Lexus of Portland

My intention was to only look at news vehicles... likely start of the story, right? After a couple of test drives Daniel VERY clearly laid out a wide variety of options for me to compare and contrast. All start of the story, right? After a couple of test drives Daniel VERY clearly laid out a wide variety of options for me to compare and contrast. All my follow-up questions were answered. The finance director was very friendly and customer service oriented. From "start" to "finish" the whole process flowed nicely and seamlessly... there was no unpleasant downtimes or waits. To date, this purchase was the BEST experience I've had at any car dealership. I intend to utilize this car dealership for future purchases. More

Initially, we went there to have our IS-250 serviced, which they did in a most efficient & timely manner. However, we drove off the lot in a "new-to-us" used IS-250. Our Sales Consultant, Tuan Tran was which they did in a most efficient & timely manner. However, we drove off the lot in a "new-to-us" used IS-250. Our Sales Consultant, Tuan Tran was the consumate professional. He is very knowledgeable, informative and thoroughly explained the "exchange" process. We highly recommend Lexus of Portland and, most importantly, Tuan Tran. More

We have purchased five cars from this Dealership since 1998 and have been totally satisfied with the friendliness and care that we have been given...not to mention the great cars and service. Brian Ford 1998 and have been totally satisfied with the friendliness and care that we have been given...not to mention the great cars and service. Brian Ford was a pleasure to work with. I would highly recommend this Dealership to anyone..... Our daughter has recently purchased a vehicle from them as well. More

Nothing but positive feedback about this dealership! We have now made three purchases, two with Ed, cannot think of a negative. The gentle approach to selling is greatly appreciated, with none of the usual have now made three purchases, two with Ed, cannot think of a negative. The gentle approach to selling is greatly appreciated, with none of the usual "pressure" tactics. Very courteous and respectful on al fronts. I called the general manager and complimented him on thier "hiring technizues". More

I had been looking for a very specific and rare vehicle for a number of months, and finally found it...2,200 miles away at Lexus of Portland (I live on the other side of the country in in Virginia). Ryon for a number of months, and finally found it...2,200 miles away at Lexus of Portland (I live on the other side of the country in in Virginia). Ryon Johnson was the Sales Representative that helped me, and he went to great lengths to send photos, Carfax report, answer my many questions information, and everything possible to make me feel comfortable purchasing a car "sight-unseen." While I had to arrange for shipping myself, Ryon helped orchestrate pick-up and stayed in frequent contact during the purchase/transit process and touched-base to ensure everything was to my satisfaction. I would gladly trust Ryon for future purchases, and highly recommend him to any friends and colleagues! More

My experience has been wonderful!! I came in on a fact finding trip and Ryon took hours with my husband and I answering questions, showing us different cars and features, and test driving several cars. No finding trip and Ryon took hours with my husband and I answering questions, showing us different cars and features, and test driving several cars. Not once did he make us feel rushed and I had told him I not even buying a car that day. I did end up buying a car and he has taken very good care of us the whole way through and continues to touch base with us after 6 weeks. This kind of service I have never had anywhere ever! I couldn't be more pleased with Ryon or the dealership. Every single person we have talked to has been friendly and helpful- everyone! Awesome place!! More

Lana was extremely professional and low-pressure. She was helpful over the phone since we were from out-of-state and answered all of our questions with what we felt was complete honesty. She made the ex was helpful over the phone since we were from out-of-state and answered all of our questions with what we felt was complete honesty. She made the experience easy and we'd love to buy from her again! More

Purchasing my vehicle was a wonderful experience due to Mr. Okhotin's professional and personal conduct. I was also very pleased with the understanding to my unique requirements, and the cooperation I rec Mr. Okhotin's professional and personal conduct. I was also very pleased with the understanding to my unique requirements, and the cooperation I received from Mr. Harry, the Financial Manager. Thank you, Pantelis. More

Daniel was extremely professional, personable and shared a tremendous amount of information about the vehicle with us. All of our needs and desires were attended to from food to drink to beautiful restroom a tremendous amount of information about the vehicle with us. All of our needs and desires were attended to from food to drink to beautiful restrooms. Every staff person we encountered, from the finance secretary to the dealership manager to the parts department personel, were professional as well as welcoming. At no time did we feel any pressure to buy a vehicle, but made our decision based upon all of the information shared with us as well as the professional and thoroughly pleasureable experience we had at the dealership. The entire dealership went the extra mile and continues to do so, to be sure that our car buying experience has been the best ever. We highly recommend buying a vehicle from Lexus of Portland. Rick and Elaine Burgess More

Daniel did an excellent job. He was knowledgable, personable, friendly and, above all, conducted himself with a high degree of integrity that impressed both me and my husband. We simply had an enjoy personable, friendly and, above all, conducted himself with a high degree of integrity that impressed both me and my husband. We simply had an enjoyable afternoon getting to know Daniel and, as a side benefit, happened to buy a new car. I can say that we've never had that experience buying a car - ever. The dealership as a whole was friendly and helpful. As I waited to get a cup of coffee the employee in front of me offered to let me take his cup from the machine. We were offered fruit, water, etc.... and I would say the staff all seemed to be in a good mood, eager to help each other and eager to help any customer with anything - without regard to who had "the sale." Daniel far exceeded our expectations, the dealership as a whole was top notch. I would recommend your dealership to anyone. Kristin LaMont and Michael Witte More