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Lexus of Roseville

Roseville, CA

4.8
1,831 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,831 reviews

October 09, 2020

Your team treated us with care and appreciation for the COVID 19 constraints. Glad to have a great GX 460. We will be back for the next scheduled service. More

by JPBRENO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Oct 09, 2020 -

Lexus of Roseville responded

Thank you for taking the time to review us! Customer safety is our top priority, and it is great to hear that you felt comfortable during your time at our dealership. Congratulations on your new Lexus GX 460 and we hope to see you again down the road! - The Lexus of Roseville team

October 08, 2020

All the employees were friendly, courtesy, and seemed to genuinely want to give the best customer service possible. Our salesman was very friendly and knowledgeable. More

by GABRIELTODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Mark Elamad
Oct 08, 2020 -

Lexus of Roseville responded

Gabriel, thank you for taking the time to leave us a review! Providing friendly and courteous service is always the goal here at Lexus of Roseville, and it means a lot to know that we lived up to our values. We hope to see you again sometime!

October 08, 2020

Great experience with Scott. Very professional and did not make me feel pressured or uncomfortable like many other dealerships I visited. Would absolutely send anyone I know in his direction. More

by pjwmp
Recommend Dealer
Yes
Employees Worked With
Scott Silverman
Oct 08, 2020 -

Lexus of Roseville responded

Thank you for posting about your wonderful experience with our team member, Scott. All of us at Lexus of Roseville are grateful for your business and we look forward to working with you next time!

October 08, 2020

The service tech, Ashely, was excellent in clearly telling the issues facing my wife’s Lexus. During the day she kept me informed on the progress of the repairs. When the repairs were completed, she a More

by PASTORGEORGEBLACK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ashely
Oct 09, 2020 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are so glad Ashley provided the excellent service we pride ourselves on at Lexus of Roseville, and we will certainly let her know that you appreciate her help. We look forward to your next visit!

October 08, 2020

Joe was exceptional!!! What a great salesman. I am a repeat customer to Lexus but was not expecting the treatment and attention to detail from Joe! One word for that dealership who has Joe on their tea More

by nikianast1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Oct 08, 2020 -

Lexus of Roseville responded

Thank you for the 5-star review! We are so glad Joe provided the exceptional service we pride ourselves on at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

October 07, 2020

I was not pleased to have Bank of America automatically inserted in the contract instead of my chosen bank. I had a preapproval from SAFE. More

by JUDITHCHERRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Boris Velikov
Oct 07, 2020 -

Lexus of Roseville responded

Judith - I sincerely apologize for the mix-up here and I appreciate you bringing this to my attention. If you have any other concerns that I can assist with, I would be glad to take your call. Thank you for your business and enjoy your new vehicle! Jay U. - General Sales Manager - 916-472-7422

October 07, 2020

Matt at Lexus IS always friendly and efficient. I’m in and out with a loaner car in a half hour. Matt keeps me updated throughout the process of service. Always great service. More

by KATHLEENGARRY55
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Oct 07, 2020 -

Lexus of Roseville responded

Hi Kathleen - Thank you for taking the time to review us! We appreciate your support and are happy to hear that Matt delivered such an efficient service experience. Safe travels and we hope to earn your business again at Lexus of Roseville!

October 07, 2020

Your sales representative Mark was attentive and prompt and straightforward to deal with. It was probably one of the best end to end new car purchase is regarding the sales process, thatI have dealt with. More

by SBENDER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser, Mark Elamad
Oct 07, 2020 -

Lexus of Roseville responded

Thank you for the glowing review! We appreciate your business and are happy to hear that Mark and Matt have delivered such fantastic service. Congratulations on your new vehicle and we hope to see you again at Lexus of Roseville!

October 07, 2020

From the first call to my visit to the dealership I felt Scott had my best interest in mind. He was gracious + smart! Recommend Scott! More

by threefabcubs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Silverman
Oct 08, 2020 -

Lexus of Roseville responded

Thank you so much for stopping by to recommend Scott! We love to hear that from start to finish he helped you make the right purchase for you. Safe travels from the Lexus of Roseville team!

October 07, 2020

The team at Roseville Lexus was amazing to work with. Som is a great representation of the wonderful customer service that you would expect from the Lexus Brand. More

by HEIDIROCHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Som Praseuth
Oct 08, 2020 -

Lexus of Roseville responded

Thank you, Heidi, for reviewing Lexus of Roseville! We strive to provide top-notch service and it's fantastic to hear that Som made the right impression. Hope to see you next time!

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