Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Roseville
Roseville, CA
1,830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,830 reviews
July 29, 2020
I showed up without an appointment with a dead battery and Brent Colley in the service department took Very good care of me and replaced it while I waited. Excellent service! and Brent Colley in the service department took Very good care of me and replaced it while I waited. Excellent service! More
by JOHNCANTRELL513
Verified CustomerEmployees Worked With
Brent Colley
July 28, 2020
We are repeat customers and were happy to see we were treated with helpful staff as we were the last time we purchased. Great group of people. treated with helpful staff as we were the last time we purchased. Great group of people. More
by MISSNINA530
Employees Worked With
Lynn Slater, Joe Nazer, Boris Velikov
July 28, 2020
Leasing My New RX My leasing experience was comfortable and rewarding. My salesman had pre-selected a car based on our phone conversation and it was perfect! It saved My leasing experience was comfortable and rewarding. My salesman had pre-selected a car based on our phone conversation and it was perfect! It saved time and exceeded my expectations. More
by Paqdj
Employees Worked With
Dennis Tachera, Scott Silverman
July 28, 2020
Top notch experience. This was the first time buying a LEXUS and will now be my first choice. Between the car quality, sales staff and financing department I was so surprised my the smooth and seamless pr LEXUS and will now be my first choice. Between the car quality, sales staff and financing department I was so surprised my the smooth and seamless process. Was not over sold on anything and was pleasantly surprised. Nice work Lexus! Fan for life! More
by Katie L
Employees Worked With
Som Praseuth
July 28, 2020
First class customer service! Scheduled my appointment online on the Lexus of Roseville website. Simple, easy to navigate, easy to schedule service. Service advisor Claire was very professional in her dem online on the Lexus of Roseville website. Simple, easy to navigate, easy to schedule service. Service advisor Claire was very professional in her demeanor, and listened to what I wanted done. The waiting lounge was clean, well-maintained and social distancing protocol was evident. My whole experience with this service appointment was outstanding. Claire reviewer the inspection worksheet with me and explained my invoice to me. Outstanding from start to finish! More
by normreyes
Employees Worked With
Claire Smith, Service Advisor is excellent!
July 28, 2020
Sloppy tech work on front end alignment I took two trips to the dealer to get my RX350's front wheels (and steering wheel) properly aligned. The SUV is now correctly aligned. I took two trips to the dealer to get my RX350's front wheels (and steering wheel) properly aligned. The SUV is now correctly aligned. More
by dp_dudley
Employees Worked With
David Rugg, Matt Anhaiser
July 27, 2020
Service staff was very good. Dealership clean and well maintained. Service is good. Only complaint is that operation and maintenance of this vehicle(GX460) is considerably more ex Dealership clean and well maintained. Service is good. Only complaint is that operation and maintenance of this vehicle(GX460) is considerably more expensive than operation and maintenance of equivalent Ford and Chevrolet vehicles. More
by sirburke
Employees Worked With
Natasha L Well
July 27, 2020
Great service. Called day before and service dept got me in next day. I came in at 7:30am (scheduled drop off 10am) and within 45 min had a loaner and out the door. Roger kept me apprised throughout for in next day. I came in at 7:30am (scheduled drop off 10am) and within 45 min had a loaner and out the door. Roger kept me apprised throughout for my 55k/60k hybrid maintenance. My only wish was that they could have rotated my tires but I suppose they will do that at my next service/oil change. More
by lexto_916
Employees Worked With
Roger
July 26, 2020
Great experience buying our new car at Roseville Toyota. Joe Nazer was knowledgeable and great to work with! We highly recommend Roseville Lexus and Joe Nazer. Joe Nazer was knowledgeable and great to work with! We highly recommend Roseville Lexus and Joe Nazer. More
by BR
Employees Worked With
Joe Nazer
July 25, 2020
excellent service Lexus of Roseville always the best for whatever you need for your car. Great people who do excellent work. We have always been happy whether buying Lexus of Roseville always the best for whatever you need for your car. Great people who do excellent work. We have always been happy whether buying a new car or using their service department. More
by CMODIN
Employees Worked With
Scott Silverman
