehicle. The delivery of the vehicle was outstanding I was given instruction on how everything works and Joe helped me to get knowledgable about the vehicle. The delivery of the vehicle was outstanding I was given instruction on how everything works and Joe helped me to get my phone set up and also my favorite radio stations. Having that done had made my weekend driving experience fabulous. I love my new RX350. Thank you for the great service. We will recommend you to our friends and family. More
The entire experience was fantastic. The experience was especially great because none of the people we met engaged in high pressure sales. I guess that they knew that the exceptional quality of their cars especially great because none of the people we met engaged in high pressure sales. I guess that they knew that the exceptional quality of their cars spoke for themselves. Sales manager Abbas Rangchi is an incredible man. I wanted to take him home he was so kind and nice. Jen was so good with my mom and showed her how to work all of the technology in the car. The car is beyond amazing!!! We are very pleased with everything and will probably be Lexus customers for Life!!!! More
I was checked in promptly, given a loaner car andn on my way. When I received my car I was totally impressed with the wax job. Thank you so much for getting all the scratches out. Great job! way. When I received my car I was totally impressed with the wax job. Thank you so much for getting all the scratches out. Great job! More
Athena is always so very pleasant and professional. The car rental personnel and the customer checkout personnel are all very friendly and professional. Overall great people working at this Lexus dealersh car rental personnel and the customer checkout personnel are all very friendly and professional. Overall great people working at this Lexus dealership. More
Nick was AWESOME! He is the reason we cam back to the dealership after initial visit. Not only will we recomend him to anyone that will listen, but we will do future business with this dealership because dealership after initial visit. Not only will we recomend him to anyone that will listen, but we will do future business with this dealership because of him. He was GREAT! Thank you Nick! Trina & Dave More
The Roseville's Lexus dealer is wonderful every time I come in the service is fabulous this is my first 5000 mile checkup and I am completely satisfied everyone is so nice thank you!!! come in the service is fabulous this is my first 5000 mile checkup and I am completely satisfied everyone is so nice thank you!!! More
This is the 4th Lexus we've purchased, and by far the best experience ever. We feel we were treated fairly on pricing and trade-in. Lynn was especially helpful in letting us know about "gap insurance". I best experience ever. We feel we were treated fairly on pricing and trade-in. Lynn was especially helpful in letting us know about "gap insurance". I'd never heard of this before as we generally only finance about 50% of the price of the vehicle. This is very important for me as we financed 100%, and I know that there's a huge reduction in value in the first years. Also, Sean found exactly the vehicle we wanted with all the features we wanted. When we purchased the IS we looked at a silver one which had Park Assist. We wanted white, but when it arrived it did not have park assist. The salesperson did not inform me, and I failed to ensure the car had what I wanted. I learned a lot from that unfortunate experience, and did not let it happen again. My motto: buy any car you want as long as it's a Lexus. Jan Cole More