Lexus of Roseville
Roseville, CA
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I always ask for Brent Colley because he provides great customer service. He keeps me up dated on what I need and gets everything done in a timely fashion. customer service. He keeps me up dated on what I need and gets everything done in a timely fashion. More
We had a very long wait for the cars we ordered due to Covid impacts. Once they came in we got the deal we wanted and got it done in a few hours. Great job Lexus of Roseville. Covid impacts. Once they came in we got the deal we wanted and got it done in a few hours. Great job Lexus of Roseville. More
The Service Center had Lojack installed in my vehicle. They also tinted the rear windows. When I returned to pick up my vehicle, the back door panels were streaked & it was dirty. They hadn't washed it. They also tinted the rear windows. When I returned to pick up my vehicle, the back door panels were streaked & it was dirty. They hadn't washed it. When I pointed this out to the service rep he alerted the Service Mgr who agreed & had it washed. More
Very kind salesman who understood our wants and needs. Helped us in many ways and offered snacks to my kids. He communicated greatly with us and was very respectful. Helped us in many ways and offered snacks to my kids. He communicated greatly with us and was very respectful. More
When I made telephone appointment was told 1 1/2 to 2 hours, although service rep did not confirm that when I checked in. Said they would call. Returned to pick up after 3hr 15Min. Waited 15 minutes to hours, although service rep did not confirm that when I checked in. Said they would call. Returned to pick up after 3hr 15Min. Waited 15 minutes to be told car was finished and just waiting for paperwork. Paperwork came 30min later and I paid. Said car would be right out. 15min later and no car. Said it would be right out. Another 18min later car arrived. Really? 4hr 20min for 15K service with appointment? More
Great experience working with Joe. Thanks so much for all your time and knowledge in buying a Lexus of my dreams. I know he’ll continue to help me out in the future. your time and knowledge in buying a Lexus of my dreams. I know he’ll continue to help me out in the future. More
Mark was wonderful much better than your typical car salesman. He was polite, never pushy, but very informative. We highly recommend him. We love our new Lexus RX 350 salesman. He was polite, never pushy, but very informative. We highly recommend him. We love our new Lexus RX 350 More
Scott was great to work with...always professional and always timely. Lexus of Roseville was always on top of it for us as well. Thank you so much for all of your help! always timely. Lexus of Roseville was always on top of it for us as well. Thank you so much for all of your help! More
The service at the dealership is always great! Thanks for keeping our car running great. Tasha was a great communicator and made our visit very smooth. keeping our car running great. Tasha was a great communicator and made our visit very smooth. More
We are on cars 4 and 5 with Lexus of Roseville because of the fantastic way we are treated at point of sale and the excellent service team. We are lucky enough to have Matt as our service advisor. Lexus of R the fantastic way we are treated at point of sale and the excellent service team. We are lucky enough to have Matt as our service advisor. Lexus of Roseville will remain our Lexus dealer. These people know their product! My husband is convinced he's the only customer lol! More