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Lexus of Portland

Portland, OR

4.8
534 Reviews

8840 Southwest Canyon Road

Portland, OR

97225

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Showing 534 reviews

March 06, 2022

The people I delt with were fantastic and fair. I would defiantly deal with them again. I have nothing but great things to say about the dealership. More

by Roscoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lana & Debra
Mar 07, 2022 -

Lexus of Portland responded

Hi Roscoe, we're happy you found our staff to be so supportive during your experience here at Kuni Lexus of Portland. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 07, 2022 -

Roscoe responded

There were two small hitches when I received my Camry. (1) It did not have any owner's manuals included. I have ordered a set for myself from Ebay ($35) (2) There was not cargo net for the trunk. I also ordered this from Ebay ($20). Since I purchased the Camry from out of state, I had had no way of knowing these issues until the car was shipped. I had to drive the vehicle two hours to home after receiving it from the shipper. With no manuals I had to feel my way through in the operations for the drive. I feel it should have been addressed during the purchase process. I understand, used vehicles sometimes will not have them, but it should have been mentioned. Otherwise, everything has been perfect.

March 02, 2022

They were too much into getting my phone number, rather than to answer my inquiry about the vehicle I was interested in. I would have included my phone number if I had the time to answer sales calls. I More

by Richard P
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
Apr 08, 2022 -

Lexus of Portland responded

Hi Richard, we appreciate your honest feedback, as we are always looking for ways to improve. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (503) 828-0484 so we can discuss your experience further. We look forward to hearing from you.

February 27, 2022

Slava is the best salesman he got me a car I want I’m really happy he return my phone call and reply my email he knows how treated his customer good I bought RC last week. More

by Nancychao52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Slava SERPIk
Mar 01, 2022 -

Lexus of Portland responded

Hi, thank you for your kind review; we are happy to pass along your comments to Slava here at Kuni Lexus of Portland! We look forward to your next visit! Take care!

February 26, 2022

I've been working with Don at Lexus for years. My experience is always great at Kuni Lexus. More

by sltcarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith
Mar 03, 2022 -

Lexus of Portland responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2022

Always, always an exceptional service experience. I highly recommend the Kuni Lexus experience for purchase or service. More

by broselli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed in the service department.
Feb 22, 2022 -

Lexus of Portland responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Thanks again for the recommendation, and have an amazing day!

Feb 22, 2022 -

broselli responded

You guys are great. Thank you for all that you have done and for all that you continue to do. Byron Roselli

February 19, 2022

Fantastic service and top notch staff! Tyson has helped me on previous visits and recommend him and the service department to anyone! More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Nottingham
Feb 22, 2022 -

Lexus of Portland responded

Hi David, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2022

I was extremely Impressed & Happy with Sales Associate YASU MAEDA's Professionalism & Tenacity to provide me with Lexus's 2022 NX 450h+ the most advanced evolution of Technology & Safety 3.0+ combined int More

by hd777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
YASU MAEDA
Feb 18, 2022 -

Lexus of Portland responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 05, 2022

Great service, very professional, always get my vehicle when they promise, excellent donuts in the AM. Great place to wait for your car! More

by PonderosaJoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reanna was terrific !
Feb 07, 2022 -

Lexus of Portland responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Kuni Lexus of Portland

January 05, 2022

My tire pressure warning light lit up before I even arrived home after a 90K maintenance. This was upsetting and a disappointment. Perhaps those batteries should be checked on a 90K check? More

by sandyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Turner
Jan 19, 2022 -

Lexus of Portland responded

Sandy, we really appreciate your feedback. Our manager would like to speak with you more regarding this matter. Please reach out to us at (503) 828-0484. We look forward to hearing from you.

December 21, 2021

Best dealership we have experienced. And we have dealt with Cadillac, BMW, Mercedes among many others. Top class dealership. More

by roxytemplin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Awad Worfeley
Dec 29, 2021 -

Lexus of Portland responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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