Lexus of Portland

Great Service -- I had a very good service tech helping me (Ed). He explained everything very well and followed up as needed. I was offered a loaner car which was very I had a very good service tech helping me (Ed). He explained everything very well and followed up as needed. I was offered a loaner car which was very helpful. The service dept. sent us a video of the car while it was being serviced to point out what needed to be done. They fully explained everything on the video. I have 3 brothers and a father in the car business with dealerships in the midwest, so I set the bar very high. Kuni Lexus of Portland always surpasses my expectations. More

Very professional and timely service. Quality work . The service rep was a complete professional and detailed what we would need to fix the issue with the car. The service was first rate. The is a consta The service rep was a complete professional and detailed what we would need to fix the issue with the car. The service was first rate. The is a constant with Lexus of Portland. More

Pleasant and painless This was my first visit for service after purchasing a new Lexus. Everyone was great, and I particularly appreciate staff wearing masks and social dis This was my first visit for service after purchasing a new Lexus. Everyone was great, and I particularly appreciate staff wearing masks and social distancing. More

As always, Don Smith made the whole service experience easy and pleasant. I made an appointment for a luxury detail as well and the lady who helped me with that appointment was also very accommodating and easy and pleasant. I made an appointment for a luxury detail as well and the lady who helped me with that appointment was also very accommodating and helpful. I always know my vehicle needs will be well taken care of by everyone involved at Kuni Lexus on Canyon Rd. and that Don will continue to kindly and expertly advise me about my car and automotive needs, sometimes a mystery to me. A big thank you to him and everyone! More

Feeling like you matter is important ALL questions were answered. Made sure I understood everything, from signing paperwork, to sitting in the car going over the features. They care, I ma ALL questions were answered. Made sure I understood everything, from signing paperwork, to sitting in the car going over the features. They care, I mattered. More

EXCELLENT TOP QUALITY SERVICE AND MY SERVICE MANAGER IS WELL INFORMED AND VERY EXPERIENCED . KEPT ME INFORMED VIA PHONE AND TEXT DURING THE 2 DAY SERVICE. EXC TOP QUALITY SERVICE AND MY SERVICE MANAGER IS WELL INFORMED AND VERY EXPERIENCED . KEPT ME INFORMED VIA PHONE AND TEXT DURING THE 2 DAY SERVICE. EXCELLENT CUSTOMER SERVICE. More

Ryan was great! Being in the automotive industry it easy to see staff that trusty know what they are doing and can take care of customers. Great job Ryan! to see staff that trusty know what they are doing and can take care of customers. Great job Ryan! More

Annual service of vehicle Excellent service. Loaner provided due to length of service. Airbag recall. Video was provided documenting recommended repairs. Was very helpful in un Excellent service. Loaner provided due to length of service. Airbag recall. Video was provided documenting recommended repairs. Was very helpful in understanding problems needing to be fixed. More

Good service I got a great new (used) Lexus that I really like. I look great driving in my new black car. And my husband loves it, too! - Varman Joe I got a great new (used) Lexus that I really like. I look great driving in my new black car. And my husband loves it, too! - Varman Joe More