Lexus of Roseville
Roseville, CA
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My salesman didn’t know too much about Toyota 4Runner he’s a Lexus expert . Buying it was the longest process there for me and then when it comes to financing it we were rushed . Lynn in the finance dep he’s a Lexus expert . Buying it was the longest process there for me and then when it comes to financing it we were rushed . Lynn in the finance department was a lil impatient cause it was Almost closing time . He didn’t even offer to see us gap insurance and didn’t tell me my 1 payment when it was gnna be . I called and left a message to call me back still haven’t got a phone call from him . We’re not going to do business with them again after this experience. More
I am always very comfortable and confident with the service I receive at Lexus of Roseville. Customer service is friendly, fast and efficient. I love that my car gets thoroughly cleaned before I get it service I receive at Lexus of Roseville. Customer service is friendly, fast and efficient. I love that my car gets thoroughly cleaned before I get it back! More
Always professional. I much preferred the old loaner program when you didn’t feel obligated to take out extra insurance. I prefer my Lexus to the Range Rover you provided. Better back up camera, but tha program when you didn’t feel obligated to take out extra insurance. I prefer my Lexus to the Range Rover you provided. Better back up camera, but that’s it. More
Roger was an excellent liaison and a perfect gentleman in getting my recall issue dealt with. He displayed only professional traits throughout, knowing in advance that this job ticket would not be paid for b getting my recall issue dealt with. He displayed only professional traits throughout, knowing in advance that this job ticket would not be paid for by the new customer. The customer lounge is comfortable, others waiting were properly distancing, all were masked up. The loaner car was very pleasant, though the LC 500 on the showroom floor might have been a bit more fun. Bonus points for the inspection and report, the great job washing my car, and thank you as well for re-filling my gas tank. More
Arrived and was met within a few minutes and completed service review. Service advisor was friendly, helpful, professional, and courteous. I would highly recommend her and this dealership! service review. Service advisor was friendly, helpful, professional, and courteous. I would highly recommend her and this dealership! More
The dealership is in a nice quiet location where you have the freedom to take it on a test drive without feeling the pressure of traffic. Som Praseuth made the car buying experience a pleasure. Everything the freedom to take it on a test drive without feeling the pressure of traffic. Som Praseuth made the car buying experience a pleasure. Everything went smoothly, and Som was very accommodating to our needs. I highly recommend this dealership. More
We love our new UX200. Thank you to Joe Nazer who made our deal as smooth as possible. He was very helpful and straight forward who helped us a lot with our questions. Thank you also to his colleagues our deal as smooth as possible. He was very helpful and straight forward who helped us a lot with our questions. Thank you also to his colleagues who assisted us. It was a good deal! 😊 More
Arrived thirty minutes early.... was met within a few minutes and completed service review... A loner car was requested. The process was efficient and courteous. minutes and completed service review... A loner car was requested. The process was efficient and courteous. More
This is my first Lexus and this dealership is above and beyond any expectations I had. I'm a senior citizen and have some issues with technology but Som my salesman and Clare in service go beyond the expe beyond any expectations I had. I'm a senior citizen and have some issues with technology but Som my salesman and Clare in service go beyond the expected and have fun doing it! More
GREAT SERVICE!!! Service advisor, Clare, was friendly, helpful, professional, and courteous. I would highly recommend her and this dealership! I will continue to give them my business! helpful, professional, and courteous. I would highly recommend her and this dealership! I will continue to give them my business! More