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Lexus of Roseville

Roseville, CA

4.8
1,827 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,827 reviews

October 11, 2020

Tristan was great from start to finish. Tristan is very personable, kind, and funny would definitely recommend Tristan for your new or used car needs. Also a big thanks to Chris in management dept. and Den More

by Miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Chris Carey, Tristan Regnani
Oct 12, 2020 -

Lexus of Roseville responded

Hi Miles - Thank you for taking the time to review us! It is wonderful to hear that Tristian and the team delivered such an excellent purchase experience. Congratulations on your new vehicle and safe travels! We hope to earn your business again at Lexus of Roseville!

October 11, 2020

Joe Nazer and Jarga Barsta were great to work with during the selection and purchasing process of a new Lexus. My only negative was how long (3hrs) the process took to walk out with the car.. We were 1 of More

by JZCSCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Joe Nazer
Oct 12, 2020 -

Lexus of Roseville responded

We are very grateful for your business and I would like to apologize that you and your wife were kept waiting. It's our goal to make the buying process streamlined so I will bring up your feedback with my team. I hope that you are enjoying your new vehicle. Thank you and safe driving! Jay U. - General Sales Manager - 916-472-7422

October 11, 2020

Great to work with, very accommodating, and wonderful service. I would strongly suggest you meet with Joe Nazer, Manager, about buying your next car. He has been with Lexus of Roseville for over 10 years More

by Grandmother Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, David Rugg, Chris Carey, Joe Nazer
Oct 12, 2020 -

Lexus of Roseville responded

Thank you for sharing such great feedback! We're thrilled to hear that Joe continues to provide you with great service during your visits to Lexus of Roseville. It is a pleasure to have earned your loyalty and we look forward to working with you next time!

October 10, 2020

Tristan was very helpful and professional. He made my car purchase experience pleasant. He was very welcoming to me and to my family as well. More

by shenise734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Oct 12, 2020 -

Lexus of Roseville responded

It makes our day to hear that you and your family had a positive experience working with Tristan! Thank you so much for sharing this wonderful feedback. We hope that you absolutely love your new vehicle! - Lexus of Roseville team

October 10, 2020

Tristan was super friendly and personable!Took the time Tristan was super friendly and personable! Took the time to explain everything with us. Thank you very much for your assistance! It is greatly app More

by Alicia
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Oct 12, 2020 -

Lexus of Roseville responded

Thank you, Alicia, for reviewing Lexus of Roseville! I am glad to hear that Tristan was such a pleasure to work with during your visit. We wish you safe travels in your new vehicle!

October 09, 2020

Your team treated us with care and appreciation for the COVID 19 constraints. Glad to have a great GX 460. We will be back for the next scheduled service. More

by JPBRENO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Oct 09, 2020 -

Lexus of Roseville responded

Thank you for taking the time to review us! Customer safety is our top priority, and it is great to hear that you felt comfortable during your time at our dealership. Congratulations on your new Lexus GX 460 and we hope to see you again down the road! - The Lexus of Roseville team

October 09, 2020

Professional and courteous service, by service coordinator and others from check in to check out. I appreciate the timeliness of those scheduling and arranging for a loaner car. More

by JAKE.MATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Oct 09, 2020 -

Lexus of Roseville responded

Jake - thank you for taking a moment to leave Lexus of Roseville a 5-star review. We strive to deliver a seamless and enjoyable experience for our guests and it is fantastic to hear that came true for you. Our team looks forward to working with you during your next service visit!

October 08, 2020

Joe was exceptional!!! What a great salesman. I am a repeat customer to Lexus but was not expecting the treatment and attention to detail from Joe! One word for that dealership who has Joe on their tea More

by nikianast1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Oct 08, 2020 -

Lexus of Roseville responded

Thank you for the 5-star review! We are so glad Joe provided the exceptional service we pride ourselves on at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

October 08, 2020

Great experience with Scott. Very professional and did not make me feel pressured or uncomfortable like many other dealerships I visited. Would absolutely send anyone I know in his direction. More

by pjwmp
Recommend Dealer
Yes
Employees Worked With
Scott Silverman
Oct 08, 2020 -

Lexus of Roseville responded

Thank you for posting about your wonderful experience with our team member, Scott. All of us at Lexus of Roseville are grateful for your business and we look forward to working with you next time!

October 08, 2020

The service tech, Ashely, was excellent in clearly telling the issues facing my wife’s Lexus. During the day she kept me informed on the progress of the repairs. When the repairs were completed, she a More

by PASTORGEORGEBLACK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ashely
Oct 09, 2020 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are so glad Ashley provided the excellent service we pride ourselves on at Lexus of Roseville, and we will certainly let her know that you appreciate her help. We look forward to your next visit!

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