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Lexus of Roseville

Roseville, CA

Overview
Reviews
4.8
1,883 Reviews
Call Dealership (916) 783-9111
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300 Automall Dr

Roseville, CA

95661

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Showing 1,883 reviews

November 11, 2023

Sorin was very helpful and a pleasure to work with. He was very knowledgeable about the vehicle. More

by fnchaps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Sorin Cristea
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Nov 13, 2023 -

Lexus of Roseville responded

We are glad to hear that Sorin was a pleasure to work with. Thank you for choosing Lexus of Roseville!

November 10, 2023

They know what I want and pay attention to the details. During the oil change and tire rotation, they found a leak from the water pump. They fixed the problem under warranty repair. Although it takes an ex More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley (service consultant ), David Rugg, Brent Colley
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Nov 13, 2023 -

Lexus of Roseville responded

Eric, we're glad to know our team at Lexus of Roseville was able to provide you with detailed and attentive service. It's great that they were able to catch the water pump issue during your visit! Thanks for sharing your experience.

November 09, 2023

Good service but very surprised I had to wait 45 minutes after appointment time before I was seen. The online form to fill out for the courtesy car rental is cumbersome. More

by jmhgolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Nov 10, 2023 -

Lexus of Roseville responded

We appreciate your feedback about the wait time and online form at Lexus of Roseville. Your comments help us improve our service for future visits. Thanks for taking the time to share your experience with us!

November 04, 2023

Excellent Advisor, service, customer experience. Coffee was great, and good follow up. Always a comfortable wait. More

by Vinalperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Report | Print
Nov 06, 2023 -

Lexus of Roseville responded

We're delighted to know you had a great experience at Lexus of Roseville! We strive for excellent service and we're glad the coffee was up to par too. We are looking forward to your next visit!

October 27, 2023

Ashley M service advisor does an outstanding job, very pleasant, knowledgeable, great follow up and get things done right! More

by dacleek
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley M
Report | Print
Oct 30, 2023 -

Lexus of Roseville responded

We're delighted to know that Ashley provided you with such outstanding service at Lexus of Roseville! We appreciate your kind words and look forward to serving you again in the future.

October 26, 2023

Very accommodating and costumer service is axcellent meet your immediate needs and don’t hesitate to loan the best car More

by Kobe00134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyara
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Oct 27, 2023 -

Lexus of Roseville responded

We're glad to know you had a positive experience with us at Lexus of Roseville! Our team always seeks to deliver exceptional customer service and meet all your needs. Thanks for the review, we appreciate it!

October 26, 2023

Brent has been providing me with excellent service for over 10 years now! I will be a life long Lexus owner and customer of Lexus of Roseville! More

by gwenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Oct 27, 2023 -

Lexus of Roseville responded

Gwenk, we're delighted to know that Brent has been providing you with excellent service for over a decade at Lexus of Roseville. We look forward to continuing this relationship!

October 26, 2023

Excellent service. Everyone was so nice and took care of me like I wanted. Also listened More

by Tarinnasrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyara-advisor
Report | Print
Oct 27, 2023 -

Lexus of Roseville responded

Thanks for the 5-star review! We hope to see you again at Lexus of Roseville!

October 23, 2023

Very professional, patient and helpful. Sam Farraj explained everything we wanted to know about the car we purchased. I would definitely recommend More

by Buford.wren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Farraj, Ryan Trasport
Report | Print
Oct 24, 2023 -

Lexus of Roseville responded

We're delighted to know that Sam Farraj was able to assist you with your purchase here at Lexus of Roseville. Thanks for recommending us, we appreciate it!

October 20, 2023

Lexus of Roseville is clean, comfortable and everyone we dealt with while purchasing our new car was courteous and helpful. Scott was not pushy, and offered lots of information and could answer most of our More

by mccone
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman
Report | Print
Oct 20, 2023 -

Lexus of Roseville responded

Hi! It means a lot to us that you found our dealership clean and comfortable - Our team works hard to provide this type of experience to all of our clients as well! It's great that Scott was able to kindly assist with your purchase at Lexus of Roseville without being pushy, we'll pass on your words to him. Enjoy your new car and we'll be here to help whenever you need it!

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