Lexus of Riverside

Great service, always friendly and quick. Got the parts my vehicle needed on order. Loaners are exceptional and I always get my car back washed and clean. Rick keeps me posted on any issues. Great place to my vehicle needed on order. Loaners are exceptional and I always get my car back washed and clean. Rick keeps me posted on any issues. Great place to do business. More

Easy to get an appointment and able to waive for vehicle. Everyone friendly and able Everyone friendly and able More

Nice job was done by all concerned. I enjoy getting my car serviced at Riverside Lexus car serviced at Riverside Lexus More

Great service - frank in service is the most friendly and informative service advisor I have met / I can confidently trust his and his teams recommendations for my car to run optimally informative service advisor I have met / I can confidently trust his and his teams recommendations for my car to run optimally More

Dell, our Sales Associate was very friendly and helpful, as was the rest of their sales team. We were grateful that he accommodated our request to see the vehicle in light of the curfew in place during the as was the rest of their sales team. We were grateful that he accommodated our request to see the vehicle in light of the curfew in place during the BLM protests, and test drive it around the garage structure. As the dealer had also originally sold the vehicle and serviced it for the previous owner, they provided us with all service records, and performed any maintenance needed before we took possession. Their financing approval process was also painless, and allowed us to reserve the vehicle via a finance option and return with cash for the purchase. Overall, a very positive experience from the first phone call to the day we drove our new vehicle home. More

I had an appointment for oil change and still waited 2 hours for the service. Receipt from dealership says my vehicle was missing 3 clips from under carriage cover but it wasn’t mentioned to me to see if hours for the service. Receipt from dealership says my vehicle was missing 3 clips from under carriage cover but it wasn’t mentioned to me to see if I was interested in replacement? I was only asked about major service stuff. I mean how much can it cost to replace 3 clips? I was only asked if I was interested in the 100k service for the vehicle. But I know that service advisors are really sales people trying to sell unnecessary service for your vehicle to make money for the dealership. More

Awesome service, great communication and friendly staff. All concerns answered! Nothing more to say, but i’d be glad to have at least free wheel alignments that could be included during maintenance All concerns answered! Nothing more to say, but i’d be glad to have at least free wheel alignments that could be included during maintenance More

Great customer service. Very informative. My car is running smoothly and I was offered a car wash. running smoothly and I was offered a car wash. More

Excellent customer service provided by Eric. I would highly recommend this dealership to anyone who wants to service their vehicle or purchase a car highly recommend this dealership to anyone who wants to service their vehicle or purchase a car More

Had a great experience with Arthur. The service guys did a great job. Thank you a great job. Thank you More