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Lexus of Roseville

Roseville, CA

4.8
1,824 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,824 reviews

October 03, 2020

service is perfect however the service location is a little too far from I am living. Hopefully my next service appoinment is not inRushing hours! More

by CANHBUI34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser
Oct 05, 2020 -

Lexus of Roseville responded

Thank you so much for making the trip out to see us at Lexus of Roseville! We really appreciate your business as well as this kind review. Enjoy your week!

October 02, 2020

Everyone was very cordial and helpful. Scott Silverman was a great salesperson. He listened to my request and found the perfect car for my needs and wants. Thank you for such great service. More

by JHHOYT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Dennis Tachera, Scott Silverman
Oct 02, 2020 -

Lexus of Roseville responded

Thank you for reviewing Lexus of Roseville and for giving a shout out to Scott! We are glad to hear that he helped you purchase a suitable vehicle. Congratulations and safe travels!

October 02, 2020

It would have been a 5 star rating except the wait to finalize the contract took hours. Once, we were in the contracts office. It went quick and smoothly. Lyle Slater was friendly and efficient in getti More

by LOUDELORIO
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Sean Buth
Oct 05, 2020 -

Lexus of Roseville responded

Thank you for taking the time to leave us this feedback. We do strive for efficient service here, and I will be sure to share this with my team and work to improve our process going forward. We will certainly let Lyle know that you appreciate his help, and if there is anything more I can do for you, please don't hesitate to give me a call. Thank you, Jay U. - General Sales Manager - 916-472-7422

October 01, 2020

Scott was honest. Did not jerk me around and was willing to make a deal. Which led to a quick buying experience with no pressure More

by HESTRADA80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman
Oct 01, 2020 -

Lexus of Roseville responded

Thank you for taking the time to share! We appreciate your feedback and are happy to hear that Scott was able to get you into your new vehicle. Congratulations and we hope to see you again at Lexus of Roseville!

October 01, 2020

Lexus of Roseville is always a winner. You are successful because your service department is second to none. Clean, efficient, professional, friendly, always a pleasure to have my cars serviced th More

by RamGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger W.
Oct 01, 2020 -

Lexus of Roseville responded

Thank you for the 5-star review! We are so glad our team provided the efficient and professional service we pride ourselves on at Lexus of Roseville, and it is always a pleasure to service your vehicles here. We look forward to your next visit!

October 01, 2020

Nelson was very professional. Easy to make an appointment, fast turn around time. Loaner car was available also. Great that they wash the car for you also.. More

by nunzio747
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
Oct 01, 2020 -

Lexus of Roseville responded

We appreciate the kind feedback! It is wonderful to hear that Nelson delivered such an efficient service experience. Thank you for your business and we hope to see you back at Lexus of Roseville next time!

October 01, 2020

Matt and the service department did an outstanding job! Their attention to detail is second to none. The Lexus Team of Roseville is wonderful to work with. Thank you! More

by rdomingo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Oct 01, 2020 -

Lexus of Roseville responded

Thank you for the positive feedback about your recent visit to Lexus of Roseville! It was our pleasure to take great care of you and your vehicle!

September 30, 2020

This was my first time ever buying a car. It was an easy, stress free experience. I never felt pressured to buy. All my questions were answered. I felt well taken care of. More

by ELIZYUHAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt
Oct 01, 2020 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are so pleased to hear that we provided the stress-free service we pride ourselves on at Lexus of Roseville, and we are honored that you came to us for your first car purchase. Enjoy your new vehicle!

September 30, 2020

Customer service at Lexus of Roseville is always top notch. Our service advisor, Brent Colley, always goes above and beyond! It’s one of the many reasons we are on our 3rd Lexus. More

by Carolinedt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 30, 2020 -

Lexus of Roseville responded

Thank you for sharing your feedback, Caroline. We're glad to hear that Brent continues to provide you with great service during your visits to Lexus of Roseville!

September 30, 2020

Best service department in Sacramento/Roseville area. Checked in and walked to coffee maker once the cup was filled my name was called by my service advisor. This was at 10:20 A.M. The place was packed More

by BRUCEDAMUNDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser
Oct 01, 2020 -

Lexus of Roseville responded

Thank you for the 5-star review! It means a lot to hear you say that we have the best service department in the Sacramento area, and we will certainly pass along your kind words to our team at Lexus of Roseville. It was our pleasure to assist you, and we look forward to your next visit!

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