Lexus of Roseville
Roseville, CA
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Not dependable Bought my LS 460L in 2007. Tires quickly indicated the need of alignment. Lex/Roseville charged me for alignment but tires were shot 3K miles later. Bought my LS 460L in 2007. Tires quickly indicated the need of alignment. Lex/Roseville charged me for alignment but tires were shot 3K miles later. Roseville Precision Alignment corrected the probelm because ever since car drives like a dream. Took LS in for headlight alignment, Lex/Roseville did such a bad job I've taken the Dincan's Automotive ever since. Complaints to Lex/Roseville get no response. More
Thank you Scott Silverman!!!! We were in the process of finding a new RX350 premium package. Scott worked efficiently to find the vehicle which met our expectations and he went ext We were in the process of finding a new RX350 premium package. Scott worked efficiently to find the vehicle which met our expectations and he went extra miles ahead to make our car buying experience hassle free. We are very impressed with Scott’s customer service expertise and will see him again for next vehicle in near future.THANK YOU SCOTT SILVERMAM :) More
Jeremy is awesome! Got my car from Jeremy in 2016. He’s great to work with, very patient, professional, and takes good care of his clients. He even follows-up with us 2 Got my car from Jeremy in 2016. He’s great to work with, very patient, professional, and takes good care of his clients. He even follows-up with us 2 years later :). If I’m ever in the market for another Lexus, Jeremy is my go-to. Will definitely recommend him to anyone looking for great customer service! Thanks Jeremy :) More
Daniel made me very embarrassed. It was Saturday morning to complete buying my Lexus. Daniel definitely needs training or higher leadership has to send him for customer service traini It was Saturday morning to complete buying my Lexus. Daniel definitely needs training or higher leadership has to send him for customer service training. He should know about the basic customer service. He was very bad. Thank you. More
An outstanding experience! The purchase of my new RX 350 was the easiest and most relaxed of any I've had in the past. Everyone at Lexus of Roseville was friendly and accommoda The purchase of my new RX 350 was the easiest and most relaxed of any I've had in the past. Everyone at Lexus of Roseville was friendly and accommodating, explaining all the steps in the process and making me feel comfortable. I was never pressured and was given ample time to make my decision. Scott Silverman was particularly helpful. I brought my previous Lexus to this dealership for service, which was excellent, and will definitely return here for service and future purchases or leases. More
Customer Oriented Scott took all the time needed to answer our questions and concerns. Found him to be very customer focused and easy to work with. We haven't purchased Scott took all the time needed to answer our questions and concerns. Found him to be very customer focused and easy to work with. We haven't purchased a new car in many years and Scott made our experience with Lexus of Roseville a positive one. More
Amazing, patient, kind and intelligent experience!! I greatly enjoyed my experience with Lexus of Roseville. Richard spoke to me with kindness and expertise from the get go. I felt confident throughout I greatly enjoyed my experience with Lexus of Roseville. Richard spoke to me with kindness and expertise from the get go. I felt confident throughout the entire buying experience and even went out of his own way to obtain the exact specific lexus I wanted. We had some issues during the buying process but Richard and the other salesmen kept apologizing and made it well in the end. I ended up walking out with a Lexus IS 300 F sport!! Loving the car ever since I test drove it! I will definitely be returning to this dealership and recommending it to friends and family!! :) More
Joe took great care of us and was able to meet all my wants It was a real pleasure to work with Joe and the rest of the Lexus of Roseville team, Joe listed to my input and was able to find the car that met my n It was a real pleasure to work with Joe and the rest of the Lexus of Roseville team, Joe listed to my input and was able to find the car that met my needs. Would definitely recommend working with Joe to anyone. Our last 3 cars have been purchased at Lexus of Roseville and have all of our cars serviced there as well, we always have a great experience with a truly professional staff More
Great service and great salesman. Som Praseuth was a great salesman and was so helpful and also followed up with me. I appreciate his help and his knowledge of the Lexus. Again, th Som Praseuth was a great salesman and was so helpful and also followed up with me. I appreciate his help and his knowledge of the Lexus. Again, thanks for the great service. Joan Hart More
My First Lexus Scott Silverman made our vehicle search most satisfying. It was time to replace our car after 23 years. In our search, I had looked at a Lexus, but th Scott Silverman made our vehicle search most satisfying. It was time to replace our car after 23 years. In our search, I had looked at a Lexus, but thought it was out of our price range. While visiting other vehicle dealerships, I got a call from Scott Silverman and convinced us to at least take a look. Scott showed us several Lexus ES350's that were in our price range. We test drove the vehicle and then sat down with Scott to discuss purchasing the vehicle. Our decision to buy the ES350 was based on several factors. Scott was very personable and informative. He answered all of our questions, honestly. Surprisingly, the price was competitive with the other makes of cars we had looked at previously. We were able to agree on a price quickly and were satisfied with our purchase. Secondly, the certified pre-owned program was a major plus in our decision to buy the ES350. Lastly, after test driving the vehicle, we were definitely impressed with the performance and quality of the ES350. Since buying our ES350, we continue to be impressed with the dealership in their effort to ensure our vehicle ownership is satisfying and enjoyable. More