Lexus of Riverside

SAMANTHA SEIGLER IS A ROCK STAR I HAD SUCH AN AMAZING AR BUYING EXPERIENCE WORKING WITH SAMANTHA! SHE REALLY CARED. SHE WAS PLEASANT AND PROFESSIONAL. SHE WAS QUICK TO RESPOND A I HAD SUCH AN AMAZING AR BUYING EXPERIENCE WORKING WITH SAMANTHA! SHE REALLY CARED. SHE WAS PLEASANT AND PROFESSIONAL. SHE WAS QUICK TO RESPOND AND ALWAYS RESPONDED! SHE REALLY DID GO ABOVE AND BEYOND, SINCE I HAD NEVER BOUGHT A CAR SIGHT UNSEE AND OVER THE PHONE, SHE DID ALL THE LITTLE EXTRA'S THAT MADE A HUGE DIFFERENCE, LIKE SENDING PICTURES! WHAT A DIFFERENCE DEALING WITH LEXUS OF RIVERSIDE VS. DESERT LEXUS . I FELT IMORTANT WITH SAM. NOT SO MUCH AT DESERT LEXUS. WE ARE SO HAPPY WITH OUR NEW ES350! EVERYTHING WAS FLAWLESS. THE MANAGMENT WAS GREAT, CREDIT AND THE HOME DELIVERY ! THANK YOU More

No hassle / stress free car buying experience. Cory Dunajski called me less than 5 minutes after I signed up at Costo auto program. I provided him with the color combination and option packages. C Cory Dunajski called me less than 5 minutes after I signed up at Costo auto program. I provided him with the color combination and option packages. Cory e-mailed a build sheet with an amazing offer. WAY better than internet prices. He made a couple of phone calls and found the car in Escondido. Placed the order Sunday evening and picked up the car Tuesday evening at Lexus of Riverside. Best car buying experience so far. No hassle and stress free experience. Kudos to Cory Dunajski, Joe Luna, and Lisa from finance department. More

Great dealership I bought an E 350 2012 Mercedes yesterday. Danny was wonderful and I had a great experience and I would anyone that want purchase vehicle from this de I bought an E 350 2012 Mercedes yesterday. Danny was wonderful and I had a great experience and I would anyone that want purchase vehicle from this dealership. More

Best expeirence ever in purchasing a new car My wife and I had the best experience leasing our 2017 Lexus IS 200t. Not only did we get an amazing deal but we were in and out in about 45 min. The My wife and I had the best experience leasing our 2017 Lexus IS 200t. Not only did we get an amazing deal but we were in and out in about 45 min. The fastest we have ever purchased a car. our sales rep was amazing, friendly, informative and made our experience memorable. You definitely have customers for life we will recomend Lexus of Riverside And Joseph Luna to all our friends and family!!!! Thank You, Morales family More

Beyond Expectations! BEYOND EXPECTATIONS !!! Elva Padilla my Sales Consultant went above and over my expectations, she was knowledgeable about all of her products and tr BEYOND EXPECTATIONS !!! Elva Padilla my Sales Consultant went above and over my expectations, she was knowledgeable about all of her products and treated me with the utmost care and respect explaining everything at a level that was well appreciated. I love my new 300h Lexus !! Kudos to Finance Manager Lisa Hamilton and Tech Specialist Kevin Galvez. Thank YOU Elva Padilla . Chris Ann Kallgren More

beware of false advertising We spoke with the Internet salesman Cory and set up an appointment to view a car I saw online. I drove 2 hours in traffic just to find out that the ca We spoke with the Internet salesman Cory and set up an appointment to view a car I saw online. I drove 2 hours in traffic just to find out that the car I went to see didn't have the features that were clearly listed on the ad. Very frustrating. More

Superb experience of purchasing via the Internet Dept I'm surprised to see so many negative reviews of this dealership, but maybe that was from the past. Just bought a new Lexus via the internet dept. Di I'm surprised to see so many negative reviews of this dealership, but maybe that was from the past. Just bought a new Lexus via the internet dept. Did my research online and then sent an email message in - Christopher Sweaney , Manager of the Internet sales dept was very helpful, prompt and upfront from the start. Once I went in for the purchase, everything was very smooth and the price as agreed upon with an excellent sales weekend discount. Lisa Hamilton in Finance was also very good, efficient in processing the loan , and helpful. I would fully recommend purchasing a Lexus through Chris Sweaney More

Broken promise. After six RX350 in a row in the last 18 years Lexus of Riverside has lost a good customer. Bad service topped by changing the offer last minute. Sta After six RX350 in a row in the last 18 years Lexus of Riverside has lost a good customer. Bad service topped by changing the offer last minute. Stay away from underhanded deals. Thanks Lexus of riverside. More

terrible service, felt discriminated against My parents went to the Lexus of Riverside yesterday with serious intent to purchase a Lexus SUV. Upon arrival, they were met by a salesperson, Dennis My parents went to the Lexus of Riverside yesterday with serious intent to purchase a Lexus SUV. Upon arrival, they were met by a salesperson, Dennis. They had been there previously. THis time was to test drive the vehicle and then purchase the car. They asked Dennis to test drive the Lexus SUV. To their surprise, Dennis refused to let them until they agree on the purchasing price. The manner that he responded and the way he treated my parents is beyond comprehension. They felt discriminated against, he was rude and unfriendly. Ultimately, they left the place without a new car and without the test drive. We have a lot of relatives in the Riverside area and most of them are Lexus owners. We will be telling them and our friends to stay away from this place. This dealership place need to revisit their business model and retain their staff. Fire those that don't embrace friendly and non-discriminate services. Overall, terrible experience. It is sad that there are still these kind of people that exist on this planet. More

Shady sales practice. We were told we would not incur any further fees with our lease return. We were told this on three separate occasions. We ended up receiving a lease r We were told we would not incur any further fees with our lease return. We were told this on three separate occasions. We ended up receiving a lease return bill three months later and Lexus of Riverside would only cover half. We did not receive any paperwork showing that the car would be returned and we would be billed nor have they supplied any. More