
Lexus of Portland
Portland, OR
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Morgan was really friendly and helpful even though I was buying a used BMW at a Lexus dealership. He was knowledgable about the car. He answered my email inquires day or night and helped me get a loan at a buying a used BMW at a Lexus dealership. He was knowledgable about the car. He answered my email inquires day or night and helped me get a loan at a rate that made sense for me. I would definitely recommend him to all my friends and family members looking for new or used. More
I could easily go into detail and give repeated examples of how Tuan made us feel comfortable, respected, and valued from the time we arrived until the time we drove away in our new (to us) Lexus. Tuan gre of how Tuan made us feel comfortable, respected, and valued from the time we arrived until the time we drove away in our new (to us) Lexus. Tuan greeted us with a smile, he was honest and knowledgeable through our information gathering, patient and thorough before and after our test drive – explaining features and answering questions with ease, and considerate and conscientious through the financing/paperwork process. Before we left, he explained details of the navigation system, and even helped me program my phone into the system because he knew we had a 5 hour drive home. Our experience with Tuan was, by far, the best vehicle buying experience we’ve had, and I’ve already recommended Lexus of Portland, Tuan specifically, to several of my colleagues and friends. Overall, the atmosphere at Lexus of Portland is warm, the facility is comfortable, and the people (literally everyone with whom we came in contact) were pleasant, friendly, and made the process stress-free. Tuan and his colleagues will change your perception about the vehicle-buying experience – they did for us! More
Loved Victor!! Bought cars from Lexus a number of times and every single time they are outstanding. Not only is the buying process fantastic, but the car service through the time of ownership is wonderful and every single time they are outstanding. Not only is the buying process fantastic, but the car service through the time of ownership is wonderful as well. They are top notch and we will continue to do business with them. Thanks Lexus! More
This was our third vehicle that we have purchased from Lexus of Portland and it was our best experience yet. Tuan took the vehicle buying experience to a new level by providing excellent customer service Lexus of Portland and it was our best experience yet. Tuan took the vehicle buying experience to a new level by providing excellent customer service and a low pressure environment. Tuan's knowledge of the RX350 that we bought was impressive and has helped us enjoy all of it's amazing features that he walked us through. We have always loved working with Lexus of Portland, but Tuan was able to make it even more memorable than past visits. He has followed up numerous time to check in and see if we have any further questions or needs. I would recommend Tuan and Lexus of Portland to anyone that I know. More
I first approached Tuan in Oct. 2010 about looking for a used car as a work vehicle. Tuan was very patient with me since I had some high demand on what I was looking for. So for the next two month Tuan wa used car as a work vehicle. Tuan was very patient with me since I had some high demand on what I was looking for. So for the next two month Tuan was doing his research and making contact with me about status on the car I was looking for. Nevertheless Tuan was able to find the vehicle with all that was entail in what I needed and want. Tuan even drove the car out to my work for me to test drive and spend almost a full day with me when I came in to purchase the vehicle. Tuan worked with his manager to get me the price range I wanted and was a helpful source in my purchase of the vehicle. I would recommend Tuan to any of my friends, clients, co - worker who is looking for a new Lexus or even a used vehicle to first meet with Tuan. Tuan, you did an excellent job and thank you for all of your help. More
We have dealt with Victor Kirma several times in our purchase of new Lexus cars and have always found him to be very personable, fair and honest. He has taken very good care of us and of course has an purchase of new Lexus cars and have always found him to be very personable, fair and honest. He has taken very good care of us and of course has an excellent product. The dealership in general is great to work with and we have had a good experience with the service department as well. More
I had a great experience at Lexus of Portland. Tuan treated me very professionally and he took care of any and all concerns that I had during and after the transaction. I have already and will continu treated me very professionally and he took care of any and all concerns that I had during and after the transaction. I have already and will continue to refer people to Tuan for all of their Lexus needs. Mike G Vancouver, WA. More
Our experience at Lexus of Portland was enhanced by the people of the dealership. We did not expect to drive home in a new car. Young Mr. Morgan O'Sullivan did a terrific job of narrowing down our wants an people of the dealership. We did not expect to drive home in a new car. Young Mr. Morgan O'Sullivan did a terrific job of narrowing down our wants and needs and finding a car that we both enjoy driving. Morgan knows his products and I tested his knowledge on the different cars we inquired about. When he didn't know a particular fine point of interest he went and found out the answer. That made us feel he really cared we had all the answers to make our decision. If you are in the market for new Lexus you will be well served by asking for Morgan O'Sullivan to assist you. More
Morgan O'Sullivan and the entire team at Lexus of Portland welcomed us to the Lexus family like we were royalty! Morgan went above-and-beyond in his quest to earn our trust and gain our business. Portland welcomed us to the Lexus family like we were royalty! Morgan went above-and-beyond in his quest to earn our trust and gain our business. No request was too much, nor was any question out of his scope of expertise. When I requested an email photo of the vehicle we were considering, Morgan recorded a personalized video and sent it to me. Needless to say, I was dazzled. The vehicle we selected is an 2011 RX350 and it is amazing. Technology is my business and this car certainly satisfies my need for connectivity on the go. Such a beautiful car would certainly please any potential owner, but price is a valuable consideration and we carefully considered our purchase. We feel we purchased our car at a fair price and are quite happy with it. Everyone at Lexus of Portland exhibits professionalism, courtesy and genuine friendliness. I would recommend the dealership in general and Morgan O'Sullivan specifically, without hesitation. In fact, I have already done so! I look forward to a long, happy relationship within the Lexus family. More
Hi Steve, I’m one of your new customer, Sapna Kumar, Hi Steve, I’m one of your new customer, Sapna Kumar, who bought 2008 Lexus Rx from your dealership on Dec 30th 2010. We are really happy with our Hi Steve, I’m one of your new customer, Sapna Kumar, who bought 2008 Lexus Rx from your dealership on Dec 30th 2010. We are really happy with our decision and we love the SUV. I’m writing this email to appreciate the hard work and commitment of two of your sales consultant Tuan Tran and Dave who provided us excellent/exceptional customer service that day. They both were awesome, very educated about the product, very patient and very friendly. We were in your office till 9:30pm they did not show any rush at all till the end. Despite they were very calm, patiently dealing with us with all the paperwork. My husband (Amit Kumar) and I would like to THANK you and your sales consultants Tuan and Dave for all the hardwork they provided us. Please contact me if you have any questions. Thank you! More