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Lexus of Roseville

Roseville, CA

4.8
1,831 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,831 reviews

September 24, 2020

Services has always been great! I enjoy working with Ashley P. as my service consultant. Ashley was quick with getting back to me with the finding and the cost. I’m be back for future service! More

by TMOTT19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Pullin
Sep 25, 2020 -

Lexus of Roseville responded

It really means a lot that you can depend on Ashley and our Service Department for great service, every time. Thanks so much for reviewing Lexus of Roseville! We look forward to your next visit.

September 24, 2020

Brent was great making sure that everything was taken care of and even. had my car back to me earlier than what was quoted. You guys at Lexus of Roseville are always great to work with. Thank you More

by Amay5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 24, 2020 -

Lexus of Roseville responded

Art, thank you for the review! We are so glad you enjoyed working with Brent here at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

September 24, 2020

Brent Colley has been my Service Advisor for many years and I've had nothing but EXCELLENT service every time! Everyone in the service department is polite, well advised and attentive. Thank You Lexus o More

by KSTRANDBURG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 24, 2020 -

Lexus of Roseville responded

Thank you for taking the time to shout out Brent and the team! We appreciate your support and your loyalty to Lexus of Roseville. Safe travels and we hope to see you again down the road!

September 23, 2020

Very attentive service -- nice waiting room -- service was quickly finished - we are happy. That is about all I can say about the experience for you. More

by RAYMONDBROSTERHOUS
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 23, 2020 -

Lexus of Roseville responded

Thank you for posting about your recent service visit. We're thrilled to hear that our Lexus of Roseville team took care of you and made your experience a 5-star one!

September 23, 2020

This is the second Lexus we have bought from Tristan. Came back because of a good experience we had three years ago. Was quick to answer all her questions and went out of his way to make our experience I More

by kags3010
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Sep 23, 2020 -

Lexus of Roseville responded

Thank you for shopping with Tristan at Lexus of Roseville! We're thrilled to hear that he continuous to provide you with 5-star experiences and we look forward to working with you next time!

September 23, 2020

Purchased my 2005 LS 430 from your dealership and each service visit has been a very positive experience. Service Advisor Roger Williams rates 5 stars. More

by PANSY2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Williams, Service Advisor rates 5 stars...he's "the best".
Sep 23, 2020 -

Lexus of Roseville responded

Thank you for sharing your feedback. We're glad to hear that Roger continues to impress you each time you bring your Lexus LS 430 in for service. All of us at Lexus of Roseville are proud to have you as a loyal customer!

September 23, 2020

Another great visit. Very responsive, very well done. We own a BMW as well. Lexus crushes their service department. Please keep up the great work.! More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry...do not recall her name but she was FANTASTIC once again
Sep 23, 2020 -

Lexus of Roseville responded

Hi Dan - Thank you for your support! It is excellent to hear that you are so confident in the Lexus of Roseville team to get the job done. We appreciate your business and hope to see you back next time!

September 23, 2020

Charlie Hunt was the perfect Rep for Lexus. Our buying process took quite a while in order to get the car we wanted. Charlie stayed the course and the right car was delivered. Apparently the car was qui More

by LWB4LJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt
Sep 24, 2020 -

Lexus of Roseville responded

Thank you for reviewing Lexus of Roseville and for giving a shout out to Charlie! We are thrilled to hear that he went above and beyond to help you purchase a vehicle that suits your needs. Congratulations and safe travels!

September 22, 2020

My service experience with Lexus of Roseville began in 2006. Over the past fourteen years I have not been disappointed. For much of that time Service Advisor, Matt Anhaiser, has been available to coordina More

by Loyal Foothill Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Matt Anhaiser
Sep 23, 2020 -

Lexus of Roseville responded

Thank you for your loyalty to us. At Lexus of Roseville, we strive to take excellent care of guests and it is fantastic to hear that Matt continues to hit the mark. We look forward to working with you during your next visit!

September 22, 2020

Great experience every step of way. (From first point of contact on phone, arrival and outside hand off to all other steps along way - all good) More

by KIKIHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Scott Williams, Brent Colley, Matt Anhaiser
Sep 22, 2020 -

Lexus of Roseville responded

It's wonderful to hear that from start to finish you had a five-star experience with us at Lexus of Roseville! Thank you for trusting us with your vehicle. We hope you enjoy your day.

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