Lexus of Roseville

All the employees were friendly, courtesy, and seemed to genuinely want to give the best customer service possible. Our salesman was very friendly and knowledgeable. genuinely want to give the best customer service possible. Our salesman was very friendly and knowledgeable. More

I was not pleased to have Bank of America automatically inserted in the contract instead of my chosen bank. I had a preapproval from SAFE. inserted in the contract instead of my chosen bank. I had a preapproval from SAFE. More

Matt at Lexus IS always friendly and efficient. I’m in and out with a loaner car in a half hour. Matt keeps me updated throughout the process of service. Always great service. and out with a loaner car in a half hour. Matt keeps me updated throughout the process of service. Always great service. More

Your sales representative Mark was attentive and prompt and straightforward to deal with. It was probably one of the best end to end new car purchase is regarding the sales process, thatI have dealt with. and straightforward to deal with. It was probably one of the best end to end new car purchase is regarding the sales process, thatI have dealt with. I want to also praise Matt in your service department whom has been the reason I continue to purchase a Lexus. More

From the first call to my visit to the dealership I felt Scott had my best interest in mind. He was gracious + smart! Recommend Scott! Scott had my best interest in mind. He was gracious + smart! Recommend Scott! More

The team at Roseville Lexus was amazing to work with. Som is a great representation of the wonderful customer service that you would expect from the Lexus Brand. Som is a great representation of the wonderful customer service that you would expect from the Lexus Brand. More

Go recall done and service but would have given 5 star if they would have cleaned my car and the inside. Mats were tossed and not put back and foot prints all over my back mats not happy with that. Clair wa they would have cleaned my car and the inside. Mats were tossed and not put back and foot prints all over my back mats not happy with that. Clair was great. Loaner eas clean and nice. More

Brent delivers awesome customer service every single time! He doesn't hesitate to recommend maintenance or repairs that will save money in the long term and keep my vehicle in proper condition so as to time! He doesn't hesitate to recommend maintenance or repairs that will save money in the long term and keep my vehicle in proper condition so as to hopefully avoid the need for major costly repairs in the future. Thank you, Brent! I totally trust you! Kandace M. More

Matt was incredibly courteous, he took the time to make sure that I felt satisfied with the service provided. He went out of his way to make sure I had transportation to and from my appointment, he was eff sure that I felt satisfied with the service provided. He went out of his way to make sure I had transportation to and from my appointment, he was efficient, and he was extremely kind. More

This is my 1st time at this dealership. My car service was done before the estimated the time. Social distancing with clean lobby to wait for your vehicle. My car was was washed inside and out and complet was done before the estimated the time. Social distancing with clean lobby to wait for your vehicle. My car was was washed inside and out and completely dry. More