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Lexus of Riverside

Riverside, CA

4.8
627 Reviews

3150 Adams Street

Riverside, CA

92504

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627 Reviews of Lexus of Riverside

May 09, 2022

The Dealership is very efficient, knowledgeable and accommodating. I would recommend Riverside Lexus to anyone who is looking for a lexus. More

by Gbosts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Ricardo
May 09, 2022 -

Lexus of Riverside responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

May 07, 2022

Ricardo was very helpful and gave excellent service with a smile. Got my car as promised . More

by lourdes. david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry forgot the name
May 09, 2022 -

Lexus of Riverside responded

Thank you for visiting us at Lexus of Riverside! We love to hear that Ricardo provided five-star service and took excellent care of your vehicle.

May 07, 2022

Truly hands down my BEST experience ever--all thanks to Marcos! Normally I don't write much reviews unless my experience is really good or bad and I wanted to voice my opinions...in this case, it's very, More

by estelle_taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
May 09, 2022 -

Lexus of Riverside responded

Hi Estelle - We are delighted to hear from you! Thank you for choosing Lexus of Riverside and for sharing your experience with Marcos. He is a valuable member of our team and we will be sure to pass along your appreciation to him. Drive safely in your new car!

May 06, 2022

Fast efficient service. Henry helped get estimate for a windshield from an outside vendor.thanks More

by Marcuswallsca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry
May 09, 2022 -

Lexus of Riverside responded

Thank you, Marcus! We are so glad that Henry and our team provided helpful service and we appreciate you trusting us with your vehicle. Safe driving from our Lexus of Riverside team!

May 05, 2022

Excellent service always. Clean, nice facility and extremely helpful staff. Arther is extremely helpful and solved one of the configuration that baffled me for 6 months. More

by Najamul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arher
May 05, 2022 -

Lexus of Riverside responded

We're delighted our team has been such a help! Thank you for the great review and for allowing Arthur and Lexus of Riverside to assist with your automotive needs. We'll be here whenever you need us next!

May 05, 2022

Service advisors are polite and they explain everything they do before and after the service. The waiting area has free coffee and water as compared to another dealership about 10 miles away which does not More

by Al D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the names
May 06, 2022 -

Lexus of Riverside responded

We are thrilled that our team gave you such a communicative, top-notch service experience! Thank you for choosing Lexus of Riverside and for stopping by to share your feedback. Drive safely until we see you again!

May 05, 2022

Your staff was courteous, kind and efficient… we got updates every few minutes and everyone answered questions kindly and helped us with issues with the car. A very nice experience that didn’t take long More

by mcpolasek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Pérez, Frank can’t remember all of the names
May 06, 2022 -

Lexus of Riverside responded

Thank you for the great review! We are so glad to hear that you had such a successful and informative experience working with the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

Eric Smith was our service coordinator for a 15,000 mile check up. He took time to explain the vehicle check points and the results. The service was under the allotted time and my car was even washed. Many More

by aceveskf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Smith
May 06, 2022 -

Lexus of Riverside responded

We are thrilled that your vehicle was so well taken care of by Eric and the team! Thank you for choosing Lexus of Riverside and for stopping by to share your experience. Drive safely until we see you again!

May 05, 2022

I always am treated as a VIP. Very responsive, courteous, punctual, thorough and honest. They keep me updated to the work being done and they sent a video of work progress. They a More

by Olganassif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lance, David and frank
May 05, 2022 -

Lexus of Riverside responded

"Responsive, courteous, punctual, thorough, and honest" are all words we love to see in our customer's feedback. Thank you for being such a fantastic Lexus of Riverside customer and we look forward to seeing you again next time!

April 25, 2022

My experience is always great. Everyone is always polite, friendly and helpful and honest. Thank you! More

by derich422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Apr 25, 2022 -

Lexus of Riverside responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

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