Lexus of Roseville

This dealership is great on all levels. Customer service is the top reason for getting your service work here. They never disappoint. I am usually in and out with loaner car in about 20 minutes from the t is the top reason for getting your service work here. They never disappoint. I am usually in and out with loaner car in about 20 minutes from the time I arrive. Scott Matter service advisor goes the extra mile taking care of me and my car. He advises me on what I really need. I would not go anywhere else! John P More

Athena is no question the most customer centric person I've worked with @ Roseville Lexus. Excellent vehicle knowledge, routine follow up, & always a genuine concern for the customer. I've asked her to I've worked with @ Roseville Lexus. Excellent vehicle knowledge, routine follow up, & always a genuine concern for the customer. I've asked her to inform me when she takes vacation, just in case I need to bring my 2 Lexus vehicles in for any reason. She's like having a friend on the inside! Once I drop my car off, I trust her to ensure a thorough inspection, & any issues are resolved. I spend little time @ the dealership, as she has already arranged any needs I have until my car is complete. More

Simply went to test-drive a particular model of Lexus (CT 200h) for the first time. The vehicle was everything I hoped it to be and the Lexus of Roseville customer service throughout the surprisingly pain-f 200h) for the first time. The vehicle was everything I hoped it to be and the Lexus of Roseville customer service throughout the surprisingly pain-free and expedient purchase process was impeccable. Over the years I have purchased a number of cars at a number of dealerships, and this was definitely one of the top two buying experiences if not the best. More

All the sales people we met at this dealership during our All the sales people we met at this dealership during our car search were extremely helpful, knowledgeable, professional, and friendly. Compared t All the sales people we met at this dealership during our car search were extremely helpful, knowledgeable, professional, and friendly. Compared to the other dealerships we visited during our couple week research process - they were the best by far. We highly recommend Lexus as well as the Roseville dealership. More

Thank you for the great service - I always receiving great service from Athena Higbee! I was able to get in for service when I needed to (date/time) and was fully accommodated for service issues and a m great service from Athena Higbee! I was able to get in for service when I needed to (date/time) and was fully accommodated for service issues and a minor paint chip that Athena had touched up on my vehicle, as well as a minor door ding buffed out - excellent service from my advisor, Athena! More

He is very customer oriented and goes out of his way to make you satisfied with their service. Brent is friendly and very knowledgeable about their products and services. make you satisfied with their service. Brent is friendly and very knowledgeable about their products and services. More

Great experience all around. Worked well on pricing negotiations. Anthony was flexible and reasonable. The car delivery/availability was as promised and the car was in perfect condition when I picked negotiations. Anthony was flexible and reasonable. The car delivery/availability was as promised and the car was in perfect condition when I picked it up. More

Mike Carlson has gone out of his way to be accommodating as a service advisor. He is personable, professional and works hard to satisfy his clients. I have worked with him for 6 years. Outstanding repres as a service advisor. He is personable, professional and works hard to satisfy his clients. I have worked with him for 6 years. Outstanding representative of your company. More

We had an excellent experience with purchasing our "new" 2010 Lexus RX350. Paul was extremely patient, informative and friendly during our entire purchasing process. I would highly recommend him and t "new" 2010 Lexus RX350. Paul was extremely patient, informative and friendly during our entire purchasing process. I would highly recommend him and the dealership to family and friends. Thank you. More

Vargo not only did a great job during the sales process but also went out of his way when I discovered my wife drove off in the new car with the keys to my car. Vargo drove me home to get the additional k but also went out of his way when I discovered my wife drove off in the new car with the keys to my car. Vargo drove me home to get the additional key, drove back to the dealership to get my car. This all occured late in the evening when everyone had a long and tiring day. It is this kind of customer care that has resulted in my buying my 3rd Lexus. More