Lexus of Portland
Portland, OR
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Excellent service department personnel. Excellent loaner for my use. Repair costs even lower than originally quoted. Customer satisfaction 10+++ Excellent loaner for my use. Repair costs even lower than originally quoted. Customer satisfaction 10+++ More
We had a great experience at Lexus of Portland due to a couple people who made our purchase decision easy and our post-purchase experience positive. Jeremy Charmak was a great contact person. Of all the couple people who made our purchase decision easy and our post-purchase experience positive. Jeremy Charmak was a great contact person. Of all the reps we talked to at various dealerships during our search for the right car, he stood out as the most professional, welcoming, helpful, and least pushy. Jeremy played an important role in our decision to go with Lexus. On the backside of the buy decision, Jeff Seidel stood out as a very approachable tech professor who really gave us a head start on learning the vast range of systems integrated into our RX 450H+. Due entirely to his low-key, patient instruction, I was comfortable and confident on our drive home. He followed up the next day and armed us with the video material required for a full RX 450 education. Lexus does it right. More
Jen, my service advisor, is a complete pro. From start to finish, she made my service experience at Lexus of Portland a pleasure. We'll be back. From start to finish, she made my service experience at Lexus of Portland a pleasure. We'll be back. More
I trust my Lexus to the Kuni Service Department because they have always provided excellent customer service. I’ve been fortunate to have Garrett Slack as the service rep for my last two repairs; he provi they have always provided excellent customer service. I’ve been fortunate to have Garrett Slack as the service rep for my last two repairs; he provides excellent customer service! I trust Kuni to provide top of the line parts and service. More
We have been using Matt Iburg as our service rep for years. Matt is very attentive to our needs and always keeps us updated on the mechanic's suggestions for keeping our car safely on the road. The "n years. Matt is very attentive to our needs and always keeps us updated on the mechanic's suggestions for keeping our car safely on the road. The "new look" at the dealership is AWESOME too. Glad the service reps are in the warm of the building now. More
I worked with Calamo Mendez for my car purchase. He was an absolute pleasure to work with. LaLa M. Did my warranty and helped me greatly by showing me my options and choosing the warranty that work He was an absolute pleasure to work with. LaLa M. Did my warranty and helped me greatly by showing me my options and choosing the warranty that works best for me. Jeff Gilmore helped me with my financing and was extremely professional and also pleasant to work with. Thank you all for your hard work and exemplary service. I will be back and certainly refer if I get the chance as this was top tier service. Thank you! Lydia More