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Lexus of Riverside
Riverside, CA
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618 Reviews of Lexus of Riverside
Amazing Experience I had a great, hassle free experience at this dealership. Everyone there was great. I was able to meet at a scheduled time and pick up the car, no hid I had a great, hassle free experience at this dealership. Everyone there was great. I was able to meet at a scheduled time and pick up the car, no hidden agendas. I would recommended them to family and friends looking for a car because they gave the best deal! More
Service Center We have dealt with Taylor numerous times & always walked away extremely satisfied with our Lexus servicing! Bring back the la Croix drinks! I miss yo We have dealt with Taylor numerous times & always walked away extremely satisfied with our Lexus servicing! Bring back the la Croix drinks! I miss your wonderful snack bar you “Used” to have . It made waiting for your car a lot nicer! More
Service consultants -Poor service It took me three days calling and leaving messages to speak with a service consultant. I was given an appointment for two days later. A day prior to It took me three days calling and leaving messages to speak with a service consultant. I was given an appointment for two days later. A day prior to my appointment, one of the several service consultants I had left a message with, finally returned my calls, (Too Late) I dropped off my car and received a message from my service consultant a couple hours later with results from a diagnosis. It took five calls to the consultant and two email messages and two days, to finally be able to actually speak with the consultant whom was taking care of my car. More
Used car purchase My used car purchase was one of the smoothest and quickest I’ve ever made. Thanks to sales person Erik Bautista tempe entire staff. I was pleas My used car purchase was one of the smoothest and quickest I’ve ever made. Thanks to sales person Erik Bautista tempe entire staff. I was pleasantly surprised by the overall experience More
Highly recommend buying a car from Lexus of Riverside! Excellent and Friendly Service! My husband and I purchased a new 2019 Lexus ES 350 “Ultra Luxury” vehicle on 8/16/19 and took possession of it on 8/2 Excellent and Friendly Service! My husband and I purchased a new 2019 Lexus ES 350 “Ultra Luxury” vehicle on 8/16/19 and took possession of it on 8/23/19. Our sales team was Samantha Seigler and Jacob Schanback. Sam and Jacob were a pleasure to work with. Their knowledge and care for the customer are 1st class. They made our car buying experience smooth and easy. Sam spoke to us over the phone, communicated thru text and emailed us back and forth. She researched to find the exact car we wanted. She worked with us to get to the agreed price before we ever stepped foot in the dealership. When we finally met Sam at the dealership, she worked late to help guide us in picking out the car that was the best fit for what we wanted. Jacob was efficient and very professional, knowledgeable, accommodating and friendly. He had the vehicle delivered to our home where all of our questions were answered, our phones were paired to the vehicle, set up the entrance gate and garage door remotes,and made sure we were familiar with the cars amazing features. Sam and Jacob both went above & beyond to deliver top quality service. We are very satisfied with the whole sales procedure and attention to details. From the beginning to the end we received excellent service and we could not be any happier. This dealership is great and the service is outstanding! ~Paul & Marion Winders~ .. More
My new Fav place This was my second time at Lexus of Riverside and both times I experienced courteous, professional, and accommodating service. I’ll definitely will This was my second time at Lexus of Riverside and both times I experienced courteous, professional, and accommodating service. I’ll definitely will be back . Thanks Lexus. More
Awesome team to work with I have serviced my cars exclusively at Lexus of Riverside since our move to the area in 2002. I started driving Lexus exclusively in 1992; 14 of them I have serviced my cars exclusively at Lexus of Riverside since our move to the area in 2002. I started driving Lexus exclusively in 1992; 14 of them in total. I continued purchasing Lexus' after moving to the area only because of my service experience. David Osuna was the lead of that reason. More
Great Team From the moment I put my car in park to the moment I drove out of Lexus dealership I felt so well taken care of and know how safe I am driving my vehi From the moment I put my car in park to the moment I drove out of Lexus dealership I felt so well taken care of and know how safe I am driving my vehicle after the excellent service given by the incredible professional team at Riverside Lexus More
Thanks Eric Zhang and his Boss! Eric Zhang is a great salesman. He is really friendly and very helpful person to the customer. He helped me to get the car that I like. He is a gre Eric Zhang is a great salesman. He is really friendly and very helpful person to the customer. He helped me to get the car that I like. He is a great customer services therefore I highly recommended to everyone who wants to buy a new Lexus car from riverside dealer. I give him 10 out of 10. Thank you very much for all your help Eric! More
Best dealership Pleasant environment,service was excellent,Eric was at my side till i drove off, finance was quick and smooth and received a call at home for follow u Pleasant environment,service was excellent,Eric was at my side till i drove off, finance was quick and smooth and received a call at home for follow up. I would definitely go back for a purchase in the future. Thank you. More