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Lexus of Roseville

Roseville, CA

4.8
1,830 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,830 reviews

August 28, 2020

Very happy with Lexus of Roseville and have been a happy client since 1999. I love service consultant Nelson Rodrigues and so happy he is back with Lexus of Roseville. More

by HAPPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Silverman
Aug 28, 2020 -

Lexus of Roseville responded

A big thanks for the 5 stars from all of us here at Lexus of Roseville! We're proud to have worked with you all these years and we appreciate your kind words about Nelson. As always, we look forward to seeing you back next time!

August 28, 2020

Our overall experience with the dealership was very good. Boris was honest, and very helpful in showing the 350 RX features and the process of buying a vehicle. Boris made the process understandable and sinc More

by ROQUEFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Boris Velikov, Mark Elamad
Aug 28, 2020 -

Lexus of Roseville responded

Your review made us smile! We love to hear that Boris helped make your buying-process a success and delivered honest service. Congratulations on your Lexus RX 350! All of us at Lexus of Roseville are grateful for your business and wish you happy travels.

August 28, 2020

Brought our NX300H Hybrid in for 20,000 mile service. The entire staff was fantastic! Very pleasant experience. Clare Smith, Megan Cribbs exceeded all expectations. Well done! More

by WIRE4DSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser
Aug 28, 2020 -

Lexus of Roseville responded

We couldn't have asked for better feedback! It's incredible to hear that Clare, Megan, and the rest of our team made your 20,000-mile checkup so exceptional. Thank you for trusting Lexus of Roseville with your Lexus NX 300h and your business!

August 28, 2020

We had an absolutely amazing experience with Joe Nazer. He is the most professional sales consultant and was so helpful through the entire process of leasing our brand new car. Jay, Joe, and Lynn were ve More

by Jessica Tomasegovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Joe Nazer, Jay Uppal
Aug 28, 2020 -

Lexus of Roseville responded

Jessica - It's wonderful to hear that Joe earned your business with his professional service. Thank you for mentioning him, Jay, and Lynn! We are delighted that your leasing process went smoothly and that you drove home from Lexus of Roseville a happy customer. We look forward to working together in the future!

August 27, 2020

Making and completing the recall visit was easy. Brent handled it very well - both friendly and very professionally. Roseville Lexus has always been an excellent service provider. One issue: When it More

by SHIPFIX
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Aug 28, 2020 -

Lexus of Roseville responded

Thank you for the review and feedback. We are happy to hear that Brent took good care of you here at Lexus of Roseville, and we will be sure to let him know that you appreciate his help. We will also be sure to share your comments with our team and work to improve our process going forward. We look forward to your next visit!

August 27, 2020

Clare Smith was outstanding, best experience ever at a dealership if you want great service ask for Clare she'll make sure you are taken care of More

by WEILNG290
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg
Aug 27, 2020 -

Lexus of Roseville responded

Thank you for the 5-star review! We couldn't be happier to hear that Clare took good care of you here at Lexus of Roseville, and we will certainly let her know that you appreciate her help. We look forward to your next visit!

August 27, 2020

Our overall experience at dealership was excellent. While we came to just get a feel for different models we left with a rx350. Borus was our salesman. He made sure we seen or test drove any car we liked. He More

by TIM.BOTTJEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Boris Velikov
Aug 27, 2020 -

Lexus of Roseville responded

Thank you for the review! We are so glad you had a good experience working with Borus and Dennis here at Lexus of Roseville, and we will certainly let them know that you appreciate their help. Enjoy your Lexus RX 350!

August 27, 2020

Customer service exceeded expectations. I had a great buying experience. Yargo went above and beyond. I would definitely recommend Lexus Roseville to friends and family More

by JRISCHMAN
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Dennis Tachera
Aug 28, 2020 -

Lexus of Roseville responded

Thank you for the 5-star review! We couldn't be more pleased to hear that you enjoyed working with Yargo here at Lexus of Roseville, and it means a lot to know that you will recommend us to others. We hope to see you again sometime!

August 26, 2020

Not recommended at all but because i have no choice, their advisors are incompetent have to come back twice for a service that should have been done once More

by Joelcu8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Rugg
Sep 11, 2020 -

Lexus of Roseville responded

I'm disappointed to see this review. We always strive for efficient and knowledgeable service here, and I would like to get some more details regarding your recent visits. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Jay U. - General Sales Manager - 916-472-7422

August 26, 2020

From the first greeting to the final cashier everything was done to my satisfaction. Claire was extremely helpful and acknowledged my concerns. From the loaner car to he cashier to the timely return of m More

by MARTYANDTERRID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claire in servce
Aug 27, 2020 -

Lexus of Roseville responded

We couldn't ask for better feedback and we appreciate you taking a moment to review Lexus of Roseville. It is our goal to ensure customers are confident during every step and I am glad to see that Claire made the right impression. Our team looks forward to working with you next time!

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