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Lexus of Roseville

Roseville, CA

4.8
1,831 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,831 reviews

October 13, 2020

Very good service. The system of check-in works very well. I only wish I didn't have to call to find out if my car was ready. I"m always promised a call or text, but never get one. More

by CUNEOKW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Oct 13, 2020 -

Lexus of Roseville responded

Thank you for sharing this feedback about your recent service visit. I'm sorry to hear that our team didn't get in touch regarding the status of your vehicle. I appreciate you bringing this to my attention so that we can deliver a five-star experience next time. Thank you, Jay U. - General Sales Manager - 916-472-7422

October 13, 2020

jeremy monschau he very good service and very friendly thank you , he buy for lunch for me. my only negative wait too long. i will see you soon More

by AMMIE5773NGUYEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Monschau, Mark Elamad
Oct 14, 2020 -

Lexus of Roseville responded

Thank you so much for your business as well as your patience through this process! We are happy to hear that Jeremy took great care of you. See you next time at Lexus of Roseville!

October 12, 2020

Excellent service. Environment is clean. You will see they have put safe measurements in the indoor area of the to protect customer and staffs. Well done! More

by KAI.CHEN820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Pullin
Oct 12, 2020 -

Lexus of Roseville responded

Thank you for sharing your feedback for Lexus of Roseville! Customer safety and satisfaction remain our priorities and I am glad to hear that you enjoyed your visit!

October 12, 2020

Excellent. friendly, professional service. It's not inexpensive but it is done right, every time. Roger Miller is superb. My vehicle needed more extensive repair than we initially thought. He got me More

by DFOLLETT_98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Miller, Service Advisor Extraordinaire!
Oct 13, 2020 -

Lexus of Roseville responded

We are very glad that you can depend on our team to complete your repairs right the first time. Thank you for sharing this feedback about Robert and our service department! All of us at Lexus of Roseville are grateful for your support.

October 11, 2020

Joe Nazer and Jarga Barsta were great to work with during the selection and purchasing process of a new Lexus. My only negative was how long (3hrs) the process took to walk out with the car.. We were 1 of More

by JZCSCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Joe Nazer
Oct 12, 2020 -

Lexus of Roseville responded

We are very grateful for your business and I would like to apologize that you and your wife were kept waiting. It's our goal to make the buying process streamlined so I will bring up your feedback with my team. I hope that you are enjoying your new vehicle. Thank you and safe driving! Jay U. - General Sales Manager - 916-472-7422

October 11, 2020

Great to work with, very accommodating, and wonderful service. I would strongly suggest you meet with Joe Nazer, Manager, about buying your next car. He has been with Lexus of Roseville for over 10 years More

by Grandmother Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, David Rugg, Chris Carey, Joe Nazer
Oct 12, 2020 -

Lexus of Roseville responded

Thank you for sharing such great feedback! We're thrilled to hear that Joe continues to provide you with great service during your visits to Lexus of Roseville. It is a pleasure to have earned your loyalty and we look forward to working with you next time!

October 11, 2020

Tristan was great from start to finish. Tristan is very personable, kind, and funny would definitely recommend Tristan for your new or used car needs. Also a big thanks to Chris in management dept. and Den More

by Miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Chris Carey, Tristan Regnani
Oct 12, 2020 -

Lexus of Roseville responded

Hi Miles - Thank you for taking the time to review us! It is wonderful to hear that Tristian and the team delivered such an excellent purchase experience. Congratulations on your new vehicle and safe travels! We hope to earn your business again at Lexus of Roseville!

October 10, 2020

Tristan was very helpful and professional. He made my car purchase experience pleasant. He was very welcoming to me and to my family as well. More

by shenise734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Oct 12, 2020 -

Lexus of Roseville responded

It makes our day to hear that you and your family had a positive experience working with Tristan! Thank you so much for sharing this wonderful feedback. We hope that you absolutely love your new vehicle! - Lexus of Roseville team

October 10, 2020

Tristan was super friendly and personable!Took the time Tristan was super friendly and personable! Took the time to explain everything with us. Thank you very much for your assistance! It is greatly app More

by Alicia
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Oct 12, 2020 -

Lexus of Roseville responded

Thank you, Alicia, for reviewing Lexus of Roseville! I am glad to hear that Tristan was such a pleasure to work with during your visit. We wish you safe travels in your new vehicle!

October 09, 2020

Professional and courteous service, by service coordinator and others from check in to check out. I appreciate the timeliness of those scheduling and arranging for a loaner car. More

by JAKE.MATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Oct 09, 2020 -

Lexus of Roseville responded

Jake - thank you for taking a moment to leave Lexus of Roseville a 5-star review. We strive to deliver a seamless and enjoyable experience for our guests and it is fantastic to hear that came true for you. Our team looks forward to working with you during your next service visit!

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