Lexus of Roseville
Roseville, CA
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Your team treated us with care and appreciation for the COVID 19 constraints. Glad to have a great GX 460. We will be back for the next scheduled service. COVID 19 constraints. Glad to have a great GX 460. We will be back for the next scheduled service. More
All the employees were friendly, courtesy, and seemed to genuinely want to give the best customer service possible. Our salesman was very friendly and knowledgeable. genuinely want to give the best customer service possible. Our salesman was very friendly and knowledgeable. More
Great experience with Scott. Very professional and did not make me feel pressured or uncomfortable like many other dealerships I visited. Would absolutely send anyone I know in his direction. not make me feel pressured or uncomfortable like many other dealerships I visited. Would absolutely send anyone I know in his direction. More
The service tech, Ashely, was excellent in clearly telling the issues facing my wife’s Lexus. During the day she kept me informed on the progress of the repairs. When the repairs were completed, she a telling the issues facing my wife’s Lexus. During the day she kept me informed on the progress of the repairs. When the repairs were completed, she also notified. When I return to the dealership, she met me in the waiting area as nd reviewed with all work the service people did to our Lexus.i strongly recommend Lexus of Roseville and Ashely for the auto service! Pastor George Black More
Joe was exceptional!!! What a great salesman. I am a repeat customer to Lexus but was not expecting the treatment and attention to detail from Joe! One word for that dealership who has Joe on their tea repeat customer to Lexus but was not expecting the treatment and attention to detail from Joe! One word for that dealership who has Joe on their team “WOW” More
I was not pleased to have Bank of America automatically inserted in the contract instead of my chosen bank. I had a preapproval from SAFE. inserted in the contract instead of my chosen bank. I had a preapproval from SAFE. More
Matt at Lexus IS always friendly and efficient. I’m in and out with a loaner car in a half hour. Matt keeps me updated throughout the process of service. Always great service. and out with a loaner car in a half hour. Matt keeps me updated throughout the process of service. Always great service. More
Your sales representative Mark was attentive and prompt and straightforward to deal with. It was probably one of the best end to end new car purchase is regarding the sales process, thatI have dealt with. and straightforward to deal with. It was probably one of the best end to end new car purchase is regarding the sales process, thatI have dealt with. I want to also praise Matt in your service department whom has been the reason I continue to purchase a Lexus. More
The team at Roseville Lexus was amazing to work with. Som is a great representation of the wonderful customer service that you would expect from the Lexus Brand. Som is a great representation of the wonderful customer service that you would expect from the Lexus Brand. More