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Lexus of Roseville

Roseville, CA

4.8
1,831 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,831 reviews

September 22, 2020

Every time my vehicle requires service, Brent is a pleasure to work with. This time I opted to wait in the lounge, and was glad to see social distancing measures in place however I did not see any san More

by JAMIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 23, 2020 -

Lexus of Roseville responded

Jamie, while I am glad to hear that Brent always provides you with great service, I am concerned by your additional comments. Customer safety is a top priority for us and I apologize for leaving the wrong impression during your last visit. I will address this feedback with my team so we can offer a more comfortable experience in the future. Thank you for your business, Jay U. - General Sales Manager - 916-472-7422

September 21, 2020

Thanks for the quick efficient service. My Service Rep Nelson Rodrigue is outstanding, listens, makes recommendations and always smiles. It is a pleasure to work with him. More

by TAYLORONMULBERRY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Rodrigue
Sep 21, 2020 -

Lexus of Roseville responded

Tylor - we appreciate you taking the time to share your feedback for Lexus of Roseville! We strive to provide guests with a seamless and enjoyable experience and I am glad to see that Nelson is doing his job right. Our team looks forward to your next visit!

September 19, 2020

Matt as been a trust worthy service advisor. I have used this dealership since 2015, and Matt always goes out of his way to take care of my needs. He has integrity and looks at the needs of the customer. More

by Rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Sep 21, 2020 -

Lexus of Roseville responded

Thank you for the review, Rita! Matt is an excellent member of our team at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

September 18, 2020

This dealership is wonderful and everyone was very friendly and courteous to our needs since we came from out of town. We would highly recommend to everyone. More

by LARRYHUESTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yargo
Sep 18, 2020 -

Lexus of Roseville responded

We appreciate you making the trip to work with us, Larry! Your business means a lot and we hope to see you again down the road! - The Lexus of Roseville team

September 18, 2020

Thanks for the quick write up, fast service and, of course, the washing all the nasty ash off. Best of all, a free tire repair when I noticed a screw in the tire after pulling up to the service bay! More

by JEFFKEITH2
Recommend Dealer
Yes
Employees Worked With
No Comment
Sep 18, 2020 -

Lexus of Roseville responded

Thank you, Jeff, for leaving Lexus of Roseville a review! I am glad to hear that our service department provided you with a seamless visit. We look forward to taking care of you next time!

September 18, 2020

Som and Joe was big help, they bought worked great to make it happen) show as different version of cars to choose from.. awesome people. Love my new NX Sport More

by ADAGEXPRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer, Som Praseuth
Sep 18, 2020 -

Lexus of Roseville responded

Thank you so much for choosing Lexus of Roseville! It makes us so happy to hear that you love your new Lexus NX Sport, and that you enjoyed working with our team. Have a great weekend!

September 18, 2020

Matt always makes sure my car is taken care of in a professional manner. He always has a smile and addresses all questions in a timely manner More

by MAXINE.FEIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Sep 18, 2020 -

Lexus of Roseville responded

Thank you for the positive review, Maxine! We appreciate your business and are happy to hear that Matt delivered such excellent service. Safe travels and we hope to see you back at Lexus of Roseville!

September 18, 2020

Love Brent - very friendly, courteous and has customer's best interests in mind. A pleasure to work with. Our family has owned 8 Lexus models and will undoubtedly own more!! More

by PARTRITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 20, 2020 -

Lexus of Roseville responded

Thank you for your loyalty to Lexus of Roseville. We are pleased to hear that Brent consistently impresses you with excellent service! Our team looks forward to taking care of you next time.

September 18, 2020

Amazing service !!! Joe was absolutely wonderful to work with !! So in love with my car thank you Lexus of Roseville !! You guys are the BEST !!! More

by yanatsering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Joe Nazer
Sep 18, 2020 -

Lexus of Roseville responded

Your review just made our day here at Lexus of Roseville! We're thrilled to see that you enjoyed working with Joe and we wish you many safe and happy miles in your new vehicle. Thank you for the 5 stars!

September 17, 2020

We were 100 miles from home and did not arrive until 1:00, but the dealership completed the trade-in and all other arrangements before the end of the business day, in an efficient and professional manne More

by Intlman
Recommend Dealer
Yes
Employees Worked With
Ryan Trasport
Sep 17, 2020 -

Lexus of Roseville responded

We appreciate you making the trip to Lexus of Roseville! Thank you for your business and for taking the time to review us. We are wishing you many safe and happy miles down the road!

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