Lexus of Quad Cities

I was very pleased with the friendly and personal way of doing everything to help us with the purchase of the new vehicle. At no time were we pressured on our purchase just helped with all ways possible to doing everything to help us with the purchase of the new vehicle. At no time were we pressured on our purchase just helped with all ways possible to do what we wanted! Will Hollis was a great help as well as a great person. He took all the time we needed to make our decision to buy. Great experience. Thanks Will. More

I would like to thank Will Hoills and Nicholas Grantz and everyone at Lexus Iowa for their great service! I felt very comfortable making the decision on my new car. everyone at Lexus Iowa for their great service! I felt very comfortable making the decision on my new car. More

Many thanks to Nichole Dahl for helping usThis is first Many thanks to Nichole Dahl for helping us This is first time I feel comfortable to work with Lexus best service I never ever have Many thanks to Nichole Dahl for helping us This is first time I feel comfortable to work with Lexus best service I never ever have More

Worked with Jake to find a vehicle that had what I wanted in my budget. He took the time to listen to what I was looking for and find great, reliable options for me. He was very upfront about the process and in my budget. He took the time to listen to what I was looking for and find great, reliable options for me. He was very upfront about the process and kept in contact with me about how the search was going. I highly recommend working with Jake for a great experience! More

I have leased many vehicles from Lexus over the past 10+ years and I have received excellent service from their sales team every time! Lindsey, Jake, and Todd are always extremely helpful, friendly, and ve years and I have received excellent service from their sales team every time! Lindsey, Jake, and Todd are always extremely helpful, friendly, and very knowledgeable about the Lexus brand. More

I have purchased 8 cars in the last 6 years for my family- new and used. Jan Pomije and Jake Morris have been amazing and patient sales staff to work. They would always having several options when I w family- new and used. Jan Pomije and Jake Morris have been amazing and patient sales staff to work. They would always having several options when I was indecisive of what I wanted. I always return to Lexus for my service on all my cars and we receive 5star quality care with a guarantee of satisfaction and a follow call from the service manger. Todd Hopkins and Lindsey Emery have always followed up each sale with a personal Thank You as a Loyal customer. I highly recommend Lexus of Quad Cities for your next car purchase. More

QC Lexus Terrible Service and Communication Very disappointed in Lexus service, I felt disrespected by a rude service advisor in March. I was contacted by them to let them know if I was dissatis Very disappointed in Lexus service, I felt disrespected by a rude service advisor in March. I was contacted by them to let them know if I was dissatisfied in any way on my service visit prior to filling out the corporate Lexus survey. I did not ask for anything but was offered a rebate on my newly purchased battery. Two months later, nothing. wrote email to Todd Hopkins and Lexus service manager. They said they would look into it and cut a check immediately, that was May 21. It's been 6 weeks and still no check. I have had numerous Lexus vehicles and serviced them at QC Lexus. I will no longer service my current Lexus at Lujacks or purchase another vehicle from Lujack. More

Horrible service Traded my Range Rover for a Lexus for the sole purpose of being able to get service locally. My first trip to Lujack's Lexus service was a total disas Traded my Range Rover for a Lexus for the sole purpose of being able to get service locally. My first trip to Lujack's Lexus service was a total disaster. Made an appointment and was promised a loaner while my car was being serviced. When I dropped the car off, they said there were no loaners and asked that I make myself comfortable in the lounge. I was at the dealer for approximately 4 hours, which I spent watching customers coming and all being offered a ride home or somewhere else. I enquired about my car numerous times and was told various things. After 4 and a half hours, my car was finally done. While the car was being serviced something happened which dented my door. Also my hitch cover was missing. After talking to the service manager, I was promised that this would be taken care of right away and the dent would be fixed. I waited a week and never heard from them! I finally called and spoke to the manager of Lexus sales and he was horrified at my experience. I brought the car in right away, was provided with a loaner and the dent was fixed within 24 hours. Plus they found my hitch cover. I will be taking my car to Willis in Des Moines (3 hours away)when I need service again. So much for Lexus service at Lujacks! Such a dissapointment! More