Lexus of Roseville

Gary was a kind person. He didn’t over push to get the car instead he encouraged us to do what we want. I would recommend Gary to everyone. car instead he encouraged us to do what we want. I would recommend Gary to everyone. More

Gary is what a sales PROFESSIONAL looks like. Knowledgeable, accommodating and thorough. We purchased a car from him while out of state with a short window for us to sign papers and get the car. Knowledgeable, accommodating and thorough. We purchased a car from him while out of state with a short window for us to sign papers and get the car. Gary took care of everything and made it as easy as possible! Could not have asked for a better experience! More

I brought our new lexus GX460 last Jan 29 which had only 2400 miles and still under warranty , because we noticed after a long drive that the steering wheel is OFF to the right and the vehicle is pulling t 2400 miles and still under warranty , because we noticed after a long drive that the steering wheel is OFF to the right and the vehicle is pulling to the left while driving. Our service advisor was Roger Williams and the diagnostics specialist was Ryan Triebs. As the service advisor told us they will do a wheel balance and some adjustment to correct the problem. Left the vehicle the whole day. Picked it up late in the afternoon. We brought the vehicle home and noticed that the problem become worst instead of centering the steering wheel and balancing NOW the STEERING WHEEL is OFF to the left and the vehicle is PULLING to the right while driving . We came back the following day on Jan 30, 20, and told them about the problem. So per advise by the service advisor will have Ryan drive the car with us and yes he admitted that the steering wheel is OFF to the left at this time. And he apologize and will fixed it. Left the car again overnight.. came back the ff day.. drove the car with another tech.. BUT still the problem doesn’t resolve.. As the vehicle owner you know that there is something wrong on your car. The service advisor Roger told us to bring your car home make friends with it.. asking us what kind of cars we drove before which for me is too embarrassing and be litling why talk to us that way our only concern is we are not satisfied and we know there is something wrong with the car... we went home frustrated very unpleasant experience on our first visit.. the service advisor would not give us the detail work order what was done to our car..THEN we finally decided to bring the car to LEXUS SACRAMENTO for second opinion . THE PROBLEM WAS SOLVE LESS THAN AN HOUR UPON PUTTING THE CAR IN THE PLOT FORM FOR BALANCING IT WAS OFF BALANCE so The machine in roseville lexus then NEED SOME CALIBRATION. I have the PRINT OUT OF THE BALANCING IN LEXUS SACRAMENTO which i CAN bring and show it to ROSEVILE lexus service.. what A SHAME TO THIS SERVICES . I would not recommend Roseville Lexus for your service... More

I need a nice car for my son . We went to see Gary Singh and Jay Uppal. They find us Ls 300 and we love that car. Great service from both. and Jay Uppal. They find us Ls 300 and we love that car. Great service from both. More

Gary is wonderful person, he have a lots knowledge of all the cars.Excellent customer service. I will recommend to all my friends and families your dealership. God Bless You All. the cars.Excellent customer service. I will recommend to all my friends and families your dealership. God Bless You All. More

From arriving at the dealership without the "salesman swarm" to driving away with our new NX 300, the experience was all top notch. Love our new car and Lexus of Roseville. Drop by. See Gary. You'll swarm" to driving away with our new NX 300, the experience was all top notch. Love our new car and Lexus of Roseville. Drop by. See Gary. You'll be glad you did. More

Outstanding customer experience I just bought my first Lexus from Gary Singh at Lexus of Roseville. Gary has all “the right stuff” to be the very best at what he does - great listen I just bought my first Lexus from Gary Singh at Lexus of Roseville. Gary has all “the right stuff” to be the very best at what he does - great listener, very knowledgeable, patience, persistence, perseverance, calm and all without pressure. The sales world needs more like him. I couldn’t be happier with my RX450h and rock star Gary Singh. More

Love my Lexus In December 2019, I visited this dealership for service on my Previous RX350. I expressed interest to my Service Manager Matt that I’d like to talk to In December 2019, I visited this dealership for service on my Previous RX350. I expressed interest to my Service Manager Matt that I’d like to talk to a salesman re a newer RX with Apple Play and possibly a Hybrid 450H.. i was referred to Triston and made an appointment to chat about the possibility of making it happen. As it turned out Triston was busy with another buyer at the time of appointment so in stepped Dominic to answer my questions. Dominic is a friendly, no pressure kind of man. Not only was he a knowledgeable salesman but we also just chatted about life, our families and ups and downs in life. I made a true friendship that December Day. And I ordered a car which would be delivered end of February 2020. Dominic kept me updated on the cars manufacturing progress weekly. He called Thursday, January 30th to say my car was ready! Actually it was the same car that I ordered that came for another buyer who backed out of the deal. I really had to scramble getting the buyer of my previous RX on board early and arrange the funds to pay for the new RX in 24 hours. it all came together and I was greeted by Dominic on the afternoon of January 31st to seal the deal. We visited for an hour while he gave me my key fobs with the leather cover and a lovely Lexus Key Chain,, Then Dennis, stepped in. He is the last in the line during a purchase to have me sign the papers, etc. Then i went back to Dominic and we sat in MY new RX and he showed me how to use many different and new features on this beautiful car. I had some electronic questions that he wasn’t sure of so Triston came out, who is a whiz about everything in the navigation, etc. Triston apologized that he wasn’t available on the day of our appointment in December but he sure made up for it with his knowledge of my RX. Dominic was there and learned a few things too! My overall experience with Lexus of Roseville has been wonderful, not for just this purchase but for 20 years. Lexus is a good, solid, safe, comfortable, reliable car with luxury and safety features galore. Thank you Dominic for making this journey to my new RX 450H so stressless. I consider you as not only a great “no pressure” sales representative for Lexus of Roseville, but also a friend for life, in and out of the dealership. More

Thank you Scott for your excellent services Purchasing a new vehicle in Lexus of Roseville was a real happy experience, Scott Silverman was the sale person who helping me, his service was excell Purchasing a new vehicle in Lexus of Roseville was a real happy experience, Scott Silverman was the sale person who helping me, his service was excellent and make the whole purchasing process so easy, comfortable and hassle free, thank you. Scott More

Just purchased my second car from Lexus of Roseville. Thank you Gary for being patient and providing a no-pressure atmosphere while I made my decision. I love my IS 350 convertible and will definitely be Thank you Gary for being patient and providing a no-pressure atmosphere while I made my decision. I love my IS 350 convertible and will definitely be back to purchase my next Lexus. More