Lexus of Roseville

Excellent experience Although I did not purchase a vehicle from from Jeff he was outstanding and respectful. I came in with the intent of just looking when I ran into Jeff Although I did not purchase a vehicle from from Jeff he was outstanding and respectful. I came in with the intent of just looking when I ran into Jeff. He was very informative and his knowledge base of your products was outstanding. Even though I wasn't ready to buy he made sure I left with everything I needed for when I come back. And when I come back I hope he's there to help me. More

Great Experince...Great car!! I stopped by with my Mom, as she was looking for a new car. From the first meeting with our sales person, Jeff Smart, we knew this was a different kin I stopped by with my Mom, as she was looking for a new car. From the first meeting with our sales person, Jeff Smart, we knew this was a different kind of dealership. Jeff made us very comfortable, talked intelligently about the car and gave us the “space” we needed, so my Mom could make her decision. She ended buying a new Lexus and absolutely beloved her new car. Thank you Jeff and his team, it was a great car buying experience!! More

Superb Experience We are Lexus fans but purchase decision was 100% based on our experience with Jeff...extremely professional, great with follow-up, and very genuine/au We are Lexus fans but purchase decision was 100% based on our experience with Jeff...extremely professional, great with follow-up, and very genuine/authentic individual...will absolutely work with him again...thank you for a terrific hassle-free buying experience! More

“Excellent service" - RX 350 I have been a Lexus customer around 8 years. I always get great customer service and that is why I continue to return. Thanks Jeff! I have been a Lexus customer around 8 years. I always get great customer service and that is why I continue to return. Thanks Jeff! More

Great customer service While out shopping for a new car we stopped at Lexus of Roseville. I usually hate looking for new cars but this time I felt relaxed after being greete While out shopping for a new car we stopped at Lexus of Roseville. I usually hate looking for new cars but this time I felt relaxed after being greeted by Jeff Smart. Even though we didn't purchase a vehicle Jeff Smart had great customer service. Based on what we experienced I would recommend Lexus of Roseville for those who are looking for either a new or used vehicle. More

Best experience at a dealership! I thoroughly enjoyed the "no pressure sales approach" at Lexus of Roseville! My salesman Jeff Smart utilized the practice of what the Japanese call "O I thoroughly enjoyed the "no pressure sales approach" at Lexus of Roseville! My salesman Jeff Smart utilized the practice of what the Japanese call "Omotenashi". Apparently it is Lexus' motto! It means to offer the best service and the spirit of hospitality without any expectations of getting something in return. For this, Jeff made my car buying experience so much fun and enjoyable again. Thank you Jeff Smart and Lexus of Roseville! More

Treated Like Family Jeff Smart and Charlie Hunt were a superb team working together to meet our family’s needs. My wife had been in an accident with her Lexus IS, which h Jeff Smart and Charlie Hunt were a superb team working together to meet our family’s needs. My wife had been in an accident with her Lexus IS, which had been totaled. In part, she wanted to get the same car as a replacement because of how well the car had protected her. Jeff and Charlie worked very hard to find the right combination of colors and amenities, which included tracking cars not yet in inventory. When all was said and done, she had the perfect car and the whole buying experience could not have been more pleasurable. More

It was great It was all very good. Well organized and very courteous. I would buy again. Really I would. Really. Yes, really... Trying to get to the 2 It was all very good. Well organized and very courteous. I would buy again. Really I would. Really. Yes, really... Trying to get to the 25 word minimum. There, got it... More

Good experience with Richard Richard was very helpful and answered all of our questions. Would definitely recvimend this dealership! We enjoyed the low pressure environment and th Richard was very helpful and answered all of our questions. Would definitely recvimend this dealership! We enjoyed the low pressure environment and the friendliness. Good experience. More

LC 500 This dealership makes purchasing a vehicle an enjoyable experience. This is the second Lexus we got here. Although we came in 4 times before getti This dealership makes purchasing a vehicle an enjoyable experience. This is the second Lexus we got here. Although we came in 4 times before getting the car we were never pressured. The staff is so friendly. Lexus as we all know is the best. Jeff and Charlie stand out but there were of course others we worked with but I can’t remember their names More