Lexus of Roseville

First off, I am happy with the used car and the price. Here are some serious safety and personal concerns with this dealership. 1st, the car had wipers that only made the windshield dirtier. Completely dr Here are some serious safety and personal concerns with this dealership. 1st, the car had wipers that only made the windshield dirtier. Completely dry rotted. The brakes have a horrible shimmy due to warped rotors that I have to replace. The rear tires were clearly running unbalanced and should have been replaced when they replaced the other 2. Finally, when I finally had a chance to do my version of a deep clean (don't get me started on the "detail" job that was provided) I found an entire womans wallet with all of her information contained inside! I tried to contact the general Manager, Jay Uppal, as I was asked to do, and I have never heard back from him. My point is that this dealership obviously looks down on anyone buying a used car. The condition they put cars on the lot in is less than safe. Say what you will, but I never got a car from CarMax in this condition More

Outstanding sales from the salesman, very knowledgeable and the best person I’ve ever had to deal with while buying a car. and the best person I’ve ever had to deal with while buying a car. More

As always, fantastic service and a great experience. Brent and all the staff at Lexus of Roseville have kept my car in tip top shape for many years. Simply the best! Brent and all the staff at Lexus of Roseville have kept my car in tip top shape for many years. Simply the best! More

After our move from SF Bay Area this is the 1st time we had our car serviced at the Lexus of Roseville. Our advisor was helpful and staff were courteous. had our car serviced at the Lexus of Roseville. Our advisor was helpful and staff were courteous. More

Chris was very accommodating during my appointment. They do it great here at Lexus of Roseville! They do it great here at Lexus of Roseville! More

I bought a used Subaru Forester from this dealership. I asked for a second pair of keys and Mariselo told me that I could easily get a duplicate key for it and no big deal I took his word for it that it I asked for a second pair of keys and Mariselo told me that I could easily get a duplicate key for it and no big deal I took his word for it that it wouldn't be a problem and my lack of knowledge of how to tell between a master key and valet key. I then found out that the sole key that was given to me by the Lexus of Roseville was a Valet key. I contacted Jim Douglas about this issue and was told that the used car department would contact me to iron out this mistake. I could not believe that a dealership like Lexus of Roseville would do something like this to their customers, If you work in a car dealership, you should be able to distinguish between a master key and a valet key and this was not disclosed to me. I will update this review once I hear back from them. More

Great but wait was long for car hour and half. Chris very happy with hrs service Chris very happy with hrs service More

The best car buying experience that I have ever had. The sales staff is eager to help but without any high pressure. The sales staff is eager to help but without any high pressure. More

Salesman Chris Lee helped drop off my car rental! 😄 Bryan (finance) finished <1hr!😃 Marvelous experience!!👍 😄 Bryan (finance) finished <1hr!😃 Marvelous experience!!👍 More

I appreciated your expediting my service since I was from Placerville and in your visiting area. Thank you! Placerville and in your visiting area. Thank you! More