Lexus of Roseville

Very professional and friendly This dealership is always welcoming and friendly. As I live near Reno I called the Reno dealer to see about service there it was the worst service ove This dealership is always welcoming and friendly. As I live near Reno I called the Reno dealer to see about service there it was the worst service over the phone I ever experienced. I called here Matt answered all my questions and scheduled my appointment and loaner car. The young lady who checked me in was wonderful and everyone in the service department as well. More

Prompt, courteous and thorough. The service was excellent. My car was in for part of the warranty maintenance. Time in the shop was great - the service representative came out abou The service was excellent. My car was in for part of the warranty maintenance. Time in the shop was great - the service representative came out about one hour into the service and explained that they had found a problem with the suspension and offered to get me a loaner vehicle because the repair may take up to 2 hours. I declined the vehicle and my car was completed within a little over an hour. More

Professional service People in the service area waiting to help you, waited a short time to speak with my service advisor. The problem that happened was resolved by my ser People in the service area waiting to help you, waited a short time to speak with my service advisor. The problem that happened was resolved by my service writer. More

Very helpful and gave me $50 discount on my oil change! Car was washed and it was perfect. The girl who helped me was awesome! Car was washed and it was perfect. The girl who helped me was awesome! More

Thank you Brent for your tailored and kind service. You still remembered me even after two days of speaking on the phone. I appreciate your kind demeanor. still remembered me even after two days of speaking on the phone. I appreciate your kind demeanor. More

Great location. Very friendly, professional staff. Get both cars serviced here for the last 7 year, never had any problems. Communication is very good. Highly recommend the place. both cars serviced here for the last 7 year, never had any problems. Communication is very good. Highly recommend the place. More

For the past 2 years, Ashley has consistently been helping me, going way and above to give excellent service, and always making sure the littlest detail has been taken cared of. Also, hats off to th helping me, going way and above to give excellent service, and always making sure the littlest detail has been taken cared of. Also, hats off to the friendliest crew who never fails to deliver fast and efficient service. More

I'm missing a Key Fob and a Car user manual booklet I bought a new car and received only 1 Key fob and no car user manual booklet. This should never happen. I'm expecting more from a Lexus Dealer. I'm s I bought a new car and received only 1 Key fob and no car user manual booklet. This should never happen. I'm expecting more from a Lexus Dealer. I'm still waiting for those items to arrive. More

Exceptional service Very happy with the service i get. Went in for oil change, was out in just over an hour. Roger was on top of it Very happy with the service i get. Went in for oil change, was out in just over an hour. Roger was on top of it More

Excellent Service As it is important to maintain a car so that there are no problems it is easy to rely on Lexus to keep my car running in excellent order. Also I am of As it is important to maintain a car so that there are no problems it is easy to rely on Lexus to keep my car running in excellent order. Also I am offered a loaner or I bring my computer and have a comfy place to work. I appreciate that my car is washed and cleaned inside and outside, even the trunk. More