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Lexus of Roseville
Roseville, CA
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The sales people were very welcoming and not pushy. Very knowledgable about the vehicle. The delivery of the vehicle was outstanding I was given instruction on how everything works and Joe helped me to get knowledgable about the vehicle. The delivery of the vehicle was outstanding I was given instruction on how everything works and Joe helped me to get my phone set up and also my favorite radio stations. Having that done had made my weekend driving experience fabulous. I love my new RX350. Thank you for the great service. We will recommend you to our friends and family. More
The entire experience was fantastic. The experience was especially great because none of the people we met engaged in high pressure sales. I guess that they knew that the exceptional quality of their cars especially great because none of the people we met engaged in high pressure sales. I guess that they knew that the exceptional quality of their cars spoke for themselves. Sales manager Abbas Rangchi is an incredible man. I wanted to take him home he was so kind and nice. Jen was so good with my mom and showed her how to work all of the technology in the car. The car is beyond amazing!!! We are very pleased with everything and will probably be Lexus customers for Life!!!! More
I was checked in promptly, given a loaner car andn on my way. When I received my car I was totally impressed with the wax job. Thank you so much for getting all the scratches out. Great job! way. When I received my car I was totally impressed with the wax job. Thank you so much for getting all the scratches out. Great job! More
Athena is always so very pleasant and professional. The car rental personnel and the customer checkout personnel are all very friendly and professional. Overall great people working at this Lexus dealersh car rental personnel and the customer checkout personnel are all very friendly and professional. Overall great people working at this Lexus dealership. More
Nick was AWESOME! He is the reason we cam back to the dealership after initial visit. Not only will we recomend him to anyone that will listen, but we will do future business with this dealership because dealership after initial visit. Not only will we recomend him to anyone that will listen, but we will do future business with this dealership because of him. He was GREAT! Thank you Nick! Trina & Dave More
The Roseville's Lexus dealer is wonderful every time I come in the service is fabulous this is my first 5000 mile checkup and I am completely satisfied everyone is so nice thank you!!! come in the service is fabulous this is my first 5000 mile checkup and I am completely satisfied everyone is so nice thank you!!! More
This is the 4th Lexus we've purchased, and by far the best experience ever. We feel we were treated fairly on pricing and trade-in. Lynn was especially helpful in letting us know about "gap insurance". I best experience ever. We feel we were treated fairly on pricing and trade-in. Lynn was especially helpful in letting us know about "gap insurance". I'd never heard of this before as we generally only finance about 50% of the price of the vehicle. This is very important for me as we financed 100%, and I know that there's a huge reduction in value in the first years. Also, Sean found exactly the vehicle we wanted with all the features we wanted. When we purchased the IS we looked at a silver one which had Park Assist. We wanted white, but when it arrived it did not have park assist. The salesperson did not inform me, and I failed to ensure the car had what I wanted. I learned a lot from that unfortunate experience, and did not let it happen again. My motto: buy any car you want as long as it's a Lexus. Jan Cole More
Scott gave his excellent customer service as usual.My car was ready before time.The Salesperson at the parts dept was also friendly. Thank you Mr Scott. was ready before time.The Salesperson at the parts dept was also friendly. Thank you Mr Scott. More