Lexus of Portland

I contacted Kuni Lexus if Portland after a lady pulled out in front of me & my drink caused damage to the wiring of my screen. I was assigned a personal representative who worked with me from start to fin out in front of me & my drink caused damage to the wiring of my screen. I was assigned a personal representative who worked with me from start to finish. I was able to text with her, got updates daily, they were able to give me a loaner & had my car back to me days before we anticipated. Everything was so easy & the staff were so friendly & professional. I felt like a valued customer & not just another number being pushed out. I was sent links for videos I could watch when the Svc. guy inspected my vehicle & given honest recommendations. My baby was detailed w/a full tank of gas & I even got some chocolates! I’m so grateful they were there to help me under such stressful times & it validated my purchase from them as well. Thank you to everyone at Kuni Lexus! I appreciate you very much. <3 More

I had a verbal deal to buy an RX350, I was literally at Carmax selling my current car and then going to Kuni to buy the new car when the salesman phoned me to say he just sold the car. MY WORD means someth Carmax selling my current car and then going to Kuni to buy the new car when the salesman phoned me to say he just sold the car. MY WORD means something but I guess not to some salemen. Too bad, they are nice cars but there are a lot of other nice cars out there. Your word either means something or it doesn't and I choose to vote with my wallet and deal with other folks. More

Fantastic buying experience would highly recommend. Fast and easy car buying process. Was in and out in 2 hours on a Saturday afternoon Fast and easy car buying process. Was in and out in 2 hours on a Saturday afternoon More

Dan Garvin made the purchase process enjoyable, and love that he took time to go thru every detail of the car . Great working with him. that he took time to go thru every detail of the car . Great working with him. More

The Staff at Kuni are always friendly and ready to serve! Very thorough with your vehicle! I love the video inspection I get everytime I receive service comple with chocolates at check out! serve! Very thorough with your vehicle! I love the video inspection I get everytime I receive service comple with chocolates at check out! More

Very service-focused and attuned to the customer experience. Incredibly courteous and knowledgeable staff. I purchased my Lexus in 2016 and it’s been a consistent pleasure ever since. experience. Incredibly courteous and knowledgeable staff. I purchased my Lexus in 2016 and it’s been a consistent pleasure ever since. More

Good dealer. I just had one bad experience with one particular service advisor which has never happened to me before. My previous experiences with previous adviso I just had one bad experience with one particular service advisor which has never happened to me before. My previous experiences with previous advisors were good. More

Everyone that I dealt with-Don the service advisor, Shane in the service drive and John the master tech were all incredible to deal with. All three of these guys are truly an asset to your company and should in the service drive and John the master tech were all incredible to deal with. All three of these guys are truly an asset to your company and should be commended. None of these positions are "easy" and their hard work and dedication to customer service couldn't be more apparent. Kudos to these guys! More

The facility was exceptional, clean, beautiful… Rob Waller was amazing, not pushy at all, made everything easy … a delight to work with… best car buying experience ever, for my husband and I both. Most Waller was amazing, not pushy at all, made everything easy … a delight to work with… best car buying experience ever, for my husband and I both. Most definitely will recommend Kuni Lexus and will be back when and if I need another vehicle. More

Dan was amazing. He was friendly and very fun to work with. He made sure I was taken care of while I waited for the F&I. He also checked on me a few days after I purc He was friendly and very fun to work with. He made sure I was taken care of while I waited for the F&I. He also checked on me a few days after I purchased my car. I would highly recommend him More