Lexus of Roseville

Yargo was very professional and knowledgeable. Nice facility, smooth deal and painless purchase. Yargo communicated well, kept us informed, car was ready, loan took a short time and we were on the Nice facility, smooth deal and painless purchase. Yargo communicated well, kept us informed, car was ready, loan took a short time and we were on the road. More

Customer Service at Best Joe Nazer guided us on this vehicle purchase. His dynamic and positive approach made us feel strongly welcome and made the process smooth. He explaine Joe Nazer guided us on this vehicle purchase. His dynamic and positive approach made us feel strongly welcome and made the process smooth. He explained the vehicle in detail with ease and clarity and provided answers to all of our inquiries. The finance manager, Dennis Tachera, consistently gave his extra degree of effort explaining the financial options on this purchase. These two displayed customer service at best and are an asset for the company. More

I was waiting in the lobby for more than 20 minutes for a sale person; but once I got Joe Nazer things went smooth and got done. Dennis in Finance were pretty good and things got done quickly. sale person; but once I got Joe Nazer things went smooth and got done. Dennis in Finance were pretty good and things got done quickly. More

Prompt service, good communication, and nicely cleaned car. 2nd Lexus purchased from dealership with service back to 2004. i have returned for all of my maintenance except tire rotation over the years with co 2nd Lexus purchased from dealership with service back to 2004. i have returned for all of my maintenance except tire rotation over the years with consistent courteous service. Very generous with loaner car policy as well. More

Our families first Lexus Salespeople were professional and courteous. Both my wife and I were a bit overwhelmed by the technology, what features were available as part of the purchase and which ones were and courteous. Both my wife and I were a bit overwhelmed by the technology, what features were available as part of the purchase and which ones were only for a trial period. Example: Siri’s Then is was time for our first service. We reported a problem with interior trim and intimidated over the repair, indicating it could not possibly be poor quality part or in any way Lexus’s responsibility to repair. I pleaded for factory review and the part was finally replaced. It’s my last Lexus and I wish I had never bought it! More

Charlie and Dennis were excellent to work with. There were no pressure sales tactics. We purchased our car for a fair price and made a fair trade-in. They both went above and beyond to make sure we wer were no pressure sales tactics. We purchased our car for a fair price and made a fair trade-in. They both went above and beyond to make sure we were totally satisfied with our purchase. And, yes, both my wife and I love the car! More

We were very happy with our interaction with your staff, especially Claire. The service department was professional and courteous. Thank you so much for your efforts. especially Claire. The service department was professional and courteous. Thank you so much for your efforts. More

Matt has always given exceptional service..he knows what he is doing..I have had Matt as my service advisor for several years now and always look forward to seeing him.. he is doing..I have had Matt as my service advisor for several years now and always look forward to seeing him.. More

Thank you to Clare and Lexus of Roseville for your amazing customer service. I recently bought new tires, and within a month got a screw in one. Not only did they replace my tire they gave me a rep amazing customer service. I recently bought new tires, and within a month got a screw in one. Not only did they replace my tire they gave me a replacement car for the weekend. Thank you!! More

Roger is the best in the service department and he is the reason I keep coming back! He always takes care of me and my vehicle. reason I keep coming back! He always takes care of me and my vehicle. More