Lexus of Riverside

Best experience ever I just purchased a 2019 Lexus UX from Lexus of Riverside. It was an amazing experience they made the whole car buying process very quick and very eas I just purchased a 2019 Lexus UX from Lexus of Riverside. It was an amazing experience they made the whole car buying process very quick and very easy my sales person was Joseph. He was so great if felt like he was a member of the family he made sure I got exactly what I wantEd. More

Victor great helping me find the perfect fit! Spent time explaining the difference between my present EX 350 to my new RX 350 premium! Took exceptional care plus gave his personal cell if after p Spent time explaining the difference between my present EX 350 to my new RX 350 premium! Took exceptional care plus gave his personal cell if after purchase had some explanation More

Service Department I worked with Phil and he is so very customer-friendly. He took me in at the last minute and also provided me with a loaner. Although I prefer to de I worked with Phil and he is so very customer-friendly. He took me in at the last minute and also provided me with a loaner. Although I prefer to deal with Phil, all of the customer service representatives that I have dealt with have always been courtesy and professional. It's obvious that they care about their customers! More

Excellent and Quality Service Service department was friendly, professional, and attentive to my needs. Customer Service also provided a courtesy phone call to ensure all went wel Service department was friendly, professional, and attentive to my needs. Customer Service also provided a courtesy phone call to ensure all went well. In my opinion, impeccable service. More

Everyone was fast, courteous and friendly. I always appreciate great customer service, and to have friendly and fast service on a rainy day is even better! I also enjoyed the coffee and danish I always appreciate great customer service, and to have friendly and fast service on a rainy day is even better! I also enjoyed the coffee and danish as I briefly waited. Thank you everyone! KCUMMINGS More

Lexus of Riverside always treats you right! Fast and friendly. Frank was polite and professional, as were all service agents. Great experience today as usual. Fast and friendly. Frank was polite and professional, as were all service agents. Great experience today as usual. More

Quality and Efficient Service Center I have been getting my Lexus service here since 2013. I have never been disappointed. They are quick with providing you with a loaner or maintenance I have been getting my Lexus service here since 2013. I have never been disappointed. They are quick with providing you with a loaner or maintenance updates. I especially like the video the tech provides on the health of your car. This is a very nice service and allows the customer to see what had been performed on their vehicle. More

Place to go to get excellant service We have been going for service for the last three years and Adviser Lance Lee has advised us well to properly service the vehicle as well as to take We have been going for service for the last three years and Adviser Lance Lee has advised us well to properly service the vehicle as well as to take advantage of services covered under warranty. Way to go Lance. Thank you. More

GX460 All went well. With final discount after being informed of no haggle policy kind of reminded me of that time share event where you decide not to do it All went well. With final discount after being informed of no haggle policy kind of reminded me of that time share event where you decide not to do it but “wait a minute: here is a discount we can do”. But that’s ok—- no buyers regret other than the extended warranty purchase. (Not my choice but other influences superseded mine). Fact that extending loan duration and special Lexus financing allowed payment to decrease are hidden tools aiding the sale. I would return and once again fill my wife’s purse with cookies chips and sweet roles—-even if I don’t buy a car!! Thanks—-people were good!! More

Leasing New NX I have been a customer of Lexus of Riverside since 2008. I have always had great service. Mostly through that time I have worked with Robert in Servic I have been a customer of Lexus of Riverside since 2008. I have always had great service. Mostly through that time I have worked with Robert in Service. Robert is a special person. He has worked with me even after I got sick and fought to still pick my RX up for me in order to get service. So I hope the owners understand what Robert means to your dealership. Nothing can replace great customer service. My experience with leasing my NX was great. Robert hooked me up with Joe who understood my health issues and went out of his way to make me as comfortable as possible. He brought the cars to the front for me to see. He was always concerned for my feelings. During my paperwork with him he saw I was starting to wear down and turned his fan on for me. This was a very authentic gesture and I appreciated it. He was great to me. Lisa in Financing was terrific. She explained everything to me and got me in and out very fast. Joe even called me to make sure I got home ok. There is a reason I have remained loyal to your dealership for 12 years now. I hope it continues fir many more years. I truly hope these people are recognized by the dealer for their great customer service and care. More