
Lexus of Roseville
Roseville, CA
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A quality experience throughout Thanks to the professionals who helped us through the purchase. All questions were addressed, and the approach to selling was low-key. I did not feel Thanks to the professionals who helped us through the purchase. All questions were addressed, and the approach to selling was low-key. I did not feel rushed, pressured, or held hostage - it was a great experience More
Second RX purchase. We established a great relationship with Joe when be bought our first RX in 2014. We got a good deal then and loved the car. Service department was al We established a great relationship with Joe when be bought our first RX in 2014. We got a good deal then and loved the car. Service department was always excellent to deal with. For those reasons we came back to Joe when it was time to upgrade to a new 2020 RX 450h. Thanks Joe. More

Joe was extremely helpful and patient with us It was a pleasure to do business with him. The dealership was great and we are looking forward to a long and advantageous relationship . pleasure to do business with him. The dealership was great and we are looking forward to a long and advantageous relationship . More
Outstanding experience Your dealership was really nice to work with . All of your salespeople were knowledge and the process of buying our car went very smoothly. Look forw Your dealership was really nice to work with . All of your salespeople were knowledge and the process of buying our car went very smoothly. Look forward to working with the service staff as needed. . More
Always receiving good service whenever we need work on our vehicle and love driving the new models while we wait!! Will continue using this dealer!! our vehicle and love driving the new models while we wait!! Will continue using this dealer!! More
Health at risk We were told all COVID 19 safety practices were in place. Many sales/reception personnel did not were masks. No cleanup in refreshment area. Awful!!! We were told all COVID 19 safety practices were in place. Many sales/reception personnel did not were masks. No cleanup in refreshment area. Awful!!! More
Great customer care The staff at Lexus of Roseville are the best. Responsive, professional, thorough and efficient. Brent Colley sets up my appointments, follows up to The staff at Lexus of Roseville are the best. Responsive, professional, thorough and efficient. Brent Colley sets up my appointments, follows up to remind me of the date and time of my appointment and keeps me apprised of the status of the work being performed. Yargo Basta is THE person most responsible for our connection with Lexus of Roseville. He knows the cars we prefer and always works hard to get us our vehicle of choice. More
Service Excellence I did work with Roger Williams over the wee-end for servicing my both of my Lexus cars. He took a personal interest and did a an excellent, profession I did work with Roger Williams over the wee-end for servicing my both of my Lexus cars. He took a personal interest and did a an excellent, professional and courteous service. More
Everything expected and more This service was due to a Lexus recall event. They proactively contacted me. Scheduling with Claire went smoothly. A loaner was made available. Co This service was due to a Lexus recall event. They proactively contacted me. Scheduling with Claire went smoothly. A loaner was made available. Covid-19 safety precautions were evident, and the service was completed quicker than I expected, More