Lexus of Roseville
Roseville, CA
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This was my first time ever buying a car. It was an easy, stress free experience. I never felt pressured to buy. All my questions were answered. I felt well taken care of. stress free experience. I never felt pressured to buy. All my questions were answered. I felt well taken care of. More
Customer service at Lexus of Roseville is always top notch. Our service advisor, Brent Colley, always goes above and beyond! It’s one of the many reasons we are on our 3rd Lexus. notch. Our service advisor, Brent Colley, always goes above and beyond! It’s one of the many reasons we are on our 3rd Lexus. More
Best service department in Sacramento/Roseville area. Checked in and walked to coffee maker once the cup was filled my name was called by my service advisor. This was at 10:20 A.M. The place was packed Checked in and walked to coffee maker once the cup was filled my name was called by my service advisor. This was at 10:20 A.M. The place was packed and I was not sure my car would be ready in the afternoon. At 2:30 P.M. I received a call saying my car was done come on over and pick it up. 25K check up complete with no issues. More
Our sales consultant was fantastic. Tristan Regnani listened to what we were looking for and brought us a couple of options. He stayed with us during the process and didn't leave to try to sell anothe listened to what we were looking for and brought us a couple of options. He stayed with us during the process and didn't leave to try to sell another vehicle. Also, Lynn Slater in finance really helped us cement a great deal too. Thanks to both of them, I would buy another Lexus from them. More
Great experience with very nice people. I am happy with my purchase. Since I bought the car on a Sunday there wasn’t full staff to take care of some scuffs on the car, but I was assured that it will be tak my purchase. Since I bought the car on a Sunday there wasn’t full staff to take care of some scuffs on the car, but I was assured that it will be taken care of when I bring the car back in. Scott also drove to my house because I forgot my checkbook and he explained everything about the vehicle thoroughly and was very nice. He also emailed me the next day to follow up on some questions I had. It was the most pleasant car buying experience I’ve had to date. More
My experience at the Lexus of Roseville was great. I had my car serviced in less than 2 hours and was provided a loaner car, which I used to take care of some personal business while my car was being servic my car serviced in less than 2 hours and was provided a loaner car, which I used to take care of some personal business while my car was being serviced, which was awesome. More
The Service adviser, Roger William, did not deliver the service as he promised. The service manager, David Rugg, did not return my phone calls. I left him two voice messages. service as he promised. The service manager, David Rugg, did not return my phone calls. I left him two voice messages. More
Amazing! Amazing! I made great memories for our 1st car. Everyone was very friendly and welcoming. Joe was really helping us to understand all the features of the car we selected and we came home with a hap Everyone was very friendly and welcoming. Joe was really helping us to understand all the features of the car we selected and we came home with a happy heart! More
Matt was and always great to work with! No drama just gets things done! This trip was a simple nail in a tire issue but Matt took care of it in short order🙏🏻👍🏼 gets things done! This trip was a simple nail in a tire issue but Matt took care of it in short order🙏🏻👍🏼 More
The dealership presented in a professional organized fashion. The Sales personnel were motivated, and attentive, in particular was Mr. Boris Velikov. He was upbeat, considerate and was informative with fashion. The Sales personnel were motivated, and attentive, in particular was Mr. Boris Velikov. He was upbeat, considerate and was informative with regard to the model of automobile we were shopping for. Mr. Velikov conducted himself in a professional manner, was friendly and is a definite asset to your organization. We will recommend your dealership to our friends and refer them to Mr Boris Velikov. More